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Broadband help

For queries about your TalkTalk broadband service.

Router not connecting

109910
Newbie
Private Message TalkTalk

Wednesday

Message 2 of 2

The power was off for a short while yesterday and since then it has flashed amber and not connected.  I have switched on and off, I have reset and used the WPS button but nothing has worked.  I will be working from home tomorrow and Friday and I need to be online.

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

Wednesday

Message 1 of 2

Hi

 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Do not post any personal information, account numbers or phone numbers publicly.

 

Thanks

Karl 

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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