For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I reported this problem to talktalk on the 19th December (Thursday) they said there was a problem and an engineer will try and fix it in 2-3 days. We finally get an update yesterday saying the engineer has been out and we hope they've fixed the probl...
Router stopped working after 22nd December evening, phoned customer service yesterday 23rd but been pushed back saying someone will contact me yesterday but haven’t heard from anyone yet over a night now.router keeps flashing orange light.
On Saturday 21st December internet connection went down for about 4 hours mid morning. Since then my internet connection come on for a few minutes then router goes blinking orange, then blinking white then internet connection comes back then whole pr...
Hi I have wifi signal issues and an engineer confirmed this and recommended two wifi extenders in areas with poor signals.Talktalk customer service contacted me and advised two devices will be posted and today when royal mail delivered it,there was o...
Having to use my mobile network data as talk talk keeps giving me no Internet connection!, this has been happening regularly since signing a 2 year deal with them 18 months ago!, Vodafone have offered me same deal at a cheaper rate and to be fair! I ...
Please help me my network is not working for a week now
I've got a similar problem to many others here. It started at the end of November. At first it was momentary disconnections. Today, I hardly get broadband at all. It's up for 5 minutes, then off for an hour or more.Reporting it via the chat service h...
Hello, Has anyone else experienced a TalkTalk internet outage? Ours went down December 3rd (YO23). We were originally told it was a system problem that would be fixed within two hours. The next day we were told the problem was fixed but we still coul...
Sice Shell sold out to Talk Talk my Broadband has been unreliable and consistently signifiantly lower speed than when with Shell. Last 3 years with shell &^ mbps down and 15 - 19 up.Talk Talk either nothing or < 10 mbps down and mostly nothing or < 5...
Hi, From web searches I can see this is a common problem. My phone and iPad remain connected to wifi but frequently (several times per day) lose connection to the internet. I know this only because web pages time out. If I disconnect and reconnect wi...
For the last few weeks I have been encountering broadband issues. From the connection being intermittent to a complete loss. I have contacted support numerous times to no avail. I was told there was a manufacturing problem with the routers effecting ...
I was given today, 19th Dec as my connection date, 8-1 pm but have had no confirmation about them coming today. How do I find out?
Hi, Could I have an update on the router issue you have text me about please. We've been experiencing issues for a week now. I spent over an hour on the phone to a tech person on Friday after work - not a great start to my weekend. Plus your txt serv...
Hi, my internet went off the other evening and it's been off and on ever since. I've shut the router down for 20 mins but it's still intermittent, however the white light remains on the router at all times? The connection tracker on my home page says...
The router LED is flashing orange.Seems to be similar to previous faults on my line which occurred at the exchange.Phoned customer support and the automatic line check returned okay. Was sent an email which provided a chat link which is pointless as ...
Hi my broadband keeps going on & off. Have to reset it every time it goes off. It goes off between 1-2 hours each time. Been happening for one week now.
My internet has been dropping in and out for a month and frequently shows a red light almost all of the time. I am using the shell router from having been switched and I believe it is faulty as all tests on the line have indicated this and not a conn...
My internet has been randomly cutting out since yesterday. The router light stays white but no devices connected can access the internet. Both times they started happening around 4pm until late. In the morning and up until 4pm it was fine. restarting...
hub keep needing to be turned on and off. Tried all the trouble shooting call me please
I am writing to express my dissatisfaction with the ongoing service disruption I have been experiencing. I have had no connection for over a week, and as someone who works from home, this has been particularly detrimental. While I understand that oth...
For the past couple of weeks I've been having major issues with my wifi. I work from home and I'm finding that when other family members come home and join the network, I am immediately kicked off it and then so are they. We then need to restart the ...
I am experiencing ongoing Wi-Fi disconnections that require me to manually restart the router every time to restore the connection. Unfortunately, the issue persists despite support intervention.The Wi-Fi drops multiple times daily at irregular inter...
Hi, The router is white but the network is not showing up on devices. When we reset the router it did show up once but then said the password was wrong even though it wasn’t. Any help would be greatly appreciated
Hi, I have a Wifi Hub 2 with firmware SG4K100206 I understand there is a long standing bug in this release where the Guest Wifi Network clients are getting assigned DNS of 192.168.1.1 despite having addresses in 192.168.8.0/24 Apparently this has bee...
my internet keep dropping out and robo says its a common fault, can it be fixed? maybe a new router, please stop telling me to turn it on and off i have done this multipull times it is getting to the point i need to look at a new supplier for my inte...