For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I have been without internet for the past 8-9 days. I talked to an "expert" by chat last monday 27th and he said it was going to be fix.. well is thursday 30th and i am still with no internet. Your team have already told me that there is not a paymen...
I wanted to inquire about my current broadband service as it has an issue. Every 10 or so seconds, the connection freezes for 1.5-3 seconds, sometimes more (confirmed using cmd ping) and I'd like to know what's causing this and how to fix it.The issu...
Internet has been off since Friday and is still down my end. Is anyone else having issues?
For the last several weeks I have been getting corrupt and incomplete loading of webpages . This has affected both Edge and Chrome ( I use both ). The formatting is all over the place or the page is completely blank - with the little spinning circle....
Have been without an internet connection since last Wednesday. (1 whole week). As a new customer who moved to Talk Talk on the 4th of December I have had various problems and very little solutions. I am resorting to look for help via this method as L...
My broadband is down, says i do not have permission to join the network. Help please. I have medical equipment connected to it.
How do i get broadband throughout my house
How do I report a physical line down (tree branch has pulled the line down) on my property to TalkTalk?All the help options send you in a perpetual loop of unhelpful standard info.
Anyone else having issues?Was working Saturday morning after storm on Friday but then just stopped. Router has flashing amber light. Connected but no Internet. Site says issues known but that's 2 days now without Internet.
My broadband router restarts frequently. The restart takes 5-10 minutes and the internet is cut off for this time. Speed etc ok otherwise. Do I need a new router?
Hi I got told last Friday my new router would come 2.
I spend an hour on the live chat earlier trying to resolve a sudden loss of internet connection (flashing amber light). The router now appears to have lost power completely and has no lights at all. There are no issues with the power connection / wir...
For the last few months my TalkTalk Wi-Fi Hub has stopped working properly. After a lengthy series of support chats, with application of remote diagnostics, troubleshooting checks, the support was unfortunately still very unhelpful and kept telling m...
Can anyone help with this issue? We run a 'Community Drop-in' for elderly and lonely folk living in our parish. Today one of our elderly ladies asked if I could help her solve a problem with her telephone which seems to be faulty in that she has no d...
Hi my broadband has started dropping. I was trying to find out if I can get WiFi extenders or boosters from talk talk,. Is there anywhere I can order from the website or do I need to call.
Why do different items in my house fail to connect to the broadband, different comments come on on different devices. your ip address is being used by another device, dhcp issue ?
I have no power going to the router. Checked the socket and that's working fine. The router itself (and/or) power lead is not working.
My router has been flashing orange for two days .. have tried everything but it will not connect
Why do I lose my broadband connection for about two minutes when I stop using the landline phone? Any ideas, please.
Have purchased a new router which is both fibre & adsl. How do you reset for adsl as the light is constantly flashing? This would suggest that it is currently set up for fibre. Any help is welcome thanks.
Title says it all really. I have to reboot my router multiple times a day to maintain the connection service to my laptop and my TV. If I don't everything gets really slow and websites hang-up and TV connectivity is poor. I've tested the Router speed...
It's been about 3 weeks now I have had ongoing issues with the Internet originally it started with a line issue where I didn't have Internet for 4 days straight now my router light stays white but every few hours and can be very random times all devi...
Hi, I keep having re-occurring issues with my broadband disconnecting then reconnecting a few minutes later. I had an engineer visit before Christmas who did some work on the box outside on the street and did something with the cables there because o...
Hi, I was wondering if anyone could advise why my internet goes down on midnight Sunday into Monday every week? It's super annoying as my radio and smart speakers go down so I lose bedtime listening and the ability to set my alarm clock...
Had a brand new router the last time this happened a few months ago and I’ve tried all the tests over and over and yet still not getting anywhere. Can’t speak on the phone to anymore and the messaging service is constantly sitting in a queue for hour...