cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Flashing amber light, reset

My WiFi is not working it was working fine this morning I have reset, nothing has worked I have unplugged its flashes, then it gets stuck for a bit and then back to flashing. Need help.

Marnee by First Timer
  • 187 Views
  • 7 replies
  • 0 like

Broadband Down & Can’t Log Into Account

Hi, looking for advice or trying to find out if a national issue. Broadband went down about 2 hours ago and can’t log into my account to report it as there’s an issue trying to do that. Can someone confirm that this isn’t just a me problem and that t...

I cant log into my account

Hello. Is anybody having problems logging into their talktalk account. I need to get into my account to set my wifi security settings and i have the right user name and passcode but it keeps hanging uo and not opening my acocunt. This has been going ...

yhoughes by Popular Poster
  • 229 Views
  • 6 replies
  • 0 like

internet connection

IT SHOWS A FULL SIGNAL BUT WHEN TRYING TO ACCESS CERTAIN AREAS IT SAYS NO INTERNET CONNECTION ?? WHY IS THIS ??

Broadband locking out Skyq box

Since receiving new router in August 25 my Sky Q box keeps droppimg out. Never had the problem before and despite numerous visits from Sky engineers to reset system it still happens

DReng by Newbie
  • 141 Views
  • 2 replies
  • 0 like

No Internet - No "Internet" or "DSL" lights on router.

Is there anything I'm doing wrong? Or could additionally check? I was suddenly disconnected this evening at around 18:00, my router is on and working in terms connected to devices but the "Internet" and "DSL" lights are off. I've tried another router...

dal1978 by Team Player
  • 2381 Views
  • 82 replies
  • 0 like

I cant contact TalkTalk

I received one tex message from TalkTalk need speak with me but the robot answer machine not connected me and close the call...? The message:Let's get you back up and runningHello,Thanks for getting in touch and using our automated phone service to d...

llibert by First Timer
  • 337 Views
  • 9 replies
  • 0 like

D-Link Router Model DSL 3782

I'm having problems with my wifi calls dropping out on my Samsung phone. Also sometimes I can't stream music and look up other websites at the same time, getting a message saying I don't have sufficient bandwidth. I Googled the router and it seems it...

jmdor by Team Player
  • 1354 Views
  • 52 replies
  • 0 like

MEC-106170

Any news on a fix time? Stopped getting daily texts about it How do I claim compensation?

GaryH2UK by First Timer
  • 241 Views
  • 9 replies
  • 0 like

Internet access on laptop

For last week my laptop shows no internet access (although fine on all my my mobiles) ... laptop is set to my talktalk wifi and connect automatically ... If I restart laptop it then connects ... would appreciate any help ...

Internet disconnected

A month ago talk talk started sending emails saying sorry I was leaving, I contacted online chat and after 4 hrs of getting sent around the houses someone said it was a mistake and I wouldn't be disconnected. Came home next day to no internet and a c...

No broadband

Due to no fault of my own the telegraph pole I was attached to has been chopped down. Resolution is approx 23jan I dont have access to internet and need access I’m paying a lot of money for a phone broadband and tv service what can they do to keep me...

Steph10 by Team Player
  • 454 Views
  • 8 replies
  • 0 like

No Internet since 23rd December

Firstly, apologies for the wall of text! Lots of bits to cover! Haven't had a functional internet connection since the 23rd December. We have been away and lost access to our smart camera & pet feeder on this date. Had a friend pop round and power cy...

Moving house.

I am moving house in early January and I would like to know what the procedure is. I propose to stay with TalkTalk.Best regardssporran10.

Internet

I having problems with the Internet connection, I been trying to call Talk Talk to be able to explain my situation.But I keep sent to how to reset the Internet something impossible for me to do it, as the Internet connection is upstairs. I have been ...

Achy1810 by First Timer
  • 400 Views
  • 3 replies
  • 0 like

Loss of connection to PC

Our full fibre broadband connection to 2 iPads and 2 iPhones is fully functioning. The problem we have is the connection to a PC which does not seem to be able to locate our wifi network. When searching for networks others (password locked) appear bu...

JGrif51 by First Timer
  • 763 Views
  • 9 replies
  • 0 like

Upgrade to FTTP

We took up a voucher from the government to install broadband. I live in a rural area. We received the email from OpenReach on Nov 11 to let us know that they have provided the infrastructure in my road, which is a rural lane. Checking for packages o...

Trekian by Team Player
  • 684 Views
  • 6 replies
  • 0 like

No internet and no phone 12 days

Hi, I reported no internet and no landline on the 15th Nov. Was originally told openreach issue at local exchange linked to faulty pr joint. Then told it was a complex fault requiring complex works. Last time I chatted with someone online they couldn...

Coral3 by Team Player
  • 5130 Views
  • 76 replies
  • 0 like

Cannot change Wi-Fi password

Hi this an ongoing problem with my network, I was advised to change my Wi-Fi password but every time I try it drops out, it’s being caused by neighbours using my network as they gave 2 games console connected The Wi-Fi has been dropping quite a lot i...

wJanet1 by Conversation Starter
  • 691 Views
  • 7 replies
  • 0 like

No Phone or Broadband

For the third day I'm without phone & broadband. The connection test tells me there is a network fault which is being worked on. Can you please confirm that this is the case, thank you  

Screenshot_20251121-061254.png