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Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Internet down?

How do I check if my internet service is down, and how long this will last for?

Gretch by Newbie
  • 56 Views
  • 2 replies
  • 0 like

Wifi issues

Hi,My wifi has just gone completely out. Conveniently, just after their live chat hours stopped. I don't get 4g in my flat because my phone provider is bad so, am I supposed to go without internet and connection for the foreseeable future or are ther...

JonesS by First Timer
  • 123 Views
  • 2 replies
  • 0 like

CAN’T SEND EMAILS FROM TINYWORLD.CO.UK

Once again we cannot send emails from the @Tinyworld.co.uk addresses. It’s apparently been out since at least Wednesday. can someone do something about this so we get a permanent fix before I contact the CEO again?

An engineer will be allocated to investigate.

After moving over to TalkTalk due to a house move, my going live day was yesterday (26/02/25). The router would not connect when I tried to set it up so after doing my own troubleshooting, nothing worked so I called talktalk to which it was made clea...

Wifi/router restarting (ADSL issues) + router upgrade needed

So recently, my router has been constantly restarting itself with the ADSL light turning off then flashing back on a few seconds later. I have noticed this is particuarly frequent during periods of rain and the hours following. (Sometimes I can't get...

PE___ by Newbie
  • 130 Views
  • 3 replies
  • 0 like

Can Talk Talk ever fix my internet connection??

My internet connection dropped out completely on the 20th Feb. Reported to TalkTalk via chat (very hard to do with unreliable phone data). I have subsequently had three engineers out (two from Openreach and one from Talk Talk). My open case has been ...

Broadband crashes every night

I have been with talktalk for a few years now, & ever since I upgraded the broadband connection crashes every night around midnight without fail, it says it is connected but clearly isn’t as absolutely nothing will load. it can take 5 minutes or 5 ho...

Deano19 by Visitor
  • 115 Views
  • 3 replies
  • 0 like

No internet AGAIN!

So yet again I lose Internet for "a few days" because talk talk can't do what they promised... provide an unbroken broadband connection Coming to the end of my rope with this, someone fix my Internet!

Braodband Outages

Hi, I have an outage problem with my broadband. Between 00:00 and 01:00 and 01:15 on Monday morning, my internet doesn't work. This has been going on for almost a year; normally I have found other activities during this time but have become increasin...

koli99 by First Timer
  • 171 Views
  • 5 replies
  • 0 like

Cannot connect to internet due to WAN IP address

Hello, On Thursday the internet in my home stopped working, I initially assumed there was an internet service outrage due to poor weather and believed the issue would sort its self out within a few hours. Since then the internet hasn’t been working. ...

Router won’t connect to WiFi since turned off and on

My phone wasn’t connecting to the WiFi (my husbands was and all other devices in the house were working fine) despite me turning the phone on and off and forgetting/rejoining the WiFi. We decided to turn the router off and on again and now it won’t c...

Internet dropping out every few hours

Been having an intermittent fault where the internet drops out and the router has to take a couple of minutes to reconnect, both the ethernet connections and the wifi go down. This started in October last year and I've been sent around in circles by ...

Router has slowed down over time,is there a simple fix

Had my router for a while now and recently started to have issues such as slow speed,not connecting to TV ,buffering or just not connecting to streams that have always worked.It can be a nightmare watching,Netflix,Prime etc.My package gives me ample ...

SteveA4 by First Timer
  • 172 Views
  • 1 replies
  • 0 like

WiFi not working 24+ hrs in London

My router has been flashing orange and my WiFi not working for over 24 hours now. When I ran the tests I was told a case had been raised and to expect a response within 5 minutes and I have heard nothing still. there is no explanation for the issue, ...

LBB123 by First Timer
  • 211 Views
  • 3 replies
  • 0 like

Full Fibre Hardware questions

I'm currently a Fibre to the Cabinet customer, and after recently experiencing a second issue with the copper connection (since fixed), I'm looking into the possibility of switching to Full Fibre at some point in the future.I have a few questions abo...

Internet problem

My internet keeps dropping and its getting worse. Please can somebody come and rectify this as it is very annoying

Internet dies every night at midnight

Almost every night at midnight my internet dies for an unknown amount of time - it has become extremely frustrating and I have no way of contacting talktalk over the phone to discuss this. Can someone please please help me get this resolved. It’s bee...

Shabzy by Visitor
  • 292 Views
  • 4 replies
  • 0 like

(E:LOA) error World Of Tanks console EU server

Hi, I can't log in to World Of Tanks server. After weekly server maintenance I keep getting messagethat World Of Tanks server is not available and error code (E:LOA).I know from Dicsord that many players have same problem, all using TalkTalk as ISP. ...

AleksG76 by Sightseer
  • 842 Views
  • 13 replies
  • 1 like

New customer

Hi,I have just received my new broadband hub and it is blinking orange only. I cannot get it to connect to the internet

Megan30 by Visitor
  • 224 Views
  • 3 replies
  • 0 like