Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello, I reported my wifi dropping out and an open reach engineer tested my line etc yesterday. He told me the cabling and line were fine and it looks like a problem with your router. He said he would report this with his job notes. I then received a...
Is everyone else getting really bad WiFi signal lately mine is dropping all day everyday, it’s never great but it’s practically non existent and I’m paying for this crap
Had the upgrade last Monday and no connection since every day .we are a family of 4 and we all need the internet . Not happy
How do I get a new router I have had this one for a very long time was told by you rep that our area was getting upgraded
Hi, I’m hoping there is someone at TalkTalk on here who can please help me. We had a TalkTalk engineer out yesterday to look at our broadband internet. He wasn’t able to fix the issue and said an Open Reach engineer needed to come out and that this a...
Hi. I have an intermittent problem where websites are sometimes slow to load or not loading at all. The wifi is still connected when this happens and the problem affects all devices.Please could you run a line check. Thanks.
when using eero device as a broadband router, as provided by Talktalk I am having all sorts of issues, particularly being able to connect MacBook Air and printers. This includes printers ( HP and Borthoer models) dropping off network, needing to be r...
I need to let our IT access my laptop to sort an issue. Talk talk is blocking accesss, how can i grant access
Hello My power lead is not working Indeed a replacement. Mikey
Good morning,What can I set in place as backup for when TalkTalk wi-fi connection fails? Any suggestions? I am working from home and it is crucial for my livelihood to have an internet connection during work hours. Days like today, doesn't happen oft...
I have been a talk talk broadband customer for many years and recently started to notice the service dropping in and out, also our iPhones gets unconnected many times daily, is there a way to get an upgrade?? The current router is the Huawei HG633
Hi. I have been having an intermittent problem with my broadband where my router will experience periods of a few days when it will lose sync with the exchange very frequently. I have tried 2 different routers in the master test socket which hasn’t h...
I have not been receiving any wifi signal through my hub. any ideas?
Hi. I received a new router yesterday in the hope it would solve my long-running internet connectivity issues, but I cannot sign in on any device as I get an error message of: The web page at http://www.passwordhelper.talktalk.net/ could not be loade...
My router will often disconnect for no reason, no knocks or nudges to it or anything it just cuts out, blinks orange for a while and eventually reconnects, but this is really annoying when trying to do pretty much anything for more than 20 minutes on...
Hi community This is my first post at the start of this month I had a power outage because of road works when power returned the ont came back on and so did router but light on the front just flashing red left for a couple of hours . Phoned TT and th...
My Internet connection stopped working on Tuesday so I went through the chat line procedure to try to get it back, after 4 hours of being passed backwards and forwards five times between technical and order management with technical saying it was an ...
You sent me a new modem in Feb 2024 model A6B650 to replace my failing modem model HG633.The new modem has now stopped connecting to the internet. I get the message. Windows cant communicate with device or resource (Primary DNS Server) . I have borro...
Using TalkTalk Sagemcom Fast 5364-3. T8 router, my ACER Spin 514 Chromebook drops the Internet when connected wirelessly to my home network. Wi-Fi/LAN OK & strong signal reported by the Chromebook. Toggle the Wi-Fi off then on reconnects to internet....
Hi TalkTalk Support, I'm using the DG8041W router for my home network, which runs on the 192.168.1.0/24 subnet (with the router at 192.168.1.10). I also have a Cisco network set up on a different subnet (10.0.0.0), and I'm trying to get both networks...
Been a week now. Occasionally it works on a mob, never on laptop. Talk talk have reset router etc but has no effect. I want an engineer to visit and sort it.
Can anyone tell me how I can get through to someone to explain that I am paying for Fibre 65 and should get a minimum of 52Gb speed. My account says I should only get 22Gb as if I am on the lower band. I complain and they check the line and say there...
I have 2 days with No Internet I pay for Internet Why don't have Internet ?I request to fix my Internet immediately because I need and I pay for this service.
Just after midnight, mostly every Sunday, the internet cuts out which disturbs my activities. Issue is not isolated to a specific device as all connections are affected. I am not convinced the issue is with the router as it’s always the same exact ti...
Hi, I moved from Shell recently and have been sent a router to connect to talk talk, I'd never needed broadband when I was with Shell. I set it up yeserday and got the solid white light but was still not working correctly. I went through a chat sessi...
