For queries about your TalkTalk broadband service.
on 01-03-2025 09:16 AM
How do I check if my internet service is down, and how long this will last for?
on 07-03-2025 12:31 PM
Hi @Gretch
Do you still need help with this?
Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.
on 03-03-2025 07:17 AM
Hi @Gretch
Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.
Thanks
Debbie
on 01-03-2025 01:11 PM
National outages can be found here, but there appear to be none, other than mention of the last storms that caused issues.
https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service
You can check your own connection issues in my Account, but if your internet is down, it won't be accessible.
Staff here are not back until Monday, so nest to either Phone or use Chat.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
If you wish to chat online, there is a link on this page together with details of opening hours
https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529