Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
For the last few months my TalkTalk Wi-Fi Hub has stopped working properly. After a lengthy series of support chats, with application of remote diagnostics, troubleshooting checks, the support was unfortunately still very unhelpful and kept telling m...
Hi, I have checked home safe and nothing there about it. It’s happened every day for weeks
We recently signed up for the postcode lottery online. Initially we could get straight onto the website and do the quiz etc. After a week this changed and all that came up on screen was hmmmcannot reach this page. Also when trying on our phones scree...
It's been about 3 weeks now I have had ongoing issues with the Internet originally it started with a line issue where I didn't have Internet for 4 days straight now my router light stays white but every few hours and can be very random times all devi...
Hi, I was wondering if anyone could advise why my internet goes down on midnight Sunday into Monday every week? It's super annoying as my radio and smart speakers go down so I lose bedtime listening and the ability to set my alarm clock...
Had an engineer around yesterday to do the initial installation for the WiFi. Wouldn't connect and showed a solid amber light, he told me he'd have to come back tomorrow to check it again. This morning he phoned and said it seems like the issue is wi...
I’ve recd booster today unable to connect as there is no led light on the booster which has to go red to enable the next steps
We used to have few issues with Wifi connection apart from the occasional drop out. We have a Talktalk Wifi Hub version SG4K100206, firmware 3.The master socket is in a front bedroom on the window sill. The router is plugged directly in to the MS. Fo...
I have a DSL broadband connection with a guaranteed download speed of 28 Mbps. My TalkTalk router is connected via an Ethernet cable to a TP-Link Deco X50-DSL, which handles my Wi-Fi 6 home mesh network. Since I don’t need the router’s Wi-Fi, I turne...
Hi all, is anyone facing the network failure whenever the electricity power is resumed? I am experiencing this problem from last few times and no proper support i am getting from talk talk customer care. They do all basic checks and say no issues, th...
*This has been resolved now*
The engineer is coming to my house yesterday and say my router not working so please how can I order the new one.thank you
I’m in the north west Manchester SK area and wifi keeps dropping and has done since 03/01/2025. I WFH and my broadband is vital. Never had any issues with connection just dropping and not coming back on for hours up until the above date and have been...
My WiFi router is not connecting after having a power cut. I've tried all the methods suggested in previous posts and it's still not connecting. Sounds like I need a new router. I work from home everyday and have poor phone signal so this is very urg...
Since around 12pm there is no Internet in my area. Anyone else experiencing any issue? How do I report this?
Replace my existing modem for eero
I spoke to someone on the phone yesterday on the help line who was supposed to send a message to my mobile phone with a link to order a new router this was to replace my faulty 8 year old talk talk router. I still have not received any messages and a...
Hi I am buying TP-Link Deco X50 AX3000 mesh wifi 6 system (3 pack). Would like to know if it will work with Talk talk router hub version FAST 5464-2.T4 or its setting need to be changed. I have old talktalk router version FAST 5364-3.T8 and tried pai...
I have The National Lottery app on my phone but in the last 1 month I keep getting an error message. I cannot access the National lottery on my laptop or tablet either. Same error message. Called National Lottery they say could have a parental block ...
Hello On the 19th my internet went down. The router has flashed amber since. When it first started, the talktalk site said about hub issues. I was away over Christmas till the 27th and had turned the router off. Tried everything on the site, resettin...
As a loyal customer of TT for the past twenty years I've rarely experienced problems with my service. Through DSL, VDSL and now Fibre 150 things have been fine until now with the TT business decision to 'force' channel optimisation. I suppose managem...
Hi , since evening today I don’t have Internet at home please fix this issue thank you
Hi, My company uses splashtop business for remote working.You seem to have blocked it on our router.Can you unblock urgently please?I've had to ask for this before and it was done easily.Can you do it again please, I need to be able to access it.I ca...
Router stopped working after 22nd December evening, phoned customer service yesterday 23rd but been pushed back saying someone will contact me yesterday but haven’t heard from anyone yet over a night now.router keeps flashing orange light.
