Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello. I received an e-mail saying my Huawei HG633 router is out of maintenance and support with the manufacturer and you would be in touch about a replacement. But I have been getting dropouts for quite some time and I am constantly having to reboot...
I have no Internet services for the past month now, I have been calling the customer care services from day one and their response as always is - sorry for the inconvenience, we are trying our best to solve the problem. It's costing me alot of money ...
Hi I seem to be having issues lately which either only resolved upon reinstalling affected apps or turning WiFi off and using mobile data instead which is less than ideal. For example, I use the Mistplay app when playing mobile games but since yester...
Hi, my iPad has a privacy warning showing in wi-if which says THIS NETWORK IS BLOCKING ENCRYPTED DNS TRAFFIC, how do I fix this as it is affecting some websites I try to go into. many thanks
Our broadband has been down since 1pm BST and I can't contact someone at Talk Talk to help us.I can't run: https://support.talktalk.co.uk/self-carebecause no boxes appear for me to select.My partner and I need to work and my kids are revising.Can any...
Hi, This could be a long story but if anyone is willing to read it and offer advice then that would be great. I have what looks to me a Sagemcom Fast 5364 router. TalkTalk/City Fibre have tried a few times to get me to upgrade to Full Fibre but I hav...
Hello,I had an engineer out in Feb following updating an old router and Wi-Fi still not connecting.The engineer stated that the lines around my house are very corroded, so he swapped mine to another one. No issues until Friday 11th April. No internet...
Hello. I received an e-mail saying my router, a Huawei HG633, was out of maintenance and support with the manufacturer and you would be in touch about a replacement. But I have been getting dropouts over the past 3 weeks and wondering if a replacemen...
KidSafe was working fine but has suddenly stopped working. When I go into My Account to activate it (e.g. by blocking pornography sites or specifying specific websites to be blocked, e.g. www.tiktok.com) I save my changes and then it says "There was ...
Cancel Broadband
My broadband perfect all day then around 12 midnight it stopps working for around a hour
I have been sent a WiFi booster but it will not connect to my router. In another thread it said that I need a newer version of firmware on my router. When the person at TalkTalk suggested the booster, they said they had already updated my routers fir...
Hi I recently started using a new router Fast5364 and without warning the WiFi speed slows right down from 8mbs to 0.50 mbs I change the channel and that helps, I'm wondering if my router is set up correctly can you help or have any other ideas.
I have had a horrible time with customer service in the past week. On Friday my internet stopped working with my router flashing orange. I tried troubleshooting and could not fix it in the morning so I tried contacting TalkTalk customer service via L...
Have rec' d new router, thanks talktalk, is now connected to internet, white light displayed on router. Trying to connect to WiFi, via settings then Network & Internet but there is no option for WiFi?
HiApologies if I am wrong but on your website page:https://community.talktalk.co.uk/t5/Articles/Changing-your-eero-Wi-Fi-name-amp-password/ta-p/2766846the eero ‘CHANGING THE WIFI NAME’ and ‘CHANGING THE WIFI PASSWORD’ instructions appear to be the wr...
Do I need to be home whilst my WiFi is being switched to my new address?
For the past 24 hours I've had no WiFi. There are no green lights on the router just a solid red light where the status symbol is which sometimes disappears. I've tried all the troubleshooting advice which hasn't helped, I completed a connection test...
Online chat function absolute waste of time, literally spend hours on it getting palmed off to someone new until the full circle moment happened and I was connected with th first guy again. Due to have full fibre installed as free upgrade 2 years ago...
At 1845 this evening, my WIFI stopped working. My Router currently showed a solid orange light, after being restarting a number of times, and also after being reset this last time. I did run a connection test, and it suggests there is an issue, but t...
I have an engineer booked but one agent told me it was the 25th another told me it was the 26th, I have received no conformation and now I’m worried in case I miss the appointment.
Hi I’m in N10 and my broadband has just dropped out completely…I did a test and the fix said there were problems..how do I find out how long this interruption will last..?I work from home!!thanks
How can I block my daughter using wifi at home on her phone
Our iPhone is telling us to set our router to WPA3 as WPA2 is considered to be 'weak security' and as such has switched to using the 4G which is burning through data ( wife's phone BTW ). So can it be set to WPA3 and if so how can we do it. I appreci...
I have renewed my contract with TalkTalk on 23/10/2024 to Fiber with £75 Gift voucher within 3months of my new contract. Been over 3 months now am not receiving any email. Spoke with TlakTalk customer support and told me to get in touch with Giftclou...