This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
My router has had difficulties connecting since yesterday afternoon - now there is no internet at all. I have tried restarting it. I have enclosed a screenshot of the router log. What should I try next?
hiya, so for the last few days ive been having issues with connecting to wifi which would normally be fixed after restarting the router a few times (which i normally dont have to do) and today i have no internet atall after restarting its been almost...
Hi, I really hope someone can help. I'm new to TalkTalk - only had the new line 5 days. First issue: I have been able to connect some smart devices but others are failing to connect with an error saying incorrect password. In the Alexa app it stores ...
Every night TalkTalk is resetting the channel on my router - this happened a couple of years ago and OCE turned this feature off - can you disable this function again please. Many thanks.
Problem with channel setting always returning to channel 1. This has only started recently and my neighbourhood channels are very crowded so moved to new unused channel (2.4Ghz) and by following day hub has returned to channel 1. Tried a number of ti...
I recently signed up to the Fast Broadband package, which was installed on the 9th of March following a slight delay. But I find it's horrendously slow all of the time. So, no offense, but the awful quality means I simply cannot really upload anythin...
Why is my broadband not working? I’ve had a flashing orange light on the front of my hub for 27 hours
HiWifi optimization was apparently turned off for my router a couple of days ago. However, my wifi channels keep being reset. I explicitly set them to 6 (2.4ghz) and 52 (5ghz), but when I check today, the channels are set to 1 and 36??
HiI have a Hawei Router DG8041W-21.T5.What I want to do is have it "open" so that people don't need to log in, but I can't find how to do that, there was a box to tick or not that says "open" in the wifi setup but that has not sorted it , still askin...
I have the Sagemcom as my main router with the older D-Link Model DSL-3782 connected by ethernet with DHCP turned off to provide roaming on the same SSID but different channels. It works perfectly until:1) the Sagemcom keeps changing channel often to...
No matter the time of day I attempt to watch anything or upload a video on YouTube, that is only several minutes in length, my speed is always absolutely chronic with your service. Other customers have been noticing the speed is unbearable too. So, u...
Hello Sorry if this has been asked before, I’ve seen a couple of posts but am getting nowhere as I’m a complete numpty at this kind of thing What I’m trying to do: I have a HG633 router installed for my house broadband which is working fine. I’ve r...
Hi Talk TalkMy wifi is constantly dropping out more and more and we find ourselves having to reset the router at least a couple of times a week. Its getting very frustrating, especially as my partner works from home. We have a couple of hard wired de...
Hi, I have a TP Link extender that keeps disconnecting from the main network every time a channel hop is initiated. I see in the TALK TALK HUB the following log entries even though I have manually set the channels. 25.04.2022 17:06:13 INF WIFI 0 Chan...
The router is connected to the computer through an eternetnet connection as is the TV and my Xbox. None of these devices can get an internet signal thorugh the ehternet cables. I have tried switching them round but nothing is effective. The router is...
Hi. My go live date was yesterday (12/4). I received the email stating my account was now active. The phone line has switched fine but the broadband is not working. All I have is a flashing amber light on the router. I noted on my account there is a ...
Hello, Can one of your very helpful support engineers turn off WiFi optimisation on our hub please? One of our nextdoor neighbours has an evil Eero hub which in one corner of out house has stronger signal than ours but after I move the channels apart...
Hi I have an issue with my router that I've tried to resolve by calling the helpline, but I don't they understand my issue and its really frustrating. Basically, my router is no longer emiting a wifi signal. ie, it doesn't show on any wireless device...
Hello please could I request that the Wi-Fi auto-optimisation be disabled again on on my Router.This was previously disabled about 14 months ago, but is now active again. There are a number of Wi-Fi networks near to me which I believe is affecting my...
Hi All, I'm having issues with my Talktalk broadband service I recently purchased when trying to use it with a TP-Link wifi extender. When I use the router without the wifi-extender, there are no issues, broadband works correctly. With the wifi-exten...
Any known issues to why I can’t log into the main website to view my service?Only lets me log into the community service.Wifi is fluctuating a lot on PS5 and mobile - from unusable speeds to top speeds. Any known issues nationwide or In the area CH2 ...
I am currently having to reboot my router up to four times a day as the WiFi keeps dropping out. This is becoming increasingly frustrating. As soon as I reboot all is ok again. The router is always displaying constant white light when the WiFi drops....
Hi, for the last few weeks I have had broadband (faster fibre) problems on an evening. There doesn't seem to be a problem during the day but come early evening everything slows down and it's often impossible to connect to sites. Talktalk have tested ...
Hi,Currently running router DG8041W an am encountering WiFi dropouts, mostly on the 2.5GHz band, but occasionally on the 5GHz too.Could the WiFi optimisation be disabled on my router please, as this seems to correspond to an automatic changing of cha...
I am currently on the fibre 65 plan and my Internet speed isn't very good from my router. I did an online test and it said my internet speed was good, but the speed to my devices is getting worse and worse, and cuts out frequently meaning I have to c...