For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I have been having constant Internet drops for the last 24 hours. I went through the My Connection section of the website, which detected issues. Therefore, a case was opened. I was given the option to use Live Chat. However, when clicking on the liv...
I’ve got a new talk talk router and now I can’t seem to connect my printer, my ring doorbell and a laptop to home wifi that were previously working fine. Anyone got any idea how to fix this?
My WiFi was working fine this morning, but after having to restart my computer I suddenly had ‘no internet access’ despite still being able to access the internet on other already connected devices. I restarted my router in an attempt to rectify the ...
I want to install a Ring doorbell but Wi-fi does not reach outside the front door.
I want to set up a cloud based radius server in AWS to authenticate my devices using 802.1x/WPA2/WPA3 enterprise (basically using this as practical training to increase my skill set at work) I can set up the Talk Talk broadband router as a radius cli...
termination of contractI would like to terminate my home internet contract due to moving. How do I do this?
The problem started at the beginning of this year, we have two iPhones in the household (both fully updated to the latest iOS) and they seemingly randomly get kicked off the wifi connection sporadically throughout the day. Sometimes one will be on an...
Help just had new eero set up but now how do I connect my TV box etc ??
recently I have got a new contract with talk talk at a much cheaper price. I have Ethernet cable plugged in and ever since this new contract the wifi has been unbelievably slower nothing works definitely wouldn’t recommend TalkTalk to anybody been wi...
the wifi is working fine on other devices. it says it connected in the wifi setting but its not coming up next to the dynamic display as using the wifi but it is connected? on my talk talk account it says the device is a bunch of numbers with a mobil...
I was switched to bt broadband 3 weeks ago when I was caught by a gentleman at the door a few weeks prior however at the time by emails weren’t working and I was pretty busy the gentleman was even holding my phone and asking me questions about my WiF...
Hello. I received an e-mail saying my Huawei HG633 router is out of maintenance and support with the manufacturer and you would be in touch about a replacement. But I have been getting dropouts for quite some time and I am constantly having to reboot...
I have no Internet services for the past month now, I have been calling the customer care services from day one and their response as always is - sorry for the inconvenience, we are trying our best to solve the problem. It's costing me alot of money ...
Hi I seem to be having issues lately which either only resolved upon reinstalling affected apps or turning WiFi off and using mobile data instead which is less than ideal. For example, I use the Mistplay app when playing mobile games but since yester...
Hi, my iPad has a privacy warning showing in wi-if which says THIS NETWORK IS BLOCKING ENCRYPTED DNS TRAFFIC, how do I fix this as it is affecting some websites I try to go into. many thanks
Our broadband has been down since 1pm BST and I can't contact someone at Talk Talk to help us.I can't run: https://support.talktalk.co.uk/self-carebecause no boxes appear for me to select.My partner and I need to work and my kids are revising.Can any...
Hi, This could be a long story but if anyone is willing to read it and offer advice then that would be great. I have what looks to me a Sagemcom Fast 5364 router. TalkTalk/City Fibre have tried a few times to get me to upgrade to Full Fibre but I hav...
Hello,I had an engineer out in Feb following updating an old router and Wi-Fi still not connecting.The engineer stated that the lines around my house are very corroded, so he swapped mine to another one. No issues until Friday 11th April. No internet...
Hello. I received an e-mail saying my router, a Huawei HG633, was out of maintenance and support with the manufacturer and you would be in touch about a replacement. But I have been getting dropouts over the past 3 weeks and wondering if a replacemen...
KidSafe was working fine but has suddenly stopped working. When I go into My Account to activate it (e.g. by blocking pornography sites or specifying specific websites to be blocked, e.g. www.tiktok.com) I save my changes and then it says "There was ...
Cancel Broadband
My broadband perfect all day then around 12 midnight it stopps working for around a hour
I have been sent a WiFi booster but it will not connect to my router. In another thread it said that I need a newer version of firmware on my router. When the person at TalkTalk suggested the booster, they said they had already updated my routers fir...
Hi I recently started using a new router Fast5364 and without warning the WiFi speed slows right down from 8mbs to 0.50 mbs I change the channel and that helps, I'm wondering if my router is set up correctly can you help or have any other ideas.
I have had a horrible time with customer service in the past week. On Friday my internet stopped working with my router flashing orange. I tried troubleshooting and could not fix it in the morning so I tried contacting TalkTalk customer service via L...