Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi there, just had a call from BT on landline saying their techs had found my internet was public and not private so I need to change ip adress or hackers could access my internet etc even sent me an email from btcomms@info.bt.com is this a thing or ...
Hi been with TalkTalk what seems forever (15-20 years?) and this is my second replacement Fast router that was about 3 years ago and has been faultless since then until now.Over the past week I have monitored the router and randomly the WiFi drops ou...
Hope someone can give me some advice, I'm having problem with my Wi-Fi cameras being jammed, the noise is terrible, the reason is I'm having problems with our neighbours, they are gaining entry our house during the night, the reason I can't report it...
Hello, For about two months, the WiFi Hub 2 has been malfunctioning and it is impossible to turn the WiFi on. From the dashboard, the Network Settings can be accessed and used normally but when you try the Wireless Settings it takes about 30 seconds ...
Hi My router is from Shell and about 3-4 years old. The wifi signal is poor and we have just renewed our broadband package with Talk Talk. How do I order a replacement? We currently have an old Sky wifi booster to help but that is only on the 2.4Ghz ...
Recently got a new router and there seems to be this same problem happening again (disconnected when gaming)—— Can someone check to see if WiFi optimisation has been turned on please, had this problem a few times with gaming lag/connection loss and i...
Hi, Can I check if when I upgraded to Fibre 65 should I have been sent a new router as I'm still using the one I've had for many years and I think it is the reason I am having issues with my internet connectivity all the time. I've tried to log into ...
Every day this week our internet has gone down. I was wondering if I could get a new router like the one we currently have (Huawei router).We have tried those Sagemcom routers and they don't provide a strong enough signal to reach all of the rooms in...
Hello, My internet suddenly dropped and the router has been flashing orange for two hours. I have tried to reset, unplug, and tried the master socket test line but had no chance. Not sure but the router may be faulty as it does not turn white at all ...
I’ve had three different chats in the past 24 hours and none of the scripts that they are following have helped. Before I started talking to talktalk I could at least turn off my router, turn it back on and get my dropped internet connection back, bu...
Good afternoon, I have my WiFi ready to be launched for the 23rd however I would like to enquire to see if I can get earlier access, is there a fee I can pay or a goodwill gesture? we have the box delivered already so it’s already to be put in
Hello. I'm currently facing a problem 've got no WIFI calling on my Samsung Galaxy S22 5G. Its all turned on , on my Phone. However when I go to my dads I get WIFI Calling straight away. He's with BT Broadband. Please could someone address this and f...
Hi, Im changing provider due to talktalk always dropping/speeds not as promised. I am out the contract and in the process of changing providers, can I just cancel my direct debit or do I need to make them aware? Thankyou!
Hi, when I connect my lenovo thinkbook 14 gen 6 to the Internet after a few minutes all other devices lose connection. Originally when we first started using the new router my laptop showed a dns error, I tried rectifying this error many times by cha...
I have just received a new Wi- Fi Hub( black box) which I have followed the instructions to connect it, but no Internet. I have been without Internet since last night. Please can anyone help. Thank you
Hi, I'd like to move homes and transfer my broadband services, but once I click on the button, it doesn't take me anywhere. Can you help please? Many thanks,Ha
Where do I start with this? My Internet connection went offline yesterday and having logged into my account to try and fix it, I find my service says it is disconnected and all sorts of other issues.I really need to speak to someone to sort this out.
Hello, my contract runs out on the 8th of this month, I was thinking of leaving and moving to EE, unless you can offer me a better deal, I have been a customer for a very long time, so please let me know, I would prefer if someone would call me, my n...
Our broadband isn't working since Monday morning (24hours plus without service). TT status seems to be ok on the status page but chat agents unclear on whether the lack of connection is due to domestic router issues or ongoing works affecting Southwe...
In trying to sort out connection problems with router this evening, the chat staff referred to the router as a third party device. It's the router Virgin Media supplied 12 years ago when the account was setup and before VM transferred the contract to...
I have no Internet and am unable to log into my account to action anything as it says dye to technical issues you can't log in. Im in Cambridge is anyone else experiencing this and any advice on solving it would be great as I work from home and am un...
Hi All. I have recently moved house and activation date for talk talk to be transferred from old house to new house is today (4th August). I plugged the router in as suggested last night and this morning all I have is a flashing orange light on the r...
I have set up the box, but when I try to connect devices it's asking on the devices to log in to talk talk, how the hell can I do this when I don't have interent??
I recently upgraded to fibre 150 from 65 and not really seeing any benefit. Via wifi on my main machine im getting same 10-20mb download i got before. So I wanted to confirm what im getting to the router. I have devolo clan around the house and tried...
Had my router for years no longer supported by talk talk and has very poor wifi connection would like to get a new one please