Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Need to speak to customer service person re ongoing problem with my broadband. Had member of CityFibre visit me this morning and he has done all he can and said I now need to call a member of staff at TalkTalk about the next things to do. How am I su...
Hi, I have an outage problem with my broadband. Between 00:00 and 01:00 and 01:15 on Monday morning, my internet doesn't work. This has been going on for almost a year; normally I have found other activities during this time but have become increasin...
Hi TalkTalk, I have experienced a. really slow connection 10 days ago, so i did a reset and rebooted router and tested the line, was fine after that. A few days again it did the same issue like really slow internet conenction, and there was two night...
I left TalkTalk on 22nd Jan after appalling service, a refusal to fix my wifi and complaints. During one complaints discussion I was told my bill was cleared up to my date of leaving and TalkTalk wrote off the second half of the month and I received ...
Hello, On Thursday the internet in my home stopped working, I initially assumed there was an internet service outrage due to poor weather and believed the issue would sort its self out within a few hours. Since then the internet hasn’t been working. ...
My phone wasn’t connecting to the WiFi (my husbands was and all other devices in the house were working fine) despite me turning the phone on and off and forgetting/rejoining the WiFi. We decided to turn the router off and on again and now it won’t c...
Please could you send us a new router, please? We have been experiencing problems with WiFi signal dropping out and low WiFi speeds. We have been resetting the modem to try to help with this which does work sometimes. We haven't had a new device for ...
All I would like to do is make a payment extension
Hi, recieved a new wifi router today. Connected it to the fibre optic wall socket, but it has just been flashing orange for about three hours.
My router has been flashing orange and my WiFi not working for over 24 hours now. When I ran the tests I was told a case had been raised and to expect a response within 5 minutes and I have heard nothing still. there is no explanation for the issue, ...
I need to turn off the wifi on my Sagemcom-FAST5364 router so i dont have 2 wifi signals running
I'm currently a Fibre to the Cabinet customer, and after recently experiencing a second issue with the copper connection (since fixed), I'm looking into the possibility of switching to Full Fibre at some point in the future.I have a few questions abo...
I have tried to access my router settings, but am unable to even log onto the Talktalk router page as it doesn't recognise username and password?
My WiFi Hub/router is no longer providing an internet connection. I have tried turning it off, leaving it , then turning it on but all that happens is that it flashes orange with no internet. I have checked all the connections and have also used the ...
Hi my internets isn’t working and light is flashing orange ? Can’t see to get anything working !?
Hello. I recently renewed my Fibre65 broadband service with Talktalk.I thought I would have been sent a new more updated router as my current Sagemcom is 3 maybe 4 years old. Is this Sagemcom router still the best for my Fibre65 broadband? Also, I'm ...
I have been without internet for 10 days now - every couple of days, I've jumped on the chat to ask for someone to come have a look. Each time without fail, I was lied to. The first person literally told me that my internet was now fixed and it was o...
Hi there. I am finding that our Broadband connection is not really working in a predictable way.I think that something has been installed incorrectly.I asked a friend of mine to have a look at the system, and he was puzzled to find that the Internet ...
Hi,I have just received my new broadband hub and it is blinking orange only. I cannot get it to connect to the internet
How do I get my internet to come back on ?
No connection since Wednesday 29th January.Reported Monday 3rd February via online form. After 55 mins chat ended before completion. No updates since. Is this fault being dealt with?
Hi, I have been told that some wifi providers allow their customers to access their accounts via their phones and turn their wifi off whenever needed for instance if it's late at night and kids need to come off and go to bed. I need to be able to do ...
Hello,apologies if this is repeated/in the wrong place. I’m new here and will be the first to admit that I have no idea about internet lingo/technology, so please be mindful of this when offering any support if there is any. I have recently (since la...
Okay, this is a long one so please bear with me. When we first migrated from Shell to Talk Talk and we were sent a Talk Talk router. We were not able to connect any devices as it kept asking us to sign into Talk Talk and when we did this on our devic...
Hi.. it seems like dating apps are blocked when connected to my wifi. Tinder shows network error, and Bumble is also very very slow. But when i switch to mobile internet or even other WiFi networks both apps work flawlessly. This is so weird and inco...