From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
A week ago or so I received a new router to replace the one for which the security updates were about to expire (TalkTalk email of June 2025 refers, I think). Since installing the new router, I have had problems with printing documents: to wit, I no ...
I have just plugged in my new Utility Warehouse hub to find they haven't updated my system. I removed and plugged my olf hub back in. I can't get it to work. Help I need to get work done.
Has anyone had any luck having their Eero debranded within the app? Whats the process for this to be done?
My wifi keeps going off.
Hello, I have received my new router but this presumes I have a fibre connection box and I do not. In fact there have been issues with bringing this into my listed building. it’s strange you should sell something to me that all records should show as...
I signed up for Total Home WiFi & TV hub over 2 months ago, expecting to receive a new router, WiFi booster and TV hub.In spite of numerous calls and chats, I have received nothing.What on earth is going on ?Can anyone help ?
Our full fibre broadband connection to 2 iPads and 2 iPhones is fully functioning. The problem we have is the connection to a PC which does not seem to be able to locate our wifi network. When searching for networks others (password locked) appear bu...
Is it possible to turn wifi off maybe midnight to 5am? TalkTalk Wi-Fi Hubversion SG4K100208
For a few weeks now I seem to lose wifi for a few minutes most days when using my laptop or phone. I have the Huawei Router HG635 and am wondering if it needs replacing as it is no longer supported. I have tried contacting the online support but can'...
I had no internet or phone for 2 days and all I get is bt fixing it now 2 days been told this it is ridiculous I got 8 months left with them but I will be leaving talk talk soon as and will not pay the remaining amount because they have broke their c...
Hi there, just had a call from BT on landline saying their techs had found my internet was public and not private so I need to change ip adress or hackers could access my internet etc even sent me an email from btcomms@info.bt.com is this a thing or ...
Hi been with TalkTalk what seems forever (15-20 years?) and this is my second replacement Fast router that was about 3 years ago and has been faultless since then until now.Over the past week I have monitored the router and randomly the WiFi drops ou...
Hope someone can give me some advice, I'm having problem with my Wi-Fi cameras being jammed, the noise is terrible, the reason is I'm having problems with our neighbours, they are gaining entry our house during the night, the reason I can't report it...
Hello, For about two months, the WiFi Hub 2 has been malfunctioning and it is impossible to turn the WiFi on. From the dashboard, the Network Settings can be accessed and used normally but when you try the Wireless Settings it takes about 30 seconds ...
Hi My router is from Shell and about 3-4 years old. The wifi signal is poor and we have just renewed our broadband package with Talk Talk. How do I order a replacement? We currently have an old Sky wifi booster to help but that is only on the 2.4Ghz ...
Recently got a new router and there seems to be this same problem happening again (disconnected when gaming)—— Can someone check to see if WiFi optimisation has been turned on please, had this problem a few times with gaming lag/connection loss and i...
Hi, Can I check if when I upgraded to Fibre 65 should I have been sent a new router as I'm still using the one I've had for many years and I think it is the reason I am having issues with my internet connectivity all the time. I've tried to log into ...
Every day this week our internet has gone down. I was wondering if I could get a new router like the one we currently have (Huawei router).We have tried those Sagemcom routers and they don't provide a strong enough signal to reach all of the rooms in...
Hello, My internet suddenly dropped and the router has been flashing orange for two hours. I have tried to reset, unplug, and tried the master socket test line but had no chance. Not sure but the router may be faulty as it does not turn white at all ...
I’ve had three different chats in the past 24 hours and none of the scripts that they are following have helped. Before I started talking to talktalk I could at least turn off my router, turn it back on and get my dropped internet connection back, bu...
Good afternoon, I have my WiFi ready to be launched for the 23rd however I would like to enquire to see if I can get earlier access, is there a fee I can pay or a goodwill gesture? we have the box delivered already so it’s already to be put in
Hello. I'm currently facing a problem 've got no WIFI calling on my Samsung Galaxy S22 5G. Its all turned on , on my Phone. However when I go to my dads I get WIFI Calling straight away. He's with BT Broadband. Please could someone address this and f...
Hi, Im changing provider due to talktalk always dropping/speeds not as promised. I am out the contract and in the process of changing providers, can I just cancel my direct debit or do I need to make them aware? Thankyou!
Hi, when I connect my lenovo thinkbook 14 gen 6 to the Internet after a few minutes all other devices lose connection. Originally when we first started using the new router my laptop showed a dns error, I tried rectifying this error many times by cha...
