Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I have had an old dsl 3782 router for many years and last year when I had to have an engineer out he said he would ask talktalk to replace it as it was way out of date but nothing happened.When I had a fault on my line last week I asked about a repla...
Hiplease help me resolve this, I am an old post office forwarded customer, i have an old post office modem router, which is loosing 5g WIFI constantly and the 2.4g is very weak i can barely get 1mbps when away from routerwhen connecting through ether...
Hi,I am also no longer able to connect to my Work VPN this week. I use the Global VPN client on a Windows laptop. I found that if I disconnect the TalkTalk router and instead connect my own router directly to the ONT I can then connect to my Work VPN...
I was in the middle of a chat regarding this problem. I cant find or get back to the chat.My internet bill is due in 2 days & I don't want to cancel the direct debt but i will have to if you cannot provide me with internet access or at the very least...
We’re not on Fibre. Over the last week or so the signal has been dropping and then coming back. I wonder if we need a new router?Have checked the service. It says there’s a reported issue but clicking on checking status connects to nothing!Also tried...
Can the automatic 2.4 GHz Wi-Fi Optimisation be remotely disabled for my active replacement Sagemcom TalkTalk Hub 2 (.4 HW)?It optimises itself overnight to a heavily congested channel, causing connectivity issues for my EV outside using Intelligent ...
I have an odd problem. My new Lenovo laptop crashes the Internet link (red light goes on router internet LED) shortly after connecting to WiFi.This same laptop works perfectly fine on other routers and also on my phone running as a mobile hotspot. It...
HelpWe booked and had confirmation of an visit to our house by an Openreach Technician today (29th August) between 1pm and 6pm to investigate a fault on our line. We waited in all afternoon and no one turned up. We have not had any communication as t...
Over the bank holiday weekend the connection dropped and reconnected cyclically every minute.There is now a permanent connection. I can use email and connect to websites, though speed is slow, but am unable to watch any streaming services because of ...
HelloSince moving from Shell the broadband is very poor, it is slow and intermittent. I have tried all the usual fixes of rooting and factory resetting the router, but it an old router. Is it possible to be supplied with a new router? ThanksMick
This issue has been ongoing for some time and I'm all out of avenues for a resolution. So if anyone can look at the info below and come to any solution that'd be much appreciated, as my current one is "wait for fibre". (satellite internet / cellular ...
Hi all, I have migrated from shell and after that, the hub keep disconnecting. I go though the "online chat" 7 times, but all the agents get no faults on their side. =========19/8/2024 9:30 amsibusisiwe20/8/2024 10:28 amZuqaqambe20/8/2024 11:34 am (c...
hello,my broadband drops of at various times in the day. The worst time being about 9.30am when I can be in a zoom meeting and have to restart or wait. Is there a reason why it drops out at about 9.30am? I haven’t monitored other times but it does ha...
Hi I am curious if anyone else has had issues since being migrated to talktalk from Shell. My service has been fine until about a month after the migration was completed. Since then my speeds have dropped from the guaranteed 25/6 mb to 12/2 mb/s. I a...
I've been having router problems for 2 days now. When I ask Alexa anything she is saying that she's having problems connecting to the Internet! I have a slow flashing amber light on the router. Last night I was without the Internet for 3/4 of an hour...
Hi. I have the following router: Router: HuaweiDevice Type: DG8041WHardware Version: I.1.01Software Version: v1.05t The wireless keeps intermittenly dropping(every couple days on average) for all devices at the same time. Sometimes it comes back afte...
Hi there, I have a TalkTalk Wi-Fi Hub running software v1.05t.The router is crashing multiple times a day and causing major issues for me and my family.I've tried everything I can think of to work around the issue but it still crashes.Please advise h...
Hello, I have a TalkTalk Wifi Hub running Version v1.05tWe are quite heavy Wifi users, and just recently it's crashing regularly.I've looked for a Firmware update but can't find one online, I've also tried using external TP-Link access points to see ...
My router’s wifi capability keeps failing requiring a full reset (pin in small hole)..if however I’m away from home, how can I reset my router remotely ?
Hello. I’m reaching out after speaking with Kieth on additional issues relating to WiFi issues in our property. We are still having shut down and restarting on with our broadband service.. despite having a replacement router. We have had a BT enginee...
Anyone know why my 10 day "stabilisation" period is currently on day 14 according to my account....my wifi has just dropped and trying to diagnose through my account still saying that im in my 10 day stabilisation...i had my router and wifi activated...
Been forced to Talk Talk following their purchase of Shell Broadband. Having been with them before I know how rubbish they are but only been here 3 days and surprised at how quickly they have proved how bad they are!! Broadband speed dropped on trans...
Hi, my router keeps flashing an orange light. I have turned it off for 20 minutes, turned it back on and still no connection. I have taken the broadband cable out and put it back in, still doesn't connect. I've used a new broadband cable and still do...
Hi Community, hope I can get some tips. It seems like the quality of my router is slowly degrading or something. (First up, unless I'm misremembering, we have had the router since Winter 2018, so maybe it is simply worn out, if that's a possibility?)...
One room in my house suffers from poor connectivity, what can I do to improve it?