Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
It mentions my service is fine online yet I'm having constant flashing amber light without connection to internet. Kept on holding for an agent but no answer so I had to stop working which created a big issue for me.
Hi. I have an intermittent problem where websites are sometimes slow to load or not loading at all. The wifi is still connected when this happens and the problem affects all devices.Please could you run a line check. Thanks.
Hi. I have been having an intermittent problem with my broadband where my router will experience periods of a few days when it will lose sync with the exchange very frequently. I have tried 2 different routers in the master test socket which hasn’t h...
HI thereIt seems the last couple of.month, my router has started having difficulties keepn i ternet up. I have a very good speed to the router by my internet at speed test is poor( good on router) .Need to restart router every 10-20 min to be able to...
My router will often disconnect for no reason, no knocks or nudges to it or anything it just cuts out, blinks orange for a while and eventually reconnects, but this is really annoying when trying to do pretty much anything for more than 20 minutes on...
Hi community This is my first post at the start of this month I had a power outage because of road works when power returned the ont came back on and so did router but light on the front just flashing red left for a couple of hours . Phoned TT and th...
For 3 days now my Internet keeps going off and on and off for 15 mins.I have switched off at wall for 2 mins and back on. Internet comes back on, 3 mins later it goes off.Getting very frustrated.
Hello there. Whenever I try to manually set channels on my Sagecom Router to avoid interference from neighbours, after a day or so, they switch back!This is completely unacceptable as the router always seems to find the most congested channels on bot...
I would like to request a new router please. Despite numerous re-boots all devices suffer from intermittent freezing and dropping-out. I cannot re-boot during the day as there are two people working from home.Thanks
the signal coming into my flat is constant at around 36-40 MBps. However, after a few hours the speed drops to less than 2 Mbps. Both hard-wired (Cat 5 cable) and WiFi connections are affected. Looking at other posts on the forum, I can see that this...
Broadband keeps going off - seems to be more often at weekends and evenings. I haven’t ever managed to get through to a real person on Live Chat
Hi allWe have been with Talk talk since 2019 and they asked us if we would like the new cable broadband. since we have had it installed which was April 2024 we have had nothing but trouble, I am disabled and housebound so I spend a lot of time on the...
Currently enduring daily issues with router (mostly late evenings/overnight) when connection is lost. On last two occasions the router is displaying solid white light and cannot be reset by pushing on/off switch - effectively frozen up. Only remedy i...
For quite some time now (degradation over several months) we have been experiancing issues with our router more and more. This has ranged from extremely poor connection even though being in the same room as the router, to outright loosing connection ...
My Talk Talk router has, for a while now, been fluctuating up and down on connection speed between around 2Mbps and 65Mbps when checked via wi-fi on my phone.When checked on my computer the speed is pretty constant most of the time at around 74/75 Mb...
Hi, I have Sky box with apps like Netflix. I've started to get glitching with the apps. Sky obviously just say it's talktalk. For info I've got the Sky box hardwired, so no wifi issues. Does anyone know how I can test this issue and prove it to be th...
I have had an old dsl 3782 router for many years and last year when I had to have an engineer out he said he would ask talktalk to replace it as it was way out of date but nothing happened.When I had a fault on my line last week I asked about a repla...
Hiplease help me resolve this, I am an old post office forwarded customer, i have an old post office modem router, which is loosing 5g WIFI constantly and the 2.4g is very weak i can barely get 1mbps when away from routerwhen connecting through ether...
Hi,I am also no longer able to connect to my Work VPN this week. I use the Global VPN client on a Windows laptop. I found that if I disconnect the TalkTalk router and instead connect my own router directly to the ONT I can then connect to my Work VPN...
I was in the middle of a chat regarding this problem. I cant find or get back to the chat.My internet bill is due in 2 days & I don't want to cancel the direct debt but i will have to if you cannot provide me with internet access or at the very least...
We’re not on Fibre. Over the last week or so the signal has been dropping and then coming back. I wonder if we need a new router?Have checked the service. It says there’s a reported issue but clicking on checking status connects to nothing!Also tried...
Can the automatic 2.4 GHz Wi-Fi Optimisation be remotely disabled for my active replacement Sagemcom TalkTalk Hub 2 (.4 HW)?It optimises itself overnight to a heavily congested channel, causing connectivity issues for my EV outside using Intelligent ...
I have an odd problem. My new Lenovo laptop crashes the Internet link (red light goes on router internet LED) shortly after connecting to WiFi.This same laptop works perfectly fine on other routers and also on my phone running as a mobile hotspot. It...
HelpWe booked and had confirmation of an visit to our house by an Openreach Technician today (29th August) between 1pm and 6pm to investigate a fault on our line. We waited in all afternoon and no one turned up. We have not had any communication as t...
Over the bank holiday weekend the connection dropped and reconnected cyclically every minute.There is now a permanent connection. I can use email and connect to websites, though speed is slow, but am unable to watch any streaming services because of ...