For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
For the last few weeks I have been encountering broadband issues. From the connection being intermittent to a complete loss. I have contacted support numerous times to no avail. I was told there was a manufacturing problem with the routers effecting ...
Hi, Could I have an update on the router issue you have text me about please. We've been experiencing issues for a week now. I spent over an hour on the phone to a tech person on Friday after work - not a great start to my weekend. Plus your txt serv...
I am experiencing ongoing Wi-Fi disconnections that require me to manually restart the router every time to restore the connection. Unfortunately, the issue persists despite support intervention.The Wi-Fi drops multiple times daily at irregular inter...
As with so many others, my internet is repeatedly dropping out since Saturday, white light on router remains on. Restarting or a hard reboot restores the connection but only for a period of time (can be 30 mins to a few hours), then it drops again. L...
I have spent 4 days and over 4 hours trying to get your online BOT to put me through to someone. Line tests and connectivity tests show problems yet I can’t get hold of anyone. Your phone lines shut at 5 so if you work you’re disadvantaged then onlin...
Our TalkTalk fast hub has been dropping internet connectivity at random and without warning since Saturday. Restarting the router brings it back for an hour or so but this is unsustainable when working remotely. I spent a few hours on a live chat tod...
So looking through this thread I seem to be having the same problem as everyone else, internet keeps dropping but white light on router is still solid and we have to restart to get internet back which only lasts an hour or more if lucky, have had thi...
For the last week, I have been losing internet connectivity 2 or 3 times a day.Every time, the router is still showing a white light, and wifi is still working within the house.Rebooting the router fixes the problem, but this is only temporary and no...
After a few years of solid connection - no problems I have began having issues with connection drop outs each day. Each time line check seems to find no problem but am losing connection on all devices. Fearing it may be a firmware issue as i've not c...
This has been going on since Friday. You have roughly a 2-3 hour wait on live chat, and they will tell you there arent any issues on your line. Then when you might be getting somewhere cut you off and you are right back where you started. This is not...
How can I get to speak to a real person about my daily need to restart my Router.All I get is the Robot that tests the line and Router but never finds the ongoing daily problem?I spoke with someone who said they were sending out a replacement router ...
For the past 3 days my internet keeps dropping. I have a games console connected with an Ethernet and the internet also drops on that. I have to restart my router a minimum of 20 times a day. I’m beyond frustrated. I’ve been trying to contact talk ta...
For a few days I have been contacting talktalk about my dropping wifi. I have told them about my modem internet light is always off even when I have wifi. They keep saying that is not at problem and the dropping signal will be fixed in a couple of ho...
since around the 10th of December we have been having this issue where the internet drops out completely for all the devices in the household the light on the router stays a solid white as if nothing is wrong. normally i would log in to the router pa...
Hello, seems like I’m not the only one having this issue. My internet keeps dropping off at random times and the only way to fix this is to restart the router. When the internet stops working the router still shows the white light as if it was workin...
Internet drops out every 30-45 mins. White light on router stays solid. It has been a problem only this week and not before. Really hard to get on with work etc. with it like this. Please can you advise.
I have been trying for 3 hours to get through to live chat but no luck at all tonight. For the past few days my Internet disconnects and I have to restart the router. The light however stays solid white so there's no indication that the Internet cuts...
I have been onto the online chat for 3 days now as our internet has been dropping out at least a dozen times a day, sometimes more since last Saturday. They got me to do a factory reset, have changed various things in the settings for the router and ...
Hi been with talktalk for many years. On fibre65 and never had a problem. Wednesday the connection dropped 4 times during the day which is a pain as work from home. Did it again today at 9.30 pm then 10pm. All WiFi is staying connected to the router ...
I have had a problem with WiFi since Friday. The box light flashes amber intermittently then goes back to white. I can't watch any TV plus my mobile on WiFi is terrible
Having a bot is no good if broadband cuts off how do I get help over the phone?
Hi Community ! Since Weds 04th December 2024 we noticed that the broadband / WIFI has been locking up and going offline and I have had to manually power off and on the router to get reconnected to the network. Can you please check that Wifi Optimisat...
Ive noticed in the last 2 or 3 weeks that when my router gets reset or loses power, it takes between 15 mins to several hours for it to reboot to a solid white light.Then my SSID names are reset to default.Had a couple of power cuts recently, the fir...
i woke up this morning to my router blinking orange , ive unpluggedeverything includin g from wall for half hour and no diffrence then i tryed to reset it and left it a hour and still blinking orange ive tested internet and it says ive got no issues ...
Hi all, when im using webmail, the new emails are coming in at the bottom of the inbox list of over 15000 emails. That is wrong, the read emails are in most recent at the top. There is no option to see unread emails only.