cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

so hard to contacr talktalk

i am having problems getting messages you are offline i have to go botom right and turn on wl-fi and re connect,i f i change to another programme it happens again you are offline and i have to click on wi-fi again to re connect the white light on my ...

guilli by First Timer
  • 196 Views
  • 2 replies
  • 0 like

Rubbish providers

Sick of this broadband service constantly going down, customer services are sarcastic bxxxhs put price up for a *@#][!![]'#[@#]!* service don't mind taking the money but can't provide a good service even correcting what I write to suit themselves

speed

My speed is down to 24 mb. I've had messages from Talktalk but no solution. How can I speak to an agent?

Replacement router request

Hello. I received an e-mail saying my Huawei HG633 router is out of maintenance and support with the manufacturer and you would be in touch about a replacement. But I have been getting dropouts for quite some time and I am constantly having to reboot...

SueR1234 by First Timer
  • 937 Views
  • 13 replies
  • 0 like

Weak wifi

Problems with Netflix and Amazon prime while watching films losing signal

Colin96 by First Timer
  • 236 Views
  • 2 replies
  • 0 like

Orange light

This Router is out of date it stop,s and my TV freesers every day on ordinary TV .I never had this problem watching before TV before Orange then red light coming on every day now .

Buster9 by First Timer
  • 213 Views
  • 2 replies
  • 0 like

Network unstable

On one Tv, the programme stopping and starting. On another tv get message "error code 21. The network is unstable". This has been going on for 1 days. Have done the usual switch offs and on. Now I'm asking for help. Thank you.

broadband

good morning. I have recently been in contact about the poor quality broadband service I am getting.good morning. I have recently been in contact about the poor quality broadband service I am getting.It was found that that the problem was external an...

Fibre 65 lagging, discconections, slowing down, throttling?

At my wits end here. Have the unsupported Huawei-DG8041W & experiencing a living nightmare. I have slow downs, throttling,dropped speed & connection, buffering, serious & obvious lag and lot more. This affects both the 2 Ethernet hardwired connection...

hibii by Conversation Starter
  • 4077 Views
  • 62 replies
  • 1 like

Advance settings

Hi im having trouble accessing advance settings I've searched 192.168.1.1 but it won't load at all.

Colinm9 by First Timer
  • 188 Views
  • 1 replies
  • 0 like

Huwei

I have to reset my router nearly every day,as my Wi-Fi drops and get a lot of buffering on my appliances

Issues with connections

Hi TalkTalk, I have experienced a. really slow connection 10 days ago, so i did a reset and rebooted router and tested the line, was fine after that. A few days again it did the same issue like really slow internet conenction, and there was two night...

Router has slowed down over time,is there a simple fix

Had my router for a while now and recently started to have issues such as slow speed,not connecting to TV ,buffering or just not connecting to streams that have always worked.It can be a nightmare watching,Netflix,Prime etc.My package gives me ample ...

SteveA4 by First Timer
  • 340 Views
  • 1 replies
  • 0 like

problems with a few apps

My talktalk wifi to my laptop works fine. For most cases, the apps on my phone work fine. There are 2 or three apps, however, that seem to buffer and take some considerable time to download. One example is BBC News. If I turn off the wifi to my phone...

dougaldo by Participant
  • 943 Views
  • 7 replies
  • 0 like

Broadband

We are having trouble with our broadband. Speeds are 10.2 in our area which is normal but we cannot even watch a movie on amazon prime now without it buffering every 2 to 3 seconds been like this for about 3 months now. Any help appreciated. Many tha...

Suet! by First Timer
  • 544 Views
  • 5 replies
  • 0 like

Broadband cuts out when phone rings

Broadband cuts out when land line rings engineer could not fix problem what do I have to do to get phone line took out and just have broadband and will it save us some money??? Any help 梁 please.

Peg123 by First Timer
  • 388 Views
  • 2 replies
  • 0 like

New Router

Hi there, i think i need a new router had the wires checked by open reach the other day and they seem ok, broadband drops out now and then when i feels like it, router green light goes red, router is old so needs replacing, otherwise have to look for...

Marina7 by First Timer
  • 521 Views
  • 3 replies
  • 0 like

poor download

we subscribe to a number of services .netflix etc and we can barely watch a anything as the talk talk sevice just keeps buffering and droping out and it takes us a lifetime to watch anything we are streaming. its a nightmare ,any suggestions. ?

tata54 by First Timer
  • 607 Views
  • 3 replies
  • 0 like

Failing broadband

For 3 days now my Internet keeps going off and on and off for 15 mins.I have switched off at wall for 2 mins and back on. Internet comes back on, 3 mins later it goes off.Getting very frustrated.

Failing Router, below guaranteed speeds

For quite some time now (degradation over several months) we have been experiancing issues with our router more and more. This has ranged from extremely poor connection even though being in the same room as the router, to outright loosing connection ...

Screenshot 2024-10-18 162546.png Screenshot 2024-10-18 162150.png Screenshot 2024-10-18 162701.png Screenshot 2024-10-18 162827.png

End to end speed test

Hi, I have Sky box with apps like Netflix. I've started to get glitching with the apps. Sky obviously just say it's talktalk. For info I've got the Sky box hardwired, so no wifi issues. Does anyone know how I can test this issue and prove it to be th...

New Router

Think my routers on its way out. Tends to drop connection more often and won't connect to my sky via wifi at all now. Is it possible to get a replacement

sheepmcg by Chatterbox
  • 1541 Views
  • 12 replies
  • 0 like