Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
My fibre 65 via copper wire over last week and half as been slower then my guaranteed speed, I started on 42 Mbps my guaranteed speed is 37 Mbps and now down 30 Mbps , I have followed the trouble shooting and nothing, I had a engineer out on the 7th ...
I have just renewed contract and upgraded from FullFibre500 to 900. Yet I am definitely not getting the speeds I should and every speedtest results in around 200Mbs download.When I try to get this sorted out via TalkTalk Customer Services I experienc...
Today I found my broadband download speed decreased to 12Mbps and upload speed to 5Mbps. It seems to be 65Mbps yesterday. Could you please help to fix it. Thanks!
I keep loosing connection intermittently.telephone has a crackling noise in the background suggesting a line issue although the TalkTalk line text says all okay.This has happened previously, on the last occasion Openreach had to pull another cable th...
For the past couple of months my connection speed is below what is expected (and guaranteed in my contract), each time I do a connection test it shows 29mbps download, when you look at the speed indicated in the router settings it is allays 30 mbps (...
Is there anybody here who can help me with customer service please.
I am contracted to May 2027 on Fibre 35. I have been experiencing slow broadband speed for nearly 6 weeks with download speeds ranging from zero to 15MBs with little or no upload. I have had a number of on line chats and telephone calls with Customer...
About 27 June I upgraded my Part-Fibre contract from Fibre 35 to Fibre 65. I am now only achieving a download speed of about 31Mb/s, compared to the guaranteed minimum of 45.4Mb/s This is a bit disappointing. I was regularly seeing 37Mb/s on Fibre 35...
I recently upgraded to fibre 150 from 65 and not really seeing any benefit. Via wifi on my main machine im getting same 10-20mb download i got before. So I wanted to confirm what im getting to the router. I have devolo clan around the house and tried...
I have been getting speeds of 3mbs. No fibre as yet. Now only getting 1.3 to 1.5mbs which is below my contractual speed. What has happend.
Happened about 3 weeks back but was fixed, problem was not on my property.It's happened again, 8:38 on 3/07 reported, had com saying somebody would be in touch, it's now neatly 1800hrs on the 4/07, had no other coms from talktalk. They are useless, n...
Why is my internet connection considerably slower without my VPN...I can't watch a YouTube video without it buffering every 2 mins...I have full fiber...150mbps....I need a fix...
Ever since a new housing estate opened opposite us we have been getting really slow internet speeds. We have asked about Fibre however we have been told that we cannot get it. Recently our internet speeds have been as low as 2mb, which means we canno...
I think there is a problem with my landline - dial tone is noisy - internet connection keeps dropping every few hours and the connection speed has dropped to 5.1Mbps down and 0.5Mbps up. This started a week ago. Who must I turn to for HELP?Ken
Hi, my internet speed is really slow, this is the 2nd time its dropped within a few months now
A bit long but bare with me, please.For circa 2yrs Sagem Wi-Fi hub has synced at 40/10 (Mbps down/up). Solid as a rock.April 11th, seems sluggish: sync. has dropped to 22.4/5 and will not budge. Reboots; swap cables, filters; use test socket, reset h...
Sick of this broadband service constantly going down, customer services are sarcastic bxxxhs put price up for a *@#][!![]'#[@#]!* service don't mind taking the money but can't provide a good service even correcting what I write to suit themselves
Is a member of TalkTalk staff able to whether or not the DLM is capping my downstream sync speed at 35Mbps?It seems to have been at a rather suspicious value of around 34.99 for a little while now with a SNR margin of 8dB.
The download speed shown at the router (TalkTalk) is 47 Mbps, Ipads and Android phones are showing speeds of around 43 Mbps, but my PC is now around 7 Mbps This only started several days ago, it was also in the 40 Mbps range, and nothing has changed ...
Talk Talk email me to say my router needs replacing, then here I am trying to find ANYTHING that might help me to do that!! I just want a new router. Sheesh. The speed here is similar to 1980!It is near impossible getting to talk to anyone with a hea...
HiI have rebooted my router and checked to see that the connections are ok. What are my next steps please? I'm on Broadband, and normally get 60-70Mbps. ThanksToneTone
Carnt contact team as blue button not working
My internet is being really slow or loses connection I’ve tried disconnecting and connecting it back and I’ve tried restarting it all but nothing working !
Hi .Does anyone have issues with the Sagemcom router and also the settings.My WiFi has been good for the last few years but I had been sent a router from Shell just before Talk talk took over.It was running OK then dropped the speed rapidly to snails...
Is there a firmware update for my router. Firmware InformationCurrect Firmware Version: v1.10tFirmware Date: Dec 14 2018-08:01:02