Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Been forced to Talk Talk following their purchase of Shell Broadband. Having been with them before I know how rubbish they are but only been here 3 days and surprised at how quickly they have proved how bad they are!! Broadband speed dropped on trans...
Hi, my router keeps flashing an orange light. I have turned it off for 20 minutes, turned it back on and still no connection. I have taken the broadband cable out and put it back in, still doesn't connect. I've used a new broadband cable and still do...
I am offered (letter) Fibre65, average speed 67mb/s.However, my speedtest shows 38mb/s.How is it possible to get to 67mb/s?????????????????
I am about to loose the plot.I can't get any support on live support and i hate dealing with people 1000's miles away in a call centre who just read scripts. I am a Shell customer when i dealt with them it was a UK call centre. Last time i had issues...
Hi I was very recently transferred from shell to talk talk . Since then my broadband speed ha been consistently 1-6 mbps !!!!. I have had numerous conversations with every department at talk talk with no joy. Despite the fact that my neighbour and my...
Hi, My wifi/internet keeps going down - really not sure what to do as have posted on the community a couple of times previously and it's always been fixed which I really appreciate however It's becoming a serious issue with WFH as I have to switch to...
Hi, For the last couple of months my sons gaming experience has got worse and worse to the point he can't play anything online anymore. From reading other user's posts, it appears to be due to 'Wifi Optimisation'. Please can someone from the support ...
Hi there, I was a Fibre 900 data only customer for my initial contract with TalkTalk and my contract was due to expire on the 16th of July. I called in today and renewed my contract for another 18 months, however after the phone call I've noticed my ...
My old talktalk Huawei router delivers slow speeds even when sat next to it. The speed to router is good. What can I do?
Hello, Had Gfast installed in February as no full fibre coming any time soon, and i am close to the cabinet so Gfast seemed worth it.On installation was getting around 300mbps down and 55mbps up.Ive noticed recently i never get above 160mbps down now...
Anyone else noticed a drop in Broadband speed since transferring from Shell?While with Shell, my Broadband speed for downloads was about 56mb/s and was stable without any disconnects. As soon as the transfer to TalkTalk took place, my speed dropped t...
Hi,I experienced slow BB speeds a few weeks back and went through the torture of a chat session. This resulted in a BTO engineer visiting and changing the Master Socket to the latest. All was well for a few days and the speeds returned to 30/4 from 1...
Hi everyone, I have been getting slow speeds for the past couple weeks. I am on 65Mbps contract but I have not been getting the guaranteed speeds. Sometimes when I do speedtest in the evenings I am getting 3Mbps and during the day its fixed at 25-30M...
Re: XXXXXX Hi, I am moving out of my current house of XXXXXX at the end of July. i want to close my account with you please, last time you charged me twice and I haven’t received the refund yet! My account is also in credit of £10. Regards, Mehdi Deh...
Hello,my WiFi keeps kicking me out, it needs a boost back to its original strength..!!
This support page refers to a wi-fi extender kit:TalkTalk - Service Status Do you still provide a kit, or do you recommend particular ones to help improve wi-fi connection when you're further away from the router?
Hi there, I'm struggling with my internet speed, it's currently 19mbps but it always sits between 16-19 which is not fast enough for my use! I tried calling two weeks ago and the staff member said that there was no better service that he could offer!...
Your on line checking system says that there is not an issue.I currently have no connection and having to use mobile. I have a very noisy phone line which is exactly the same problem I had a few weeks ago when you eventually sent out an Open Reach en...
I appear to be having major broadband speed problems. Although the problem started as dozens of line drop outs . I expect a handful of dropouts every day but when its in the dozens I take issue. So I decided to check connection health and speed - int...
Problem: very slow Downloads & Uploads and Facetime Video Calls have picture break up. Talk Talk Connection test run several times from three different iPads. Reports: Speed to Router 39Mbps = Good, Download & Upload typically 13 and 8 Mbps respectiv...
I have acquired a second hand Wi-Fi hub 2 - as my fibre 65 contract is not due to end yet and the speeds for upload are slow on my devices. Will this Wi-Fi hub 2 work with fibre 65 - my current package? thank you
Hi.This is not about me, but my Grandson is moving into a property, i do have the post code if required, and he is looking for Broadband only. I am with Talktalk as is my daughter. My daughter lives just around the corner, and as a speed of around 30...
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My tv is plugged in through an ethernet cable and won't load any of the apps, it says the internet isn't connected. I've checked the connection and it is saying it is connected. I restart the router 3 times a day and still nothing works. Having to us...
Trying to run speed test and keep getting "we're having technical problems try later"This has been going on for days.