For queries about your TalkTalk broadband service.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
My rather old home heating system requires a static IP address to access it remotely, until now I've been running DuckDNS on my PC to manage this but I've recently subscribed to SurfShark VPN and find that DuckDNS is picking up the SurfShark IP inste...
I'm doing some remote work for University and they have restricted access via a VPN. I have started the wireguard tunnel with the configuration used by many, so it should work fine. However, whilst I should be able to then ping the server, or ssh int...
hello, I was out of my broadband contract and phoned to sign up to a new contract (same plan as i had previously) and since then i am unable to access my company L2TP VPN and getting connection issues - what can i do about this, as i am unable to wor...
Over the last week, whenever I try to access Patreon's website none of the images or other media (like podcast audio files) load. However when I access using a VPN, I am able to access them. Has anyone else experienced this? Patreon support suggested...
Why is my internet connection considerably slower without my VPN...I can't watch a YouTube video without it buffering every 2 mins...I have full fiber...150mbps....I need a fix...
I’m a customer that was migrated from Shell and I’m using a fairly old Post Office branded Zyxel ADSL router. After having to perform a hard reset (pin in the back) on the router to diagnose a broadband connection problem I can no longer connect to m...
Hi woke up today, and cant connect to work VPN, have reached out to other users and they are not having problems. We use forticlient for connection, as a test i connected my computer to my mobilephone and used that as a hot spot, and connected fine, ...
Dear Experts, How can I accees the manual for the Sagemcom FAST 5464 router please? Many Thanks,Best RegardsClaudio
Hello, I use a VPN connection (with OpenVPN) provided by my University. Unfortunately, this get blocked by my TalkTalk router. I can connect but the speed is incredibly low. The same problem is not there when I use other WiFi networks. Can you help?
Hi,The Internet goes down fairly frequently and I usually have to reset the router. It also doesn't load pages once I'm connected to a VPN.How can I update my router firmware? It says it was last updated in 2018. Or is it that I need a new router? Cu...
HiI am trying to use a VPN, this was working to a few days ago and now it’s not. If I switch the VPN off I can continue as normal but VPN is required for some tasks. Please advise.Thanks
Hi, Been using VPN to log into work from home for 4 years fine. Today it's suddenly not working. I'm having to log in via Mobile Hotspot. All is fine when speaking to IT team. They have suggested an issue with TalkTalk???? Can you help?
Hi. My Work VPN does not work. I'm using the Built-In Windows 10 Client and have noticed others in the forums having the same issue. I've tried the following:1) Disabled "Scam Protection" 2) Change Firewall setting from "Medium" to "Low" Rebooted rou...
Hi. Almost overnight I stopped being able to connect to CISCO AnyConnect. I've spent a lot of time in in the help chat and it's still not working, which is impacting ability to work from home. I see some people have managed to have their firmware res...
HiI seem to be having the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. I am having to hotspot to able me to work. My company has told me it’s down to a firmware update sent out by TalkTalk a...
Been unable to connect for 3 weeks. I can connect when using mobile data, similarly when using TalkTalk wifi round another house I can connect fine. any help would be greatly appreciated as I currently can’t work from home!
Hello,I have the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. The IT department of the organisation I work for has excluded any other reasons for this issue and told me the problem has to do...
Hi I seem to be having the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. I am having to hotspot to able me to work. My company has told me it’s down to a firmware update sent out by TalkTalk ...
Hi I seem to be having the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. I am having to hotspot to able me to work. My company has told me it’s down to a firmware update sent out by TalkTalk ...
Hi, Similar to the other threads, i cannot connect to Cisco AnyConnect VPN due to the discussed firmware issues. Can i please have my firmware rolled back? Let me know if/what any details are needed. Thanks,Chris
The NordVPN NordLynx Protocol suddenly not working through my TalkTalk router. This would seem to be a router / broadband service issue as happens on all windows machines connected through the NordVPN client. Could there be some network change that h...
As others are experiencing in multiple posts in the past few weeks, I am also having the same issue with Cisco AnyConnect. My work laptop fails to connect via my home TalkTalk Router (FAST 5364-3.T8). My personal laptops, which don't use Cisco Anycon...
Hi, I'm looking for help. I can no longer work from home via Cisco Secure Client and looking at other posts it would appear to be a router issue. I've chatted with support who were unable to help and are sending a new router - tbh no email confirmati...
Hi just signed up to Nord - can someone please point me to how to set up my home BB eero ?
Over a week now the Cisco AnyConnect VPN hasn't been working for me (there haven't been any issues for the past 3 years, it just started over a week ago). IT Support at work advised to contact TalkTalk as there seem to be some issues from the provide...