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Broadband help

For queries about your TalkTalk broadband service.

Message 5 of 5

Over a week now the Cisco AnyConnect VPN hasn't been working for me (there haven't been any issues for the past 3 years, it just started over a week ago). IT Support at work advised to contact TalkTalk as there seem to be some issues from the provider side. Please advise on how to proceed, thank you.

4 REPLIES 4

Staff

Message 1 of 5

I'm so glad to hear this, thanks for letting me know 🙂

Debbie

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Message 2 of 5

I tried connecting again and now everything works fine. Thank you very much for your help!

Staff

Message 3 of 5

We've made a change to your router firmware, please can you retest?

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Staff

Message 4 of 5

Apologies for this.

I've asked our Devices Team to make a change to your router firmware and I will post back on this thread to confirm once this has been completed.

Thanks

Debbie

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