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Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Sagemcom router port forwarding rules not working

I am trying to set up port forwarding, and I get the "Operation could not complete, something wrong happened." I have restarted the router several times, but no luck. This used to work back in 2024 (when I have used the feature last time). TalkTalk W...

gab007 by Chatterbox
  • 770 Views
  • 14 replies
  • 0 like

Using 2 FAST 5364 routers on the same network

Hi. I have a second FAST 5364 router I would like to use in a cabin in my garden which has ethernet running in to it (from my other FAST 5364 router in the house). When I first connected the second router to it it would only show an orange light and,...

AdamC3 by Participant
  • 1977 Views
  • 19 replies
  • 0 like

Unable to access https://sex-matters.org

Hi, I'm getting reports from TalkTalk customers (I am one) that they can't access https://sex-matters.org/. Could others who have TalkTalk internet confirm this? I am the administrator for the website and it was accessible yesterday (and for the last...

Firmware Update Issues

...like several others have reported, update to SG4K100208 seems to be causing various issues eg can't get DNS to stick with OpenDNS, numerous site loading errors, some sites can no longer be reached. Can version be rolled back, thanks?

aolmum by Problem Solver
  • 1252 Views
  • 7 replies
  • 0 like

Specific website blocked access

Hi there. My clients talk talk router seems to have blocked their website. I can access the website from every other browser and the sites work when connecting to a hotspot. • The router has been unplugged for 45 mins. • Website tested on Brand new l...

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Issues with connections

Hi TalkTalk, I have experienced a. really slow connection 10 days ago, so i did a reset and rebooted router and tested the line, was fine after that. A few days again it did the same issue like really slow internet conenction, and there was two night...

Anonymous by Not applicable
  • 4198 Views
  • 22 replies
  • 0 like

(E:LOA) error World Of Tanks console EU server

Hi, I can't log in to World Of Tanks server. After weekly server maintenance I keep getting messagethat World Of Tanks server is not available and error code (E:LOA).I know from Dicsord that many players have same problem, all using TalkTalk as ISP. ...

AleksG76 by Chatterbox
  • 2500 Views
  • 13 replies
  • 1 like

Resolved! Router has mysteriously changed DNS servers

Hi, I use the OpenDNS Family Shield dns servers, configured in my TalkTalk Wi-Fi Hub, so as to filter out adult content as I have children in the house. This has worked well for the last 10 years or so. It has come to my attention today that the filt...

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bf1-1 by Problem Solver
  • 1347 Views
  • 3 replies
  • 1 like

Bug on Guest Network Wifi Hub 2

Hi, I have a Wifi Hub 2 with firmware SG4K100206 I understand there is a long standing bug in this release where the Guest Wifi Network clients are getting assigned DNS of 192.168.1.1 despite having addresses in 192.168.8.0/24 Apparently this has bee...

LognotWd by Chatterbox
  • 2191 Views
  • 15 replies
  • 0 like

Won’t connect to printer!!!

Hello, I run a small business from home so need this sorted asap ideally. I bought a new printer and it will not connect through DNS settings. I called Epson and they said it is a router problem, and my router settings need to be adjusted in order to...

No internet

I have no Internet connected, not sure how long it been like this. Was certainly working yesterday, any help in this matter would be appreciate

Simon632 by Popular Poster
  • 2698 Views
  • 13 replies
  • 0 like

strange name using my network

HiAm just looking through my "Network activity" and a strange name has in, lo.v.liveperson.net, is using it, what or who is that ?. Has per screen shot

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spike47 by Conversation Starter
  • 633 Views
  • 1 replies
  • 0 like

Are *.hashicorp.com sites blocked by TalkTalk

Hi, I'm trying to access https://www.hashicorp.com/ and https://developer.hashicorp.com/ and both sites seem to be blocked when I'm using TalkTalk broadband. When connected to my mobile hotspot both sites work. These sites are about software developm...

presence by Popular Poster
  • 779 Views
  • 1 replies
  • 0 like

Playstation upload speed

My phone says I'm getting the 18mbps upload connection, but my PS4 stays around 7/8mbps and that's hardwired with an ethernet cable. Help

Philly2 by First Timer
  • 788 Views
  • 1 replies
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Frequent drops/Internet randomly resetting itself

My internet as of recent has been randomly dropping as much as 6-7 times in a 15 minute span its getting unuseable at times its insanely frustrating and i need someone to check this out. here are some logs for this. Other times theres no issue and ce...

zephyrX1 by Team Player
  • 4438 Views
  • 16 replies
  • 0 like

Unable to resolve VPN

HiHave been able to resolve work VPN / Endpoint for the last 2 years.Since today its cannot reach with timeouts. Works with phone hotspot...Thanks..H

Online banking not working with TalkTalk's DNS servers on PC?

For the last six weeks I have had problems using my Santander online banking at https://retail.santander.co.uk/olb/app/logon/access/#/logon on my PC (Windows 10). I can get logged in which opens my online account at the balance screen but if I try to...

DrStrange by Conversation Starter
  • 2853 Views
  • 6 replies
  • 0 like