cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

(E:LOA) error World Of Tanks console EU server

Hi, I can't log in to World Of Tanks server. After weekly server maintenance I keep getting messagethat World Of Tanks server is not available and error code (E:LOA).I know from Dicsord that many players have same problem, all using TalkTalk as ISP. ...

AleksG76 by Sightseer
  • 617 Views
  • 13 replies
  • 1 like

Router has mysteriously changed DNS servers

Hi, I use the OpenDNS Family Shield dns servers, configured in my TalkTalk Wi-Fi Hub, so as to filter out adult content as I have children in the house. This has worked well for the last 10 years or so. It has come to my attention today that the filt...

Screenshot_20250205-225151_Chrome.jpg Screenshot_20250205-224905_Chrome.jpg Screenshot_20250205-231038_Chrome.jpg
bf1-1 by Whizz Kid
  • 203 Views
  • 1 replies
  • 0 like

Bug on Guest Network Wifi Hub 2

Hi, I have a Wifi Hub 2 with firmware SG4K100206 I understand there is a long standing bug in this release where the Guest Wifi Network clients are getting assigned DNS of 192.168.1.1 despite having addresses in 192.168.8.0/24 Apparently this has bee...

LognotWd by Chatterbox
  • 889 Views
  • 15 replies
  • 0 like

Won’t connect to printer!!!

Hello, I run a small business from home so need this sorted asap ideally. I bought a new printer and it will not connect through DNS settings. I called Epson and they said it is a router problem, and my router settings need to be adjusted in order to...

No internet

I have no Internet connected, not sure how long it been like this. Was certainly working yesterday, any help in this matter would be appreciate

Simon632 by Popular Poster
  • 1307 Views
  • 13 replies
  • 0 like

strange name using my network

HiAm just looking through my "Network activity" and a strange name has in, lo.v.liveperson.net, is using it, what or who is that ?. Has per screen shot

Untitled.png
spike47 by Conversation Starter
  • 317 Views
  • 1 replies
  • 0 like

Are *.hashicorp.com sites blocked by TalkTalk

Hi, I'm trying to access https://www.hashicorp.com/ and https://developer.hashicorp.com/ and both sites seem to be blocked when I'm using TalkTalk broadband. When connected to my mobile hotspot both sites work. These sites are about software developm...

presence by Popular Poster
  • 472 Views
  • 1 replies
  • 0 like

Playstation upload speed

My phone says I'm getting the 18mbps upload connection, but my PS4 stays around 7/8mbps and that's hardwired with an ethernet cable. Help

Philly2 by First Timer
  • 446 Views
  • 1 replies
  • 0 like

Frequent drops/Internet randomly resetting itself

My internet as of recent has been randomly dropping as much as 6-7 times in a 15 minute span its getting unuseable at times its insanely frustrating and i need someone to check this out. here are some logs for this. Other times theres no issue and ce...

zephyrX1 by Team Player
  • 2479 Views
  • 16 replies
  • 0 like

Unable to resolve VPN

HiHave been able to resolve work VPN / Endpoint for the last 2 years.Since today its cannot reach with timeouts. Works with phone hotspot...Thanks..H

Online banking not working with TalkTalk's DNS servers on PC?

For the last six weeks I have had problems using my Santander online banking at https://retail.santander.co.uk/olb/app/logon/access/#/logon on my PC (Windows 10). I can get logged in which opens my online account at the balance screen but if I try to...

DrStrange by Conversation Starter
  • 1741 Views
  • 6 replies
  • 0 like

Repeated DNS Failures

A couple of weeks ago had full fibre installed. After a bit of a rocky start most things are nice and fast however every so often certain sites just stop working; the worst by far is one i use for work. Works for a few minutes then drops. Had firmwar...

parkin13 by Team Player
  • 7594 Views
  • 47 replies
  • 0 like

Unable to access Cynergy Bank via the TalkTalk DNS server

I am unable to access the Cynergy Bank website (www.cynergybank.co.uk which has the IP address of 107.162.158.249) via my TalkTalk router. It appears your DNS server can't resolve the address. If I change the primary DNS server to 1.1.1.1 in my TalkT...

TalkTalk DNS error

I use TalkTalk's DNS servers for the HomeSafe features. I also use third party e-mail servers. I am having trouble with one of those mail servers - mail.kpryan.co.uk that is on IP address 89.187.85.120. If I ping mail.kpryan.co.uk using Google DNS se...

kevinr1 by Popular Poster
  • 2368 Views
  • 9 replies
  • 0 like

Issues with clearing cache

Hi there, I am working on a website and recently changed hosting space -- the old webhost cancelled just before I switched the nameservers yesterday, so I waited for DNS propagation to filter through... However, it is now showing the new site for eve...

talktalk hub black faulty

I can access the internet, but when I login into the router to configure my wifi setting etc, the router locks up.only option is to reboot. this router is from my contract from 36 months ago. can you send me a replacement.

DNS issue/ Request Firmware update?

Hi, I recently changed over to the new SG4K100136 router to fix previous issue with my old router with blocked internal ports. Thats all working fine now. On my network I have game servers deployed. Minecraft for my family and friends is the one that...

Splatt68 by Popular Poster
  • 2450 Views
  • 9 replies
  • 0 like