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Forum Posts

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Weak Security Warning on Apple IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Router firmware SG4K100136

I think my router was updated this morning to this firmware (looking at the logs) I experienced connection drops throughout the morning between 09:30 and 11:30. I have restarted the router and Powerline adapters that have been working well. Line spee...


Slow Fibre65 Broadband - Some things to consider

I recently moved from Fibre35 to Fibre65 but my Internet speed didn't improve, after much investigation I resolved the problem but what I found during the exercise might help some others resolve similar issues. Firstly this is what I have in my house...

Huawei PT200AV

We originally had a set of 3 of these booster plugs. We found that one of the original ones wouldnt link up but when we tried the third one this was ok. The second one has now failed thus meaning we can no longer access WI-FI on our desktop.As we can...

powerline adaptors not working

I have my tv and talktalk box connected to the internet via powerline adaptors which have stopped working/pairing. I have tried re-pairing and resetting several times in the same room but nothing seems to work - admittedly I have had them for quite a...

Christoph by Popular Poster
  • 7 replies
  • 0 like

Update Router & replacement SAGEMCOM AC-DC adapter

Hi, My power adapter for the WiFi router has become damaged and does not work, can a new adapter be sent to my home address? As I logged onto to request the above my service status has highlighted that my router needs updating with the error message ...

Network connectors problem

Hi, my power line adaptors are no longer working, so I am unable to use talk talk TV. Is there a way I can get a replacement please? Thank you

vikki4 by First Timer
  • 2 replies
  • 0 like

Powerline adapter stopped working

Hi there. One of my powerline adapters that was supplied with the tv box has suddenly stopped working, no lights at all! So I have no internet connection to my TV at all. I have tried all the things listed but it's still not working. If I listen clos...

Foxy123 by Whizz Kid
  • 6 replies
  • 0 like

TT box not working

Box reports it can't see broadband. I suspect one of the power line modems has failed. One shows power light and the network flashes. The other one does not show power or network lights. It does show a pairing light when the button is pressed however...

powerline adapters

Hi My powerline adapters are not working, and are showing red all the while. I have tried resetting and pairing them with no joy. I have been with talktalk for about 15 years How do i get replacements

Internal D-Link Connection

I have a Talk-Talk D link system taking the signal through the mains to the Box. It has been in for many years and is starting to fail intermittently. I would like to request a replacement pair but I cannot get anyone to make a request to as it does ...

p1PPy48 by Team Player
  • 9 replies
  • 0 like

TalkTalk Range extender

Hi, I’ve been experiencing low speed issues & I think I’ve now found the reason but would still like some suggestions as how to proceed further. Im on gigabit UFO & recently noticed a significant drop in performance. Did an online speed check & was o...

davetez by Popular Poster
  • 6 replies
  • 0 like

Power line extender no lights

Hi there are no lights now on my mums power line extender however it does come on when pressing the button so there is power to it. Tried the reset and no luck any ideas please?

Jean7890 by Chatterbox
  • 5 replies
  • 0 like

Power line adapter

Hi, one of my power line adapters has been broken is there any way talktalk will supply me with a new one?

wi fi extender

Whenever I use the wifi extender my computer disconnects and says it is an unrecognised network. I also can't get the powerline light to come on on the extender. I've got an old powerline adapter running the tv box so it seems to be paired with the n...

bigjake by First Timer
  • 2 replies
  • 0 like

Powerline adapter shows no lights

We use powerline adapters to connect the TV box to the Internet which has always worked well until now. The receiving adapter has stopped working. No lights are lit unless you hold the pair button in and the little house light comes on, it then goes ...

Network extender

Are network extenders out of stock? - this page is just blank. On a related note, any reviews on these vs 3rd party equipment? On the one hand I suppose if it's TalkTalk kit it should be easie...

Converting Sagemcom Fast 5364 into a Wireless AP

Hi TT sent me a spare router a while ago and I want to purpose it as a Wireless Access point to improve wireless in the garden. I've been through a number of pages but I'm going insane and around in circles. So... if any networking gurus can explain ...

naddew by Participant
  • 6 replies
  • 0 like


I have had packet loss issues for over a week now. Talk Talk just doing nothing to fix this. I have been sent out 2 different routers both of which has had ZERO difference. I have tried everything my end to ensure it is not a hardware issue. I have t...

megmog29 by Conversation Starter
  • 1 replies
  • 0 like

TalkTalk Powerline dropping connection

I have a pair of TalkTalk powerline adaptors to get an ethernet connection up to my PC upstairs, and occasionally they just lose connection. Connection usually comes back if I reset the adaptor next to the router. Have tried re pairing, but seems to ...

Broken Router

Hi there, my DSL 3782 D-Link router is faulty. No lights show up and there is no internet connection. I tested the power cord by using the same one I have for another (working) talk talk router and still my router won’t turn on. I contacted talk talk...


My box will not connect to the internet. The internet is working. I have tried all the troubleshooting suggestions but continue to get the error message YVM 104. One of my D Link connectors has no lights at all and is clearly no longer working. How c...

Muppet31 by Chatterbox
  • 1 replies
  • 0 like

Powerline adaptor DHP-300AV

One of my D-Link powerline adaptors has stopped working ie nothing lights up when I plug it into a live socket. Should I buy a new one on eBay or ask Talktalk for a replacement? How reliable are these adaptors?