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Broadband help

For queries about your TalkTalk broadband service.

D-Link broken

Rcl29
Newbie
Private Message TalkTalk

3 hours ago

Message 2 of 2

Hi folks, looking for some help. My D-Link has stopped working. The receiving unit is still operational but the base unit will not power on, meaning the receiving unit doesn’t work. 

I have tried the base unit in a few different plug sockets but it’s dead. How can I go about getting a replacement? 

Thanks in advance! 

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1 REPLY 1

ferguson
Community Star
Private Message TalkTalk

18 minutes ago

Message 1 of 2

I honestly don't know if TalkTalk provide powerline adapters any more. But if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online until Monday. 

 

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