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Broadband help

For queries about your TalkTalk broadband service.

No power

Leahmairussell2023
First Timer
Private Message TalkTalk

on ‎17-01-2025 05:48 PM

Message 3 of 3

Router was working fine, internet went off, checked router and has no power, tried different plugs tried resetting router tried every which way possible and still nothing 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎20-01-2025 08:17 AM

Message 1 of 3

Hi

 

Our colleagues have placed a router order for you over the weekend.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk

on ‎18-01-2025 11:51 AM

Message 2 of 3

Hi @Leahmairussell2023 the TT team will be back at work on Monday.

your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

 

 

I don't work here and all my opinions are my own.
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