For queries about your TalkTalk broadband service.
on 17-01-2025 09:08 PM
It's been about 3 weeks now I have had ongoing issues with the Internet originally it started with a line issue where I didn't have Internet for 4 days straight now my router light stays white but every few hours and can be very random times all devices like my smartphone say connected without Internet and I have to restart router and it works again till the issue happens again. I work from home and has been stressing me out as my work requires stable Internet connected. I've had an engineer come who put on a new 5c socket plate but didn't make much different I may need a new router to check if it's a router issue but I'm not sure.
on 20-01-2025 08:06 AM
Hi Saqib1066,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences