Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I keep loosing connection intermittently.telephone has a crackling noise in the background suggesting a line issue although the TalkTalk line text says all okay.This has happened previously, on the last occasion Openreach had to pull another cable th...
Just had a bill for £75 for an engineer visit for fixing my broad band didn't replace or fix anything he came out because a engineer came out a month ago left saying my broadband was fixed when it wasn't broadband not working for 3wks after visiting ...
New equipment due 26/8, engineer was booked for 27/8. Engineer turned up without notice 14/8. Email today says Fibre 65 broadband service is now live but account continues to say equipment due 26/8, engineer 27/8. So service is live but I have no rou...
Our broadband isn't working since Monday morning (24hours plus without service). TT status seems to be ok on the status page but chat agents unclear on whether the lack of connection is due to domestic router issues or ongoing works affecting Southwe...
In trying to sort out connection problems with router this evening, the chat staff referred to the router as a third party device. It's the router Virgin Media supplied 12 years ago when the account was setup and before VM transferred the contract to...
I have no Internet and am unable to log into my account to action anything as it says dye to technical issues you can't log in. Im in Cambridge is anyone else experiencing this and any advice on solving it would be great as I work from home and am un...
4 days without internet, having fun??? Po2 area
Hi all, trying to reconnect to my wifi after randomly being shut out on all devices an hour ago. It is now saying my password is wrong and I cannot get through to anyone on the TalkTalk telephone number. The lights on the router are absolutely fine b...
Hi everyone I have had no dial tone on my phone or Internet service for a week now. I work in the health service full time and can't run through all the tests each time I get connected to someone on the live chat. I cant use my laptop or ipad to do a...
Cityfibre are installing full fibre to us tomorrow. We are currently using antiquated corded phones, two of which are fed from a cable connected to the back of an Openreach Master Socket 5C and a third via a cable running up the wall cavity from the ...
The white light on my talk talk router is not working
So...back on 12 March I tried to upgrade from part fibre 35 to full fibre 65 and voip via chat. Was told it would all progress ok. Heard nothing. Tried a new chat on 16 April was told I had to upgrade to part fibre 65 first at £27 month and then I co...
The line has been tested by an engineer and I have carried out all the checks possible at home but the router is still flashing orange. The link in my account does not take me through to live chat. What is the next step.?
I have been trying to phone up to cancell my broadband and also I have been billed this month although I shouldn't have been. There should be a note on my account regarding my previous phonecall which I was either going to have my account paused or c...
It has been out if action since yesterday what is being done about it
My switchover is tomorrowhub should be here today but on royal mail tracker says it is not arriving until tomorrow pmengineer is coming tomorrow amdont need a drama so will it still happen need continuity of broadband
We have been charged 2 callout fees because the engineers couldn't park directly outside our house so just drove off. We called numerous times to say they needed to go down the road and notes would be left for them to see. Spoke backwards and forward...
Will TalkTalk technical support be open on Bank holiday Monday please?
Hi all, we're having some custom blinds fitted and need the junction box moving as it's on the window sill. The box connects our wifi and landline to the outside telegraph pole and literally needs the wire moving. Talk Talk have been clueless with th...
Hello,I had an engineer out in Feb following updating an old router and Wi-Fi still not connecting.The engineer stated that the lines around my house are very corroded, so he swapped mine to another one. No issues until Friday 11th April. No internet...
Himy broadband router started flashing orange today. It was fine at 9am and then just starting flashing orange and there was no internet connection. I spoke to Talk Talk for an hour and they reset etc and checked the line but it still doesn’t work.Fo...
I have had a horrible time with customer service in the past week. On Friday my internet stopped working with my router flashing orange. I tried troubleshooting and could not fix it in the morning so I tried contacting TalkTalk customer service via L...
Online chat function absolute waste of time, literally spend hours on it getting palmed off to someone new until the full circle moment happened and I was connected with th first guy again. Due to have full fibre installed as free upgrade 2 years ago...
I have been waiting for an Openreach install since December 30th. Every week I contact Talktalk, every week the same response, they are waiting for civil engineering works. Last Wednesday, totally unannounced, a crew of 3 turned up and asked if they ...
Hello and good afternoon and hope you all had a good weekend.My internet/landline phone has once again developed an issue last Wednesday and am still waiting on Openreach to carry out repairs. Are you able to offer any kind of updates? Please find en...
