Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I've had no internet for 2 weeks now. I have asked for a new router and an engineer to be called out to see me, but have been denied it because there is an outage with openreach in my area? I've had no updates or seen any openreach vans in my area to...
Router feel hot and slight odour can be smelt
Sorry, it is a bit long story to tell!Overnight urban foxes chewed off our internet cable outside and we couldn't use our phone nor internet. Obviously I couldn't communicate through this Community without internet. We are dumbphone users so talking ...
One of the leds on my Openreach modem has stopped working. It’s the internet one. Does the modem need replacing?
Can somebody please help. My mum's Internet hasn't been working for weeks. Whenever I call talktalk all they ask me to do is reset the router, then send me another one and blame the router saying it's faulty.Yesterday on live chat somebody said its b...
Hi I have talked to support multiple times to complain about the internet that keeps on dropping. They did send a engineer last Friday (20th Sep) to come have a look. He replace the phone socket and the internet speed increased but that did not fix t...
hi i would like to change the date my appointment is please
Logged a fault early hours of this morning, 22nd Sep. Log shows engineer visited exchange and fixed the issue in two minutes and that my case is solved. It's not, still not getting an internet connection, tried back up router as well with no luck.
Since moving to my new property, on the 1st of August, I was scheduled to have an installation on the 8th of August with BT Openreach. I was told at the end of the installation that it would be active before midnight - it wasn't.Since then, I have sc...
Mine and my neighbours broadband and phone line went out during the storms, nearly two weeks ago.I had a Outreach engineer come out, unexpectedly, so I was at work and could not talk to him, a day after I reported it.He managed to run a test from one...
I work for a large public sector company. Myself and other users who are with TalkTalk can’t get connected onto the VPN through the Cisco AnyConnect client. My issue started on Monday. It has nothing to do with the IT at our end and is definitely a c...
The light in the talk talk box is orange and no broadband. Tried resetting it and turning it off for a while
My internet first went down last week on Thursday. It came back up on the Friday morning. I hoped it was a temporary outage. That Thursday evening I spent two hours fruitlessly talking to an agent. My internet went down again this Monday morning and ...
Morning folks, We're currently on a Talktalk Full Fibre 900 contract, and are about to move to a new-build property with a pre-installed Openreach ONT box. I've spoken to the customer care team and made arrangements for our contract to be transferred...
This is just a warning to people considering signing up with these people and falling for the high speed sales patter they give you when they want your money. My contact with Sky was ending and they wanted too much. I found TalkTalk to be much cheape...
Hi I am curious if anyone else has had issues since being migrated to talktalk from Shell. My service has been fine until about a month after the migration was completed. Since then my speeds have dropped from the guaranteed 25/6 mb to 12/2 mb/s. I a...
I moved to a new home, called #TalkTalk customer support and they booked appointment for an engr to come on 16th of August to install my broadband. Meanwhile it will go live on the new house same day now #Openreach the engr sent a message that they d...
I've been having router problems for 2 days now. When I ask Alexa anything she is saying that she's having problems connecting to the Internet! I have a slow flashing amber light on the router. Last night I was without the Internet for 3/4 of an hour...
A fault has been found with my Broadband. I was told to book an engineer, via "my connection" page. I cannot find where or how to do it.
I've had slow speed for over two years and cannot get this resolved. All TT want to do is blame home wiring or connections and charge me £75 if this is the case.[I was previously a Shell BB customer and forced back to TT when the service was sold on]...
The problem is black boxI try to sort out my self but it doesn't work please I need engineer to see the problem thanks
The gardener next door was just cutting their hedge and she's cut my broadband line. What should I do?
Hello. I’m reaching out after speaking with Kieth on additional issues relating to WiFi issues in our property. We are still having shut down and restarting on with our broadband service.. despite having a replacement router. We have had a BT enginee...
I had TalkTalk broadband installed at the start of April, since the very beginning the wifi would always go off between midnight and 1am on a Sunday. I thought weird but whatever. The connection got progressively worse so I reported it 3 weeks ago. A...
I've tried all the troubleshooting steps but the router light continues to flash orange. I chatted to an agent for an hour earlier, they came to the conclusion I needed an engineer to visit. They told me their system was down and couldn't book one in...