Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
My internet connection dropped out completely on the 20th Feb. Reported to TalkTalk via chat (very hard to do with unreliable phone data). I have subsequently had three engineers out (two from Openreach and one from Talk Talk). My open case has been ...
Hi, can anyone advise me how to sort this out? We've had intermittent problems with our broadband at home. Several times an engineer has been sent round from Openreach, who's managed to sort out the cabling issues in the street. On one visit last mon...
Hi, I am due to start some renovation work and need to move the cabling and master socket from the top of an internal wall to the bottom. I can’t find a way to request this so have added a post here instead.Please can you let me know how to proceed? ...
I tried to switch but it didnt work out How do I stay with talk talk on a new package
I’ve been waiting since 10 October for installation and the date keeps getting put. Sick by Openreach. When talking to TalkTalk they just provide an update giving a new date. We’ve been told that we will get compensation but at this point we just wan...
Following coming to Talk Talk from Shell Energy I noticed a problem with my land line phone. I replaced the phone but sadly the problems persisted. I had live chat in early December 2024 and also numerous phone calls to Talk Talk, they tested the lin...
Have GFaST broadband 250 plan. Seem to be stuck in a support loop. about a year ago (maybe longer). noticed a speed drop (150mb plan actual 120mb, to 89mb actual) engineer came out and fixed by resetting the line. happens again, again the same engine...
Hi, As a last resort I am posting on here because I've tried online chat / phone calls and it's horrendous - I'm left pulling my hair out. December - I made a complaint - today I receive an e-mail telling me my complaint is closed because of no conta...
A telephone number which will enable me to talk to a human to cancel my account on health grounds. Have been on TALK for hours without success.
How do I report a physical line down (tree branch has pulled the line down) on my property to TalkTalk?All the help options send you in a perpetual loop of unhelpful standard info.
Hi,WiFi connection keeps dropping out. Raised a fault case, engineer called on 10 January and checked connections and found intermittent fault at the external junction box and said it needs monitoring and will make a report on the situation but now w...
Good Morning My Internet is not working we had this problem a couple of months ago and we had it checked out and it was an outside fault please can you send out an engineer to resolve this fault,Many thanks Karen Parratt
Booked openreach appt for tomor now router seems to be fine how do i camcel appt
Internet not working, main feeding cable from the post to the house broke because of the snow, we need an engineer to fix it ASAP
I just received my WifiHub for my Fibre 65 package and I've been living in this flat for a year now. I do have the landline socket in my house but of course, I don't need a landline provider/service until now, do the engieneers need to come in just t...
For the last few weeks I have been encountering broadband issues. From the connection being intermittent to a complete loss. I have contacted support numerous times to no avail. I was told there was a manufacturing problem with the routers effecting ...
I am experiencing ongoing Wi-Fi disconnections that require me to manually restart the router every time to restore the connection. Unfortunately, the issue persists despite support intervention.The Wi-Fi drops multiple times daily at irregular inter...
Hi, I'm building a self-build home next year in Suffolk and need some advice on getting the broadband cable from the overhead pole into my house. Can you let me know how I can contact a Talk Talk engineer so we can talk about it? Thanks
intermittent service over the weekend then nothing from 12pm yesterday when work being conducted outside my house. Reported fault at 3pm and can see a case has been opened but states an update will be available in 5 minutes but nothing. Have tried t...
Hello, I was due to have my fibre installation on Friday but the installer called and advised his previous job overran so he wouldn't make it but I have received some messages advising me that they actually arrived at 17.50 (they didn't). How do I go...
So looking through this thread I seem to be having the same problem as everyone else, internet keeps dropping but white light on router is still solid and we have to restart to get internet back which only lasts an hour or more if lucky, have had thi...
I need a reliable TT engineer to come to my property on Tues 17 Dec AFTER 3:45 pm or Wednesday 18 Dec BEFORE 2:45 pm or AFTER 3:45 pm to ensure I am getting the internet which I have been without for at least 3 weeks! when I did have it last, it was ...
Hello, seems like I’m not the only one having this issue. My internet keeps dropping off at random times and the only way to fix this is to restart the router. When the internet stops working the router still shows the white light as if it was workin...
My elderly parents have got issues with their phone & internet. The phone works if plugged directly in to the wall socket but not when the internet is connected via a splitter & D-link. We’ve bought a new splitter/D-link but that’s not helping. I nee...
I have no Internet since this morning showing a blinking red light that's all it dose I have rested the box but its doing the same red like pls help soon as asp thanks