Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi Have some building works soon and would like TT to arrange for Open Reach to move my Master Socket from its current location to new position - same room - different wall.I understand there will be a charge of approx £130 for this and that's fine.T...
So30 issues with broadband
Hello, I reported my wifi dropping out and an open reach engineer tested my line etc yesterday. He told me the cabling and line were fine and it looks like a problem with your router. He said he would report this with his job notes. I then received a...
Hi, I’m hoping there is someone at TalkTalk on here who can please help me. We had a TalkTalk engineer out yesterday to look at our broadband internet. He wasn’t able to fix the issue and said an Open Reach engineer needed to come out and that this a...
since wednesday I have been unable to access iplayer on my TV. I can access it on my laptop. However, I have rebooted the router twice and connected wifi on my TV only for it to revert immediately to unconnected.green lights on the router for interne...
for two days now I have been unable to access iplayer on my television and the router lights flash. I have re-booted the router twice and have switched wifi on my television many many times. Immediately i have gone to the television there is a statem...
Been a week now. Occasionally it works on a mob, never on laptop. Talk talk have reset router etc but has no effect. I want an engineer to visit and sort it.
Hi, I moved from Shell recently and have been sent a router to connect to talk talk, I'd never needed broadband when I was with Shell. I set it up yeserday and got the solid white light but was still not working correctly. I went through a chat sessi...
So far I have spent more than 6 hours in chat rooms and on the phone trying to get a complaint resolved. Is there anyone who actually cares
I was a Post Office broadband customer many years ago. They supplied me with a Zyxel AMG1302 wireless router that provided 2.4GHz wifi only - no 5GHz at all. Then, over the years, my service was taken over by Shell and now TalkTalk. I still have the ...
I have been offline now for 14 days. TT engineer has just been and confirmed my thoughts that this is a BT open reach issue. I cannot reply to my complaint handler now so please can you ask someone to call me now. Jodie was dealing with this and I wa...
My router isn’t working, no lights on signalling no power I have changed plugs to make sure it’s not them and it isn’t still not light on router.
For the last 6 months we have had an intermittent broadband service. your engineers have been but it is still intermittent. Something must be done now
Every time I try to test my line or speed I'm informed I can't because a case is already active. The case number is REP 14823491.
Openreach visited some 10 days ago & found a fault under the pavement. They were going to snd somebody to dig it up but nobody has appeared.It seems to me to be a very similar fault that we had last year. Can anybody contact Openreach to find out wha...
I've had no internet for 2 weeks now. I have asked for a new router and an engineer to be called out to see me, but have been denied it because there is an outage with openreach in my area? I've had no updates or seen any openreach vans in my area to...
Router feel hot and slight odour can be smelt
Sorry, it is a bit long story to tell!Overnight urban foxes chewed off our internet cable outside and we couldn't use our phone nor internet. Obviously I couldn't communicate through this Community without internet. We are dumbphone users so talking ...
One of the leds on my Openreach modem has stopped working. It’s the internet one. Does the modem need replacing?
Can somebody please help. My mum's Internet hasn't been working for weeks. Whenever I call talktalk all they ask me to do is reset the router, then send me another one and blame the router saying it's faulty.Yesterday on live chat somebody said its b...
Hi I have talked to support multiple times to complain about the internet that keeps on dropping. They did send a engineer last Friday (20th Sep) to come have a look. He replace the phone socket and the internet speed increased but that did not fix t...
hi i would like to change the date my appointment is please
Logged a fault early hours of this morning, 22nd Sep. Log shows engineer visited exchange and fixed the issue in two minutes and that my case is solved. It's not, still not getting an internet connection, tried back up router as well with no luck.
Since moving to my new property, on the 1st of August, I was scheduled to have an installation on the 8th of August with BT Openreach. I was told at the end of the installation that it would be active before midnight - it wasn't.Since then, I have sc...