Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I just received my WifiHub for my Fibre 65 package and I've been living in this flat for a year now. I do have the landline socket in my house but of course, I don't need a landline provider/service until now, do the engieneers need to come in just t...
For the last few weeks I have been encountering broadband issues. From the connection being intermittent to a complete loss. I have contacted support numerous times to no avail. I was told there was a manufacturing problem with the routers effecting ...
I am experiencing ongoing Wi-Fi disconnections that require me to manually restart the router every time to restore the connection. Unfortunately, the issue persists despite support intervention.The Wi-Fi drops multiple times daily at irregular inter...
Hi, I'm building a self-build home next year in Suffolk and need some advice on getting the broadband cable from the overhead pole into my house. Can you let me know how I can contact a Talk Talk engineer so we can talk about it? Thanks
intermittent service over the weekend then nothing from 12pm yesterday when work being conducted outside my house. Reported fault at 3pm and can see a case has been opened but states an update will be available in 5 minutes but nothing. Have tried t...
Hello, I was due to have my fibre installation on Friday but the installer called and advised his previous job overran so he wouldn't make it but I have received some messages advising me that they actually arrived at 17.50 (they didn't). How do I go...
So looking through this thread I seem to be having the same problem as everyone else, internet keeps dropping but white light on router is still solid and we have to restart to get internet back which only lasts an hour or more if lucky, have had thi...
I need a reliable TT engineer to come to my property on Tues 17 Dec AFTER 3:45 pm or Wednesday 18 Dec BEFORE 2:45 pm or AFTER 3:45 pm to ensure I am getting the internet which I have been without for at least 3 weeks! when I did have it last, it was ...
Hello, seems like I’m not the only one having this issue. My internet keeps dropping off at random times and the only way to fix this is to restart the router. When the internet stops working the router still shows the white light as if it was workin...
My elderly parents have got issues with their phone & internet. The phone works if plugged directly in to the wall socket but not when the internet is connected via a splitter & D-link. We’ve bought a new splitter/D-link but that’s not helping. I nee...
I have no Internet since this morning showing a blinking red light that's all it dose I have rested the box but its doing the same red like pls help soon as asp thanks
My old router keeps dropping, you need to send me a new one, you dont answer the phone , there is no live chat , help pages are blank , its a total joke
Matthew45 Account Number REMOVED Move my external box and ent internally Hi I'm hoping you can help me with this as I'm really struggling to get an answer etc. We have had building work done at our house and I need the external brown box on the w...
We spoke with your department on Monday 2nd December about the above problem. Ref.no 15039562. We were told that you were arranging an engineer to come and check things. We have not received any further information from yourselves about when an engin...
After spending over an hour reporting a fault an engineer was arranged to visit on 9th Dec24. This was eventually cancelled today after the link from the txt wasn't responding after several attempts and eventually the red cancel worked only to indica...
Hi when am I getting my Broadway set up
Hi everyone,I'm hoping someone here might be able to offer advice or guidance because I'm at my wit's end with this issue.For a while now, I've been experiencing severe jitter and packet loss at random intervals throughout the day, although it seems ...
It seems my password no longer works when trying to log in as admin on my router. We have had blazing speeds to start with when after years of problems, Openreach installed a new line. The router was great for a few days but started getting unreliabl...
I pay for 150mb down. was getting 120mb (so happy enough) down for around 18mnths contract renewed and my speeds dropped to around 70mb down. eventually had a openreach engineer come out who confirmed it was not a issue in the property and then reset...
Good morning.I am moving to the new address and I want to redirect my existing talk-talk contract to the new address.I couldn't do it on-line and my new Landlord says that my new internet provider will need to make an appointment with Openreach to c...
Hi Have some building works soon and would like TT to arrange for Open Reach to move my Master Socket from its current location to new position - same room - different wall.I understand there will be a charge of approx £130 for this and that's fine.T...
So30 issues with broadband
Hello, I reported my wifi dropping out and an open reach engineer tested my line etc yesterday. He told me the cabling and line were fine and it looks like a problem with your router. He said he would report this with his job notes. I then received a...
Hi, I’m hoping there is someone at TalkTalk on here who can please help me. We had a TalkTalk engineer out yesterday to look at our broadband internet. He wasn’t able to fix the issue and said an Open Reach engineer needed to come out and that this a...
since wednesday I have been unable to access iplayer on my TV. I can access it on my laptop. However, I have rebooted the router twice and connected wifi on my TV only for it to revert immediately to unconnected.green lights on the router for interne...