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For queries about your TalkTalk broadband service.

Move cable and master socket

Aeclegend1984
First Timer
Private Message TalkTalk
Message 3 of 3

Hi,

 

I am due to start some renovation work and need to move the cabling and master socket from the top of an internal wall to the bottom.

 

I can’t find a way to request this so have added a post here instead.


Please can you let me know how to proceed?

 

Many Thanks 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

This is classed as a Low Volume Request (LVR) which would be chargeable. Openreach engineers can also install and replace main phone sockets if requested. This is chargeable at £128.40. Please let us know if you'd like to go ahead with this.

 

Thanks

 

Michelle

 

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Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @Aeclegend1984  https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432  in the middle of this article is hidden the answer to your question, sadly it is not a "cheap" job.

I don't work here and all my opinions are my own.
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