Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I have spent 4 days and over 4 hours trying to get your online BOT to put me through to someone. Line tests and connectivity tests show problems yet I can’t get hold of anyone. Your phone lines shut at 5 so if you work you’re disadvantaged then onlin...
Hi all, when im using webmail, the new emails are coming in at the bottom of the inbox list of over 15000 emails. That is wrong, the read emails are in most recent at the top. There is no option to see unread emails only.
Hi everyone,I'm hoping someone here might be able to offer advice or guidance because I'm at my wit's end with this issue.For a while now, I've been experiencing severe jitter and packet loss at random intervals throughout the day, although it seems ...
Hello there. Whenever I try to manually set channels on my Sagecom Router to avoid interference from neighbours, after a day or so, they switch back!This is completely unacceptable as the router always seems to find the most congested channels on bot...
Been a week now. Occasionally it works on a mob, never on laptop. Talk talk have reset router etc but has no effect. I want an engineer to visit and sort it.
I am not able to connect work VPN using talktalk wifi router. Need this to resolve urgently. Please help
This issue has been ongoing for some time and I'm all out of avenues for a resolution. So if anyone can look at the info below and come to any solution that'd be much appreciated, as my current one is "wait for fibre". (satellite internet / cellular ...
Hi - do talktalk rate limit upload speeds?I've been on with support alot of the week who cannot help me because my speeds 'look fine' however when i try to upload to twitch, to work or to google drive i get less than 1mb - when i do a google speedtes...
Hello,my WiFi keeps kicking me out, it needs a boost back to its original strength..!!
============================================ I emailed this message to TALKTALK back in January this year but have had no response, and so I thought I would post it here and see if I get any response from the TALKTALK tech department… ===============...
Hi, my router keeps switching the 2.4Ghz to a bad channel. Please turn off the auto optimisation feature for me.
Is it possible to disable optimisation as my router keeps loosing connection on 2.4Mhz .I changed to channel 11 and it is stable with less congestion but the router keeps chanking it to channel 6 witch drops out thus loosing my Smart TV and printer t...
When I select a WiFi channel manually it reverts back to its previous channel after a few days.I have read that its called 'automatic channel optimisation' and I have no control over this feature. I like to use a app to determine which channels are t...
Hi,I'm in need of a new router, please. Our connection speed to the device is constantly low. I have had live chat twice to try to fix this but still its the same. Can anyone help me in getting this resolved as I'm now paying for a service that I'm n...
I have tried calling to cancel my subscription. I have spoken to 3 people, confirmed security 3 times just to then be placed on hold. Please can you just cancel the account opposed to making me jump through hoops to get me know where.
Internet does not work even tho it says it’s connected and functioning on speed and stability test. This is week 2 Speed Internet is not working AGAIN
After yet another test on my long standing problem with low broadband speed I contacted tech chat line who as always are very polite.William responded and went through a check. He suggested a new offer on a faster service. I explained that before a n...
I upgraded to G-Fast 150 broadband on July 16th 2023 - Openreach made all the necessary connections but found that the router was not broadcasting a signal. He spoke to TalkTalk who said they needed to activate the service. Well after four days witho...
Using Eero Mesh system Working fine for past 12 months but over the last few weeks the internet keeps dropping so the whole system goes down with no internet connection. Getting basically unusable internet now then as it constantly stops connectingPl...
Hi all,so it has become apparent this week that IF you run a TalkTalk speed test and it is lower than the minimum acceptable level; the test will just ‘fail’ rather than give you the actual mps number.really poor, leaves a bad taste. Anyone else expe...
When it comes to gaming my Internet connection is terrible. Mainly during peak times and improves about 1am when most people like to be asleep. The tech support on the online chat is a waste of time. No matter how many times you tell them you've trie...
When I signed up for the Fiber 250 package nearly 2 years ago I was told "You can look forward to an estimated download speed between 234.2Mbps and 322.5Mbps with a minimum guaranteed speed of 209.2Mbps."Today when I check my account the guaranteed m...
Wifi channel wont stay on manually selected channel.My neighbours wifi is on the same channels and is frequently causing issues with my wifi. A quick scan of local wifi shows 4 - 6 other wifi signals on exactly the same channels; however, when I manu...
I've been frustrated by periodic glitching on Teams calls, so went exploring. Using mtr (MyTraceRoute) to give an overview via repeated traceroutes, I can see that one host on the talktalk network (host-78-144-5-89.as13285.net) has consistently high ...
Hi there, Really need some proper help here as I have been let down by live chat 4 times now. First two times I called, I was told they were doing checks on my line and would be back in touch soon, I heard nothing back. 3rd time I was told FW was upd...