Hi TalkTalk,
I have experienced a. really slow connection 10 days ago, so i did a reset and rebooted router and tested the line, was fine after that. A few days again it did the same issue like really slow internet conenction, and there was two nights like after 12am could not connect to the itnernet as it was taking time to connect to internet, so i unplugged router for 20 mins, then connected it after and ran alot of tests via the BT Master socket connected to the laptop and tested speed, the second time i ran speed test via ethernet cable to laptaop or macbook, my download speed is good of 29Mbps and uplaod speed is still not reaching around 3.3 mbps but everytime i run speed test it just goes to 2.3 mbps upload but still acheiving 29mbps download speed. Today is the same issue, trying to stream on my ipad and phone but internet still taking its time. I spoke to TT via X Twitter but they have me to reset the router twice and they ran test on their end to help boost the speed. Today ist the same issue, the only thing i suspect is not the line itself but i think i tcan be a router failure which is not keeping up to so many. devices i use such as streaming youtube on my ipad, another tablet,, 2 phones, security camera apps, sometimes stream a lot of netflix, etc. I also feel that there maybe an issue with the line but TT x twitter says it had some issues with speed issues when tehy tested my line as well. Is it possible to be sent a replacement router and replace my old router as i think it is not keeping up with so many devices i connect to?
I also need help with my upload pseed is that i dont think am getting a very good upload speed of 3.4 mbps but everytime i have speed of 2.4 mbps sometimes its 28mbps. On BT openreach i should be getting around 4mbps but my house is far awar from the exchange and am still having slow issues with speed. Everytime i stream youtube via tablet when am near the router its still slow when connected wireless. So the only option i think would be to reset the line and then request a replacement router. As am getting tired of reseting the router few times in a week.
Also trying to request change onwership via filling in endless forms and sent off but no reply. Has anyone had any experience and success if filled in ownership form and sent to an email address talktalk provides? what email to send to rather then by mail saving me money on stamps at post office?
Also have just renewed my contract wiht tt and in my area has not gone full fibre yet and hate this old copper line we are still using.
Any help be appreciated.
Thanks
e y wong
