having received a letter re annual price increase it also informed that my router would no longer accept updates or security issues due to age . I chatted with talktalk - computor / 3 agents /2 departments - all asking to repeat myself over and over till I ended conversation advising pass details on to appropriate ombudsman etc etc .
My point was
surely Talk talk should replace my router if out of date as we have a contract ? If the current one no longer accepts updates , how do I know I am getting my contract honoured? Router
