Full Fibre Availability

[FloJo65]

Hi All,

Just wondering if others are having the same availability delays I'm experiencing in being able to re contract from Fibre 65 to full fibre (FTTP). FTTP has been available now for some weeks to my premises, and if I wanted I could jump ship to any number of ISPs now, including smaller obscure outfits (most I've never heard of). Some of these will even cover early contract exit penalties up to differing value limits (current contract ends Oct 26). However, nothing from TT and their live chat have no idea when. Been with TT from the start (through the good and bad) and currently happy with their service, which seems a bit of a lottery anyway regardless of which ISP you're with. The sceptic in me is starting to wonder if this has anything to do with the precarious financial position TT are in and the delays are linked to BTOR debt issues. EE cold called a few weeks ago offering their FTTP service, including buy out of my remaining TT contract with new digital line install FOC. After some discussion and decline the parting comment was along the lines of TT customers were going to end off becoming Utility Warehouse customers anyway before much longer (speculation or fact?). I've seen another similar post on here which reasoned the availability roll out from BTOR to the various ISPs is gradual but its starting to feel like TT are at the back of the queue (for a reason). Interested in comments and others experience before I get sick of waiting and decide to jump ship (faster FTTP available cheaper than paying now for Fibre 65).

[FloJo65]

Thanks for the replies @Gliwmaeden2 and @KeithFrench. Pretty much what I keep hearing so will sit tight and see how things pan out between now and Oct. Current service is fine (hope I dont regret that claim!), but just looking to reduce my cost whilst improving bandwidth and future proofing.

FloJo65

[Gliwmaeden2]

It's simply specific to your address and when Openreach  / Cityfibre or whoever makes arrangements with Talktalk  - you cannot be told this ahead of time, as TT cannot offer it ahead of availability. 

It's not a unique situation but other customers can't generalise as, again, availability is always specific to their own address. 

Much of the rest is pure speculation. 

[KeithFrench]

There is always a delay of some months or more between full fibre cables being laid in a road & them being available for TalkTalk to use. This is nothing to do with TalkTalk. If not available to TT, then they probably won't be available to other ISPs either. 

If you need to know anything specific, this will require TalkTalk to deal with your problem. There are no TalkTalk support staff on this forum anymore.

Please see my signature for TalkTalk contact methods.