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Community Update - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Full Fibre Availability

Hi All,Just wondering if others are having the same availability delays I'm experiencing in being able to re contract from Fibre 65 to full fibre (FTTP). FTTP has been available now for some weeks to my premises, and if I wanted I could jump ship to ...

FloJo65 by Chat Champion
  • 79 Views
  • 3 replies
  • 0 like

Full Fibre query

I have had full fibre broadband installed recently. I have connected the phone link from the Open Reach box to the back of the router as advised. I have received some calls on my landline but have been told by some callers that my landline is unavail...

PaulN3 by Visitor
  • 157 Views
  • 1 replies
  • 0 like

Unable to access my renewal options

My existing full fibre contract ends on the 14th June 2026. For the past few weeks I have been trying to access my renewal options. It gets to the stage of 'finalising a few things" but no further. This hardly encourages me to consider re-contracting...

16 calls from Talk Talk in 7 days

Starting last Thursday I have had 16 calls from Talk Talk Lapwing (Manchester). I am currently a customer and have a zero balance on my account. Why am I being harrassed by Talk Talk like this ? Have you actually considered that the customers you are...

LEAVING

WHEN CAN I LEAVE MY CONTRACT  28/05/2026 WITHOUT PAYING ANY PENALTIES

Talktalk closing my email account.

HiI just received an email hopefully by mistake advising that as I am no longer a Broadband customer my email service will be closed unless paid monthly. I have contacted an agent via the chat who said he will sort it but I am not convinced as infact...

norbo by Whizz Kid
  • 455 Views
  • 4 replies
  • 0 like

ebay being blocked

Hi, I have an issue with Ebay being blocked for me most of the time, occasionally it works for a few days and then its blocked again, I can only access it via a vpn, this is the error "Access DeniedYou don't have permission to access "http://www.ebay...

loxocemus by Conversation Starter
  • 6882 Views
  • 85 replies
  • 0 like

Fixed Price Plus (FPP)

Hi TT,Like a lot of customers on this blog, I have also been informed of a £4 pm increase in the cost of my FPP service. I am not a solicitor.I originally joined TT pre-2007.I recontracted for fttp in Dec 2022 with a minimum 18 month term. I offered ...

Community Update - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Free upgrade to Full Fibre with Digital Voice

Hey folks, thanks for looking. I appreciate this is probably the opposite problem that many users on here have. I've just received an email about a free upgrade to Full Fibre with Digital Voice. CityFibre did our apartment block recently, so I guess ...

Full Fibre available in my street but nothing from TalkTalk

Several weeks ago, on a snowy day, representatives from Openreach knocked on my door and said full fibre was going to be installed on my street soon and there may be some internet disruption.Today I checked availability via Uswitch and BT, EE, Vodafo...

GEG64 by Team Player
  • 576 Views
  • 5 replies
  • 0 like

account

I have been trying for days to get into my account to view my bill but the little wheel just goes round and round. Tried using different browsers but to no avail. Does anyone out there have a solution I can try please.

Swat44? by Popular Poster
  • 624 Views
  • 9 replies
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Missed calls

I am getting notification of missed calls on my land line but the phone does not ring. I turned off call blocker some time ago so I do not know why the calls are not getting through to me. I dont really want Talk Talk to decide who I shall speak to.

Swat44? by Popular Poster
  • 800 Views
  • 8 replies
  • 0 like

TT Fast Fibre switch on

Hi. About how long after Fast Fibre is rolled out in an area does Talktalk switch their service on? FF has been available for about a month and a half but only BT, Sky and Plusnet are avaliable to order (maybe some smaller ISPs too). Thanks

In contract upgrade to FTTP

I am currently in contract with TalkTalk and have a Fibre 35 (FTTC) service. I would like to upgrade to a Full Fibre service and Openreach have carried out the physical street work needed and I have had a couple of offers from other isp's so I know t...

Upgrade to Full Fibre

Before Christmas Openreach pulled fibre cables in our street, so we contacted Talktalk to see when we could get full fibre and were told it would take a few weeks for their system to upgrade.Mid January we got in touch again and were told to basicall...

No internet and Cant get onto my Account

I went on to chat yesterday to see if i could get any Better priced deals , Then all of sudden i get home from work and my internet is no longer working and i cant even get into my account on the website ,I then change my password , then go try to go...

Is Full Fibre upgrade compulsory

I have been told that I must upgrade from 65 to FF. I accept the principle of this but ...I am told that this will double my monthly fee and I must take out a two year contract.I am further told that should I not upgrade then I will lose my service b...

MBP&O by Popular Poster
  • 990 Views
  • 8 replies
  • 0 like