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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi, I received an email on Monday about free upgrade to Full Fibre. I asked some questions in another post but unfortunately ended up in hospital the day after and have only just been able to get back to sorting this out. At present we are unable to ...
Nice to read something positive in the forum for as change.(I wasn't sure where to post this so as i only read this thread i posted it here) Kraken is a kind of overall management platform, which uses machine learning and the cloud to help utilities ...
When do I get my amazon gift card I've been with you for over 10 years it's my 2nd time I've been in touch and it's not like I'll cancel my subscription once I've got it
We had an email from TT yesterday giving an appointment in just 13 days time (which I realise I can reschedule if I do decide to go ahead) for a 'free upgrade' from my fibre connection to full fibre with Digital Voice. As the standard info available ...
Could you please clarify the status of my full fibre connection? I have been waiting for approximately four months, but I have yet to receive full fibre service. I would like to know if the installation will take the full contract length.On a separat...
My contract ended on Jan 25th. Prior to this I had been looking at what was available and had had a letter giving me options. I had twice agreed to a new package of Full Fibre with VoIP. On Jan 29th I was told that this was going ahead and that I wou...
I have tried to register with the information provided but it wont allow it....After a chat with a person but it still isnt sorted .....so angry
We have a new TV talktalk box. Twice, while we have been watching a programme on one of the players, BBC and Channel 4, the screen has gone blank part way through the programme and we have had to start again to get back into the programme. We also ha...
Hi, I'm trying to set up external access to my Synology DS715, however when I use QuickConnect on the DSM the Sagemcom isn't listed so won't let me proceed, if I try to port forward from the router, this fails too, could someone help please?
I have ordered Ful fibre and digital voice as I have recently had a letter saying it will cost me £12 more if I stay on analogue. I gather that I will be getting a new router, please confirm. Will I also get an adaptor for the existing landline phone...
Hello, I signed up for Full Fibre 900 broadband on 4th September 2024 and was promised a £100 Amazon gift voucher within 120 days. It has now been 160 days and I still haven't received it. Can anyone help please?ThanksPete
Hi, I took out a full fibre plan on 10th November 2024. Since then I have had extremely limited communication from Talk Talk. Last week on Wednesday 5th February they sent a staff member round to finally get me connected. The staff member said he enc...
Dear All, I believed that I might have cracked the previous problems, with the help of the Community, NOT the agent from TT who, it appears, has forgotten to contact me. Not to worry, she didn't seem to understand my problem anyway.At the moment I ha...
Just had FTTP installedwho is responsible for removing redundant openreach kit ie. modem, master socket and cable
Hi All Logged into my account to see what deals were available to renew my fibre 150 plus TV to discover it is fibre only. Been with talktalk for a very long time but I use sky sports a lot. I read a post that I could continue to get sky sports via t...
The 1" high black horizontal band at the top of each page, with the TalkTalk links, has gone into a special mode again. It displays 1" below the top, splitting pages into two.Can this be fixed please? Bill
I had full fibre 500 installed on 24th of January 2025 , Fibre working fine but my online account is stuck saying that I’ve missed my engineer visit ?wich I didn’t as they turned up and installed on the day we arranged ? Also my phone number hasn’t b...
I returned a Eero 6 router on the 24th of January using the Tracked 48 label provided originally, but the parcel is still showing as passing through various Royal Mail centres. Is there following address still correct? Taken from return label used.Ta...
I have been asked to get in touch with one of your team as the problem that I still have is still with me. My account is still reading that I'm on Fibra 35. and the speed is 45Mbps download 29 Mbps upload. I had the full fibra fitted with Open Reach ...
Been getting mails about my free upgrade to Full Fibre, and had one saying i'm getting a new router - why can i not just use the one i've got, the grey /\ shaped one?
Hi folks, I have an internet outage at home. I’ve not been having any success using chat or phone, so hoping you may be able to assist. On the 11th of December I went on holiday, and turned off sockets at home. This included my router and the white b...
Can anyone assist? I asked the TT online agent if i really needed Super Safe Boost if I had the full Fibre 900 install with EERO router/software etc and he said no. I asked to cancel and this was done and i have now been hit by an avalanche of e-mail...
Hello, I have an on-going issue with no internet at home, which has been ongoing for more than six weeks. I have been unable to resolve it via phone calls or online chat, so am having to resort to writing a letter in order to close my account. Please...
I've been a customer with talktalk for a few years but i'm stuck on 60mb broadband because i live in flats and ever year i always ask them when they'll get round to upgrading us all to full fibre.Never get a proper explanation why not,just some vague...
I have a problem when I sign on to my account and use TalkTalk Chat. When I post a message on TalkTalk Chat it displays a different name to my name. My daughter in law borrowed my laptop to contact TalkTalk about an upgrade as her computer was faulty...