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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I am getting notification of missed calls on my land line but the phone does not ring. I turned off call blocker some time ago so I do not know why the calls are not getting through to me. I dont really want Talk Talk to decide who I shall speak to.
Hi. About how long after Fast Fibre is rolled out in an area does Talktalk switch their service on? FF has been available for about a month and a half but only BT, Sky and Plusnet are avaliable to order (maybe some smaller ISPs too). Thanks
Hi, I'm posting on behalf of my elderly mother who has Full Fibre and Voicemail plus on her landline. She has noticed that for the past few weeks she no longer has an intermittent dial tone to notify receipt of a new voicemail. She's not sure when th...
I am currently in contract with TalkTalk and have a Fibre 35 (FTTC) service. I would like to upgrade to a Full Fibre service and Openreach have carried out the physical street work needed and I have had a couple of offers from other isp's so I know t...
Before Christmas Openreach pulled fibre cables in our street, so we contacted Talktalk to see when we could get full fibre and were told it would take a few weeks for their system to upgrade.Mid January we got in touch again and were told to basicall...
Cannot proceed with full-fibre, as CORRESPONDENCE email address on account is wrong, an old Wanadoo one, TalkTalk passed on to I.T.Current email is a Talktalk one.Seems to be no way of changing it?
I went on to chat yesterday to see if i could get any Better priced deals , Then all of sudden i get home from work and my internet is no longer working and i cant even get into my account on the website ,I then change my password , then go try to go...
I have been told that I must upgrade from 65 to FF. I accept the principle of this but ...I am told that this will double my monthly fee and I must take out a two year contract.I am further told that should I not upgrade then I will lose my service b...
looking to get my own router as the talkatlk router is awfull , how would i get VOIP working ?? Thanks
So full-fibre is now available in my location, and EE are desperate for me to move over to them, and are offering money to switch out of contract. At the moment, there is no upgrade path on the TalkTalk account page, so I'm stuck on FTTC. I did conta...
After I gave my 30 day notice on December 29th 2025, my leaving date should be 28th January 2026. For past few weeks I have rang in, live messaged and still the best offer is £53@month for 900mb bb, unlimited void calls and international max. Competi...
Since converting to Full Fibre with Digital Voice, I can still receive Voicemails (on my former landline number). However there is no Notification Tone to warn me of unanswered Voicemails like there was on the analogue service. (The analogue service ...
Do you want the Grandstream HT801 sent back??? Ported number to 3rd party and will be using dedicated VOIP phone. Though I did finally get the phone working it has meant using the DMZ which is frankly REALLY NOT advisable as totally open out there on...
If I change from 65 fibre to 150 full fibre, will I be transferred to Utilities Warehouse?Also, will I loose access to my @Tiscali emails if it does so?
I am looking for a deal as an existing customer.So, I go to the highlighted 'Deals for existing customers', at,https://www.talktalk.co.uk/broadband/deals-existing-customer There is the usual choice, New customer/Existing customer.So, I leave it selec...
I am now out of contract with my Fibre 65 package. Been looking at 150 full fibre, am I correct in assuming that I cannot keep my landline number? I thought you could keep it on full fibre if you wanted to?Thanks
I am not sure if I am on the right message board, but Cityfix bothering me once again. (had same issue last year) Received email saying urgent confirmation - they are installing Full fibre on the 15th January. Firstly - I have a contract for fibre 35...
hi all ordered an upgrade through online chat on 12/12/25 to FF500 voip received an email outlining the order service to start 15//12/25 then another then received another email service to start 18/12/25 then received 2 emails service to start 22/12/...
Hi since the last week or so, I am unable to go onto reddit. I have tried chrome, and brave, but I cannot access either so it's not a cookies related issue. I can access the APP fine on my phone however that's an app.as per usual, i've tried to check...
An update to the thread 'My Account' not showing connected devices after switchover to WiFi Hub 3' https://community.talktalk.co.uk/t5/Full-Fibre/My-Account-not-showing-connected-devices-after-switchover-to/m-p/3139077#M42207 I'm pleased to report th...
Talk Talk sent me an email saying it was time to renew my fibre broadband. The email mentioned some nice low prices, but then I clicked the link I was given higher prices. Before long I realised that each time I clicked one of their links, it offers ...
Is anyone else experiencing there broadband service being down????
In the article, 'How to use HomeSafe', at https://help-centre.talktalk.co.uk/Broadband/Security/How_to_use_HomeSafe ,in the section, 'Scam Protection' --> 'How do I turn Scam Protection Off?',incorrect instructions are given. It says, to turn Scam Pr...
We have been cabled out by City Fibre, and I can order Full Fibre if I were a new customer, but I am unable to upgrade from my current Fibre 65 and retain my e-mail accounts (tiscali). Surely the email platform is independent from the fibre provider ...
Hi,I needed to contact TalkTalk today to discuss my contract. I tried using my desktop windows machine using Chrome, and Edge as my browsers, but I couldn't find a link to connect to webchat on my logged in user dashboard or any of the support pages....