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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

No internet and Cant get onto my Account

I went on to chat yesterday to see if i could get any Better priced deals , Then all of sudden i get home from work and my internet is no longer working and i cant even get into my account on the website ,I then change my password , then go try to go...

Is Full Fibre upgrade compulsory

I have been told that I must upgrade from 65 to FF. I accept the principle of this but ...I am told that this will double my monthly fee and I must take out a two year contract.I am further told that should I not upgrade then I will lose my service b...

MBP&O by Popular Poster
  • 279 Views
  • 8 replies
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Upgrading to Full Fibre?

So full-fibre is now available in my location, and EE are desperate for me to move over to them, and are offering money to switch out of contract. At the moment, there is no upgrade path on the TalkTalk account page, so I'm stuck on FTTC. I did conta...

seajays by Conversation Starter
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  • 3 replies
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talktalk renewal

After I gave my 30 day notice on December 29th 2025, my leaving date should be 28th January 2026. For past few weeks I have rang in, live messaged and still the best offer is £53@month for 900mb bb, unlimited void calls and international max. Competi...

No Voicemail notification on Digital Voice

Since converting to Full Fibre with Digital Voice, I can still receive Voicemails (on my former landline number). However there is no Notification Tone to warn me of unanswered Voicemails like there was on the analogue service. (The analogue service ...

Returns

Do you want the Grandstream HT801 sent back??? Ported number to 3rd party and will be using dedicated VOIP phone. Though I did finally get the phone working it has meant using the DMZ which is frankly REALLY NOT advisable as totally open out there on...

150 Full Fibre

If I change from 65 fibre to 150 full fibre, will I be transferred to Utilities Warehouse?Also, will I loose access to my @Tiscali emails if it does so?

Deals for existing customers??

I am looking for a deal as an existing customer.So, I go to the highlighted 'Deals for existing customers', at,https://www.talktalk.co.uk/broadband/deals-existing-customer There is the usual choice, New customer/Existing customer.So, I leave it selec...

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Billx by Philosopher
  • 265 Views
  • 2 replies
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Home phone number

I am now out of contract with my Fibre 65 package. Been looking at 150 full fibre, am I correct in assuming that I cannot keep my landline number? I thought you could keep it on full fibre if you wanted to?Thanks

upgrade to fullfibre 500 from fullfibre 150

hi all ordered an upgrade through online chat on 12/12/25 to FF500 voip received an email outlining the order service to start 15//12/25 then another then received another email service to start 18/12/25 then received 2 emails service to start 22/12/...

Renewal time

Talk Talk sent me an email saying it was time to renew my fibre broadband. The email mentioned some nice low prices, but then I clicked the link I was given higher prices. Before long I realised that each time I clicked one of their links, it offers ...

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Some errors in the Help Articles

In the article, 'How to use HomeSafe', at https://help-centre.talktalk.co.uk/Broadband/Security/How_to_use_HomeSafe ,in the section, 'Scam Protection' --> 'How do I turn Scam Protection Off?',incorrect instructions are given. It says, to turn Scam Pr...

Billx by Philosopher
  • 446 Views
  • 3 replies
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Going Full Fibre

We have been cabled out by City Fibre, and I can order Full Fibre if I were a new customer, but I am unable to upgrade from my current Fibre 65 and retain my e-mail accounts (tiscali). Surely the email platform is independent from the fibre provider ...

Isendel by Chat Champion
  • 382 Views
  • 3 replies
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Problems with webchat

Hi,I needed to contact TalkTalk today to discuss my contract. I tried using my desktop windows machine using Chrome, and Edge as my browsers, but I couldn't find a link to connect to webchat on my logged in user dashboard or any of the support pages....

Jonick by Team Player
  • 424 Views
  • 4 replies
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Full Fibre pallaver!

I was forced to join full fibre as my telephone exchange is being terminated... the first engineer sent out was an overground one only (one of the other companies) and did the inside install but that was it... He tried to drill a straight hole and ca...

CONTRACT COMING TO AN END

Hi all i just want to ask a few questions relating to my conntract coming to an end. so my contract is up for renewal on the 8th of december and wondered if its normal that the upgrades and offers page is blank ? do i have to make contact with sales ...

Is this the worst company in the uk?

Just wondering if i have been alone in my shocking, terrible treatment since I joined in February? From the start, they lied about a quick sign up, took 4 months to get connected. Then another 2 months because it didnt work. Then I asked for my old c...