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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

How to permenantly delete 5.71 etc "error messages.

Hi, Yes I know TalkTalk has changed its policy about reporting phishing emails, but it's made it so awkward now to help it try to stop these emails, that I have given up in frustration and tried to use the easier old way.I simply forwarded the suspec...

Full Fibre with Digital Voice

Currently have Full fibre with copper wire for my phones. If I switch to Digital Voice, how do I connect my phones. My Talktalk router does not have a phone socket.

ArrowOne by Conversation Starter
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  • 1 replies
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Phantom Missed Calls since Full Fibre

Since switching to full fibre earlier this week, my phone shows a missed call every 30 mins at 7mins past and 37 mins past the hour. Another post said start a new thread for it to be looked at. So here it is, can you help?

Leaving talktalk

Telephone lines all busy, I'm sitting on the phone all day for them to tell me, they can price match sky fiber 500 at £31 per month. I also see I can place an order with sky and they will notify talktalk in change of provider. Do I really need to cal...

Pritesh2 by Chatterbox
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  • 1 replies
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Copper land line

I have been trying for hours to contact Talktalk to disuss my choice of options. As asked I rang 03451720034,. This then tells me to use the chatline However I have tried in vain fo find this chatline. any suggestions would be appreciated

Return old router after Full Fibre upgrade.

Hi,I'm posting on behalf of my 86-year-old mother. She has just been upgraded to Full Fibre (she only uses Netflix and occasional e-mails) by Cityfibre. When they performed the upgrade they took the old router away with them but my mother has now rec...

mgzsman1 by Chatterbox
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No internet

I should have had a call today from your managment between 10 and 12 I have not received it ? I have intermittent internet white light on green lights on Ont box but no internet this I reported 8 days ago what is going on ?

Eero pro 6

Well try as I might, I just could not get used to the limitations with these routers. Yes, I know they are designed for basic easy set but they do lack features that you need. Never understood why they setup on 192.168.4.* for a start. Had to reset t...

Broadband fault

The only way to resolve issues with talk talk is to leave and find a new internet provider We have had a fault for 2 months, have spent hours and hours on chat txt and phone help and the problem remains

Resolved! Refer a friend.

When you refer a friend does this have to be a new customer to TT or does getting someone to move to FTTP from an old package or FTTC count? I ask as in the advert it says "Joined" TalkTalk - Once your friend has joined TalkTalk, paid their first bil...

Damaged cables

Fibre cables damaged in recent storm. Openreach told me to contact TalkTalk to order new connection from openreach. Fault diagnosed on my account but cannot get to speak to anyone. Just going round in circles.

Refer a friend link not working

Hi, I'm trying to refer a friend via my account, when I click on the link, the page displays but constantly refreshes, I've tried using Edge, Firefox and Google Chrome but still get the same results, also I've tried clearing my cookies.

Whatever happened to feedback?

I reported a fault. After wasting hours talking to numerous ‘Agents’ I was finally told that an Openreach engineer would visit yesterday and would contact me first. Did they come? Who knows!! No contact. No follow up. No feedback. More chats with the...

andrew57 by Team Player
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Resolved! Returning router

I have to return my router due to contract cancellation. Today I received the bag and label for the return but along with it was a white box. At the time I assumed the box was to put the router in to protect it from the Royal Mail during its return t...

0SDN0 by Repeat Guest
  • 675 Views
  • 13 replies
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FTTP Plug Sockets.

I had FTTP installer recently at the only point where its close to the required twin power socket this presented a problem as i already use one of the sockets i searched several sites where this issue was discussed and found you do not have to have t...

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Moved to TalkTalk from Shell

Hello, Earlier this year I was a Shell broadband customer and was then moved over to TalkTalk. I recently tried to log in to my TalkTalk account using the email address that my bills are sent to. All I can see are previous deactivated services I’ve h...

Lizzy15 by Visitor
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  • 3 replies
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Best way to be able to use a lot of devices.

HiNot knowledgeable on technology so excuse my basic explanation. I have fibre 150 VoIP the eero didn't work though so I was sent a normal router which means I can't do a lot of things like speed test or look at faults etc.I would like to connect som...

Susan5050 by Conversation Starter
  • 876 Views
  • 23 replies
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phantom messages

I had line changed to fibre September 2023. Had phantom messages every 30 minutes day and night. Three weeks ago I had a fault with my caller display showing "incoming call " but not identifying the caller. This was fixed, but I am now getting these ...

AliMT by Team Player
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My new hub has not arrived

I am due to have Open Reach install full fibre to my flat on the morning of Tuesday, 10th December 2024, but as yet have not received the new hub from you.

National Lottery web site access

Advised that my ISP has not registered my IP address to enable access. I see a few others have this issue and despite contacting support they are in denial that the issue is TalkTalks 路‍♂️路‍♂️Web issue explained

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Djabz by First Timer
  • 332 Views
  • 6 replies
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renew contract

Since 4/11/2024 I have been trying to renew my full fibre contract with TT, several times the order has been requested and the relevant paper has been sent to me. A couple of days later I checked my account to find there was no order pending, I have ...

Sbuxt by First Timer
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  • 1 replies
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OCE 150 Upgrade Date Check Please

Short version --Could an OCE look into if my date is the 10th December please.Long full version.On the 19th Nov I was given a date of 10th December but I was asking for a pre install inspection with an engineer as I need to do some work first.I have ...

Marvel by Whizz Kid
  • 565 Views
  • 17 replies
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Engineer Fee

I've just received a charge for £75 for an engineer callout fee. Firstly, I didn't request an engineer it was reguested by TalkTalk. Secondly, I never agreed to any charges for an engineer. Thirdly the issue still remains that my service drops interm...