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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I completed an upgrade request to upgrade from Fibre 35 to Fibre 900 with Digital Voice on 28/10/24 with the engineer appointment being scheduled for 12/11/24 but as of today (08/11/24), I have yet to receive any further communication by email. Shoul...
when we go to fibre will we still have a tv box for recording programs
I had an email on 9th October saying you would be upgrading me to full fibre and you would be in touch soon. Today (8th) I had a text message from Cityfibre saying they were coming to install fibre but my email address was wrong and asking me to chec...
Cityfibre has recently gone live to my address. On the talktalk postcode checker it shows 900mb Full fibre is available.I am out of contract and there are cheaper packages available with other suppliers so I contacted talk talk to see what the best p...
Help please to contact
Hi, I have closed my mother's account and wondering how I send the router back.
Like lots of others, I have had notification of an upgrade to full fibre that I do not want (I said no last year too, which appears to have been forgotten). How can I get written confirmation that no one from City Fibre will turn up at my door (which...
I checked on the Talk Talk website to see if a full fibre upgrade was available for me as an existing customer. According to the website checker, it is available. However, when I log into my account, I do not have the option to upgrade. If I do not l...
Due to errors with my account I ended up with 3 x spare eero6 units What can I do with them, how can I raise a Return to TalkTalk?
Upgraded to full fibre 900 from 150 today is my go live day to swap over but still waiting…?
Hello, I'm another case where talktalk and cityfibre are trying to force me to upgrade to full fibre 150. I've recently had texts and emails about a free of charge upgrade which is "part of a wider, digital broadband switchover across the UK." They s...
Hi, For the third time in the last couple of years I'm getting texts and an email from TalkTalk /City Fibre telling me an appointment has been booked to install Full Fibre Broadband with Digital Voice. As usual I get a choice of confirming the appoin...
Hi, this occurred about two years ago too and I made a similar post back when this forum thread was called "future fibre" looks like the future fibre thread and all it's posts got deleted and replaced with this full fibre thread so I'll try to explai...
Hello, I tried to resolve this via customer service chat with absolutely no resolution so I am posting here. My existing TalkTalk contract ends on the 8th December. I contacted Vodafone to take over the service (full fibre) on the 9th December. I the...
I have had many problems with logging into TalkTalk and have spent literally hours and hours on chat. The situation was finally sorted out and as a result l had to phone to sort out a new box for tv which was an extra £5 a month l was told. I phoned ...
Got a puzzle. Called up your call centres the other day was moved around several times getting different answers to the same question. Currently on G fast. I Occasionally I have outages which I have to turn off the modem from open reach for 20 minute...
Please bear with me on this. In late 2023, I had full fibre upgrade to Fibre 150 from FTTC via CityFibre. I had to be upgraded to a TT Hub 2 (Sagemcom i think). This was all ok. In May this year I renewed my fibre 150 but was sent an Eero router. I s...
Could someone tell me how to actually contact talktalk. I have been round the site and can't even find anything like an online chat.
I need help please. I have received an email saying that TalkTalk will be upgrading me to full fibre soon. Some time ago I was almost forced to have it, but managed to avoid it. I have fibre 35 and phone and my contract runs out in February 2025. Wil...
Hi,I have an Email to Regiter for a free trial of the new Wifi 3 hub. looking at the pictures of it, it looks identicle to my router which is "FAST 5465-2.ta. Can you tell me what if any is the difference, as my router is running 151mbs and VOICE. At...
Yale Alarm Hub suddenly offline since this morning. Having powered off the Yale hub, EERO and ONT for 30 minutes to reset, the Yale hub says offline. I had this problem when setting up the EERO in Jan/Feb 2024, but changed the DNS to 8.8.8.8, which h...
Looks like the installation was faulty, now the box outside my house is falling off the wall and I've lost all phone and TV services, so having to use my wifi on my phone to communicate
I want to use Eero Plus and Amazon's Eero support team told me to ask TalkTalk support to remove TalkTalk's Eero Secure from my account so Plus could be activated. The TalkTalk agent I spoke to didn't seem to know how to do this, or know who to refer...
I have the Fibre 65 VOIP service with a TalkTalk Sagencom WiFi Hub and after 18 months, the WiFi Hub has developed a fault.It will no longer boot up correctly or sync to the internet and the orange light is constantly flashing. The white light no lon...
Ive been offered to upgrade from analogue to full fibre broadband. Will i keep my landline number or will it be ported. or is it better to port it myself? Also, how can I be sure I wont be charge for the redundant landline