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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi I have full fibre and lost my landline when it was installed. Recently I've found using my mobile frustrating as it keeps breaking up during important calls. Is it possible to have a landline reinstated and keep full fibre? Thanks
Hello -I took a half day of annual leave last Weds 15th, in order to be in for a CityFibre engineer to attend as scheduled by yourselves. They did not come and there has been no communication since to explain why/apologise/attempt to reschedule. What...
Just home from holiday. No broadband. Tried reset and now here we go again!Why not a direct contact to talk to somebody about the problem instead of posting something on the community whatever it is?
Hi do I get any thing back for referring a new customer to talk talk
Hi there community,I don't understand why the plan goes up so much after your initial contract?It is way cheaper to move companies every 18 months or so than stay loyal.WHY?Why don't they treat the people that are their loyal paying customers better ...
We're supposed to have been upgraded from fibre to full-fibre today. The engineer that installed the line left saying he couldn't complete the job because of an issue at the cabinet, but out old line was still there and would still work - which it di...
Hi, On 24/10/2024 I joined to another broadband provider, who contacted TalkTalk to notify them, and informed them of my wish to cancel my service with them. According to TalkTalk's website the process should then have been that TalkTalk cancel the s...
Hi , I recently agreed to upgrade to full fiber and opted to keep my landline. I have not recieved the Digital voice adapter as confirmed when I called support, they said they would ship it to me but turns out they have just sent me only the EERO 6 r...
This post is prompted by an email I received this morning from Talktalk with the bold and totally wrong heading "Everything you need to know". It claimed to be about a new contract I agreed via on-line chat on 6th January. I had already received thre...
Netflix are saying there is a payment problem when I have clearly paid talktalk
For the second time, I have received an unsolicited email.from Talk Talk stating that my Full Fibre installation has been changed as requested? The first email had the same with a date that did not suit. I tried to change the date via the given link ...
Hello, Can anyone please help me, after spending an age communicating in chat screens and several phone departments. I have Two issues which I can't get clarified.Firstly:I was due to move to plus net but your loyalty department called and i agreed t...
Hi - We had Fibre150 installed last month and the new router position is no longer central resulting in the WiFi signal not reaching the far end of our house. We have a couple of smart switches that require WiFi which are no longer working.Is it poss...
I have been given a month to get rid of my copper line connection or pay £12 per month but I am given no advice on what I replace my two old phones with. Can anyone help please?
Audio description does not turn off tried AD button on remote and tv settings.
since november I have been trying to renew my contract but after 5 or 6 attempts the order keeps getting rejected and nobody a TT are unable to resolve this issue.Any help would be great.Stewart
Am upgrading from fibre 150 to full fibre and voip 500. Have had text and email confirmations. But received a text this morning from 07378905544 supposedly from talktalk saying that We have received a request from another provider about your talktalk...
Hi, I have been posting on this excellent Community Forum for years. Many thanks to everyone that has helped me over the years.I feel very guilty about asking these questions, but either I've become senile or TT has changed its methods.Q1 ) How do I ...
I put in an order for full fibre on the 18th of December and picked the installation date as required. other than the welcome to full fibre email i received i have had no contact and no equipment has been received, and the installation date is only a...
I've just wasted another few hours on webchat being transferred from dept to dept and then hung up on. My complaint doesn't seem to be progressed so it's time to escalate it to Ofcom or the Ombudsman.How do I submit a Subject Access Request to talkta...
I am currently waiting for a moving date. I am moving to an area where Talk Talk doesn’t provide a service. When the time comes what do I need to do to cancel? I am out of contract - are the broadband charges paid a month in advance? Thanks
Good morning. I have been having connectivity issues and performed a line test whereby TT identified a problem. I have been asked to book an Open Reach engineer but am unable to do so as per attached?
Dear TalkTalk Customer Service Team, My name is Ajitha Sunny, and I am writing regarding my previous broadband account, Account Number: ** removed **(Fibre 65 plus TV), which I have requested to cancel. As per my conversation with one of your custome...
Does TalkTalk Fibre 900 support IPv6?
Hi, Yes I know TalkTalk has changed its policy about reporting phishing emails, but it's made it so awkward now to help it try to stop these emails, that I have given up in frustration and tried to use the easier old way.I simply forwarded the suspec...