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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
hi all ordered an upgrade through online chat on 12/12/25 to FF500 voip received an email outlining the order service to start 15//12/25 then another then received another email service to start 18/12/25 then received 2 emails service to start 22/12/...
Hi since the last week or so, I am unable to go onto reddit. I have tried chrome, and brave, but I cannot access either so it's not a cookies related issue. I can access the APP fine on my phone however that's an app.as per usual, i've tried to check...
An update to the thread 'My Account' not showing connected devices after switchover to WiFi Hub 3' https://community.talktalk.co.uk/t5/Full-Fibre/My-Account-not-showing-connected-devices-after-switchover-to/m-p/3139077#M42207 I'm pleased to report th...
Talk Talk sent me an email saying it was time to renew my fibre broadband. The email mentioned some nice low prices, but then I clicked the link I was given higher prices. Before long I realised that each time I clicked one of their links, it offers ...
Is anyone else experiencing there broadband service being down????
In the article, 'How to use HomeSafe', at https://help-centre.talktalk.co.uk/Broadband/Security/How_to_use_HomeSafe ,in the section, 'Scam Protection' --> 'How do I turn Scam Protection Off?',incorrect instructions are given. It says, to turn Scam Pr...
We have been cabled out by City Fibre, and I can order Full Fibre if I were a new customer, but I am unable to upgrade from my current Fibre 65 and retain my e-mail accounts (tiscali). Surely the email platform is independent from the fibre provider ...
Hi,I needed to contact TalkTalk today to discuss my contract. I tried using my desktop windows machine using Chrome, and Edge as my browsers, but I couldn't find a link to connect to webchat on my logged in user dashboard or any of the support pages....
How do I refer a friend to Talk Talk?
I was forced to join full fibre as my telephone exchange is being terminated... the first engineer sent out was an overground one only (one of the other companies) and did the inside install but that was it... He tried to drill a straight hole and ca...
Hi all i just want to ask a few questions relating to my conntract coming to an end. so my contract is up for renewal on the 8th of december and wondered if its normal that the upgrades and offers page is blank ? do i have to make contact with sales ...
Over the last month emails being sent to Google email addresses from both of my talk talk email adresses are being returned with the following example message.The email was a simple confirmation of a t shirt size from my Badminton Club>: host aspmx.l...
Just wondering if i have been alone in my shocking, terrible treatment since I joined in February? From the start, they lied about a quick sign up, took 4 months to get connected. Then another 2 months because it didnt work. Then I asked for my old c...
My Google Nest Minis are no longer able to connect to the wifi via the EERO Wifi Routers. I contacted Google store support and they have mentioned that they have recently received quite a number of such cases and they are all with TalkTalk as interne...
Wondered why the small print on the upgrade offers still has a percentage increase? "Full Fibre 150 Subject to local availability. Latest offer for the entire minimum term of your contract (££29.95 a month*, 18 month minimum term contract.). The mont...
Morning I need to change the subnet on my present hub2, mainly because I need to use my existing router to use my present configuration. Because the Grandstream became so unreliable and the Eeros bought the dust with blown power bricks, (yes I know, ...
Hi, Essentially, my question is, how do I get Talktalk to recognise that full fibre is now available to my house? Open Reach notified me that they have set up full fibre to my house back on 26/06/25. Every Saturday since then I've checked the Talktal...
Openreach engineer coming to install this Friday AM.---think talk-talk leaving it late to send router as royal mail service in my area bit hit and miss?
We have had no issues whatsoever until a couple of months ago. Our connection had remained stable exactly as FFTP should be.Then suddenly we've been experiencing complete drop outs on every device in the home.The Eero hasn't been moved and when the d...
Engineer coming 12th. September--I wish to keep my existing anologue phone number when I am switched to new package,also talk talk agent,when upgrading package last week,said she would waiver the £30 upgrade charge---but its showing on my upgrade bil...
Hi I want to switch to FF900 but I`m going in circles
How do I cancel my broadband contract at end of the contract? Does it automatically renew ?
I have been without a phone line for around 10 weeks now because BRSK ported my number without my knowledge or permission during a week's free trial of their fibre 150, because my TalkTalk fibre 150 didn't cover my whole house as promised. Despite me...
Wanted to upgrade from fibre65 to full fibre150. Customer service advised I would have to apply for full fibre as a new customer, then when full fibre was installed and live, phone back to cancel my existing fibre65 which is now out of contract. City...
I cancelled the day after my contract ended. 2nd August. I'm leaving my house and I asked for a final bill. They haven't sent me a final bill, they haven't sent me the envelope to put the router back in and I've got no cancellation confirmation. What...