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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Back Again with a Internet Speed Problem

So 2 months ago (14-02-2025) I had a very faulty connection, at best my internet fluctuated between the following: Average download speed: 21-27mbps, Maximum download speed: 29mbps, minimum download speed: 0mbpsAverage upload speed: 0.71mbps, maximum...

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C_Dorrian by Conversation Starter
  • 1587 Views
  • 56 replies
  • 0 like

Resolved! Fiber 65 customer setting up a Eerro 6+

I've been getting a lot of ping/lag when multiple people are on the internet. Was looking at setting up a Eerro 6+ to hopefully help fix these problems. The problem is I don't have a modem, is it still possible to disable the wifi on my router so I'm...

Legend2 by Participant
  • 1124 Views
  • 26 replies
  • 0 like

Internet Dropping Out Issues.

Hi, I’m hoping that someone here will be able to help me? I have been dealing with intermittent internet dropouts since before Christmas, they happen 3-4 times a day, only lasting a few minutes or less before reconnecting again, before repeating the ...

TalkTalk Needs to Source Different Routers

I'm located in West Yorkshire. We've had an inconsistent connection for this past year on TalkTalk. I'm switching providers this week. About a month ago, my Eero router failed. I received a replacement. After another month of random dropped connectio...

Random sites not loading first time or not at all...

Hi, I know there's been a problem with routing recently (back end stuff) but I'm still having issues since Monday-ish with sites failing to load first time and having to be refreshed. BBC iPlayer repeatedly buffers and is barely useable (twitch can b...

Mission by First Timer
  • 453 Views
  • 5 replies
  • 0 like

FTTP Stability Issues

Hi all, Forgive me if this is in the wrong place but I'm out of options and looking for support with the stability of my FTTP connection. As of about a week ago my line started to drop and won't come back online until I reset the fibre connection soc...

DaveC90 by First Timer
  • 1100 Views
  • 17 replies
  • 0 like

Wifi extender

Hi, I've had my Wifi for a while now. Downstairs I am having no issues, but upstairs my connection is VERY slow. Could I request a wifi extender

MrHazzer by First Timer
  • 1161 Views
  • 16 replies
  • 0 like

Terrible service - full fibre

Helloon 12th February city fibre working for talk talk removed my copper line to upgrade me to full fibre. Only when completing the job did they state there was an issue with the telegraph pole outside which meant they could not connect the full fibr...

BT ADSL modem replacement

I have a BT OpenReach ADSL modem that was installed a long time ago. There are three green LED lamps labelled 'Power','DSL' and 'LAN1'. The power and DSL lights are a stable non-flickering glow, however, the LAN light flickers intermittently and is r...

Unphased0 by Popular Poster
  • 316 Views
  • 2 replies
  • 0 like

EERO

Worst system yet do not buy this , Should have stayed with Sky # 

RWILS by First Timer
  • 192 Views
  • 1 replies
  • 0 like

Resolved! Need a new Router but Tech Support doesn't understand

So had my third BT OpenReach engineer come out to visit my home yesterday afternoon. He did a great job and replacement pretty much everything. When he tested the line using his gear directly to his laptop is what thankfully back up to full speed, ev...

C_Dorrian by Conversation Starter
  • 659 Views
  • 3 replies
  • 0 like

Midnight until one am... No network

After spending several hours on different days, talking to chat agents I am still no further forward. Like many others, my network spasmodically switches off at 00:00 and comes back on at 1 am. I have tried checking if it is Homework time, but I can'...

Trebor58 by Chatterbox
  • 844 Views
  • 5 replies
  • 0 like

Internet keeps dropping on tv

Hi there. My router is based in my livingroom, the kids tablet and tv is working fine upstairs but for almost 3 days the WiFi in the livingroom has been working max 5 minutes at a time then will not work for hours. I have an eero 6 plus, I have spoke...

Connection issues, Fault not repaired

Hi. I have been without Internet access since Monday now. The router has a solid white light but no connection at all.There is an announcement on the website saying there is an update that the fault should be sorted by this morning - Updated last nig...

Caddvl by First Timer
  • 734 Views
  • 5 replies
  • 0 like

Complaint Resolution

Hi, Looking for advice regarding TalkTalk resolving a complaint, but not actioning the resolutions. I raised a complaint regarding the installation location of my FTTP equipment. The engineer said that my chosen location close to my WiFi using device...

DJROE1 by Popular Poster
  • 1613 Views
  • 14 replies
  • 0 like

Router continuously needs to be reset?

Since Wednesday of last week, my fibre broadband has dropped every couple of hours. The router light is still showing as solid white but the only thing which fixes the issue is resetting the router. it’s 0715 and I’ve had to do this twice today alrea...

Broadband fault

The only way to resolve issues with talk talk is to leave and find a new internet provider We have had a fault for 2 months, have spent hours and hours on chat txt and phone help and the problem remains

WiFi keeps showing as connected with no internet

I’ve been having an ongoing problem all week where every hour or so my internet stops working. When I go into the wifi settings on all my devices it shows “connected without internet”. This is typically solved by restarting my router but will only wo...

abby23t by Popular Poster
  • 2751 Views
  • 23 replies
  • 2 like

Connectivity problems daily

Like many recent posts, my connectivity is lost several times per day. Connections via both Wi-Fi and Ethernet fail to reach the internet. During these issues the status light on the hub remains solid white. Powering the hub off and on restores conne...

Mark_G1 by First Timer
  • 992 Views
  • 8 replies
  • 1 like