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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I have FTTP and moved to pure data contract and given up copper for phone. I have a 4 Eero setup in a alrge hosue and use prot forwarding and love the eero app. However to get the phone to work of fibre, I got sent a hub 3 router. I have put this in ...
Hi all, Generally FTTP line has been great since my last issue but has seemingly dropped without warning this morning. Im unable to run a test on my line from my account for an unknown reason. Can anyone help me out and try to debug this? Eero 6 wifi...
I've had a stable connection for about two years. Then Monday 10th I turned off the internet backup on a device and since then the router has not maintained a constant connection. I've reinstated the internet backup. I've raised a ticket REP-16198850...
Had one of the new Amazon Echos arrive today. Then the problems with the wifi started with the Samsung TV. Finally tracked it down to the Hub3 giving the same DHCP address to the echo and the TV. Sorted by giving the devices static addresses. Problem...
We have had no issues whatsoever until a couple of months ago. Our connection had remained stable exactly as FFTP should be.Then suddenly we've been experiencing complete drop outs on every device in the home.The Eero hasn't been moved and when the d...
Hi , we’ve just started to get issues with WiFi calling disconnections and poor quality calls recently, we have a eero 6 on full fibre 500.
I've had the Fibre 500 package for over 3 years and never had a single problem until recently. For the last 4 or 5 days the Wifi connection constantly randomly drops out for a minute or two, affecting every device: phone, laptop, echo devices, stream...
I have been with TT on Full Fibre 900 for years with no issues, however the upload speed has dropped off a cliff (see screenshot) and im getting very high packet loss. After 2 hours on the phone to TT they cannot find a problem their end, however im ...
I'm in Swindon, on a full fibre 150 connection. Recently (for about the past week) I've been suffering 'glitches' where the internet connection drops for between 10-15 seconds, and the green 'Service' LED on the ONT blinks out. This seems to occur at...
I recently upgraded to Full Fibre 500 and was sent a Eero 6 pro ( which seems to be working OK) I now see TalkTalk is useing a Wi-Fi Hub 3 what is the difference between the two, and more importantly which will give the best coverage for a detached 2...
My connection is dropping every 20-30 minutes (sometimes less). The connection drops out for about a minute at a time. Internet works 90% percent of the time however the disconnections are so frequent it’s maddening.Every test shows no fault on my li...
So I get halfway down my garden and I lose all Wi-Fi signal tbf I have a large back garden and the eero is on the front widows so it is a distance of around 6o 70 feet with two walls in between. I would just like to know what my options are booster e...
Upgraded to Full Fibre because my FTTC service stopped working correctly (syncing at 7Mbps, nobody could find out why). FTTP is now installed and working with the TalkTalk Wi-Fi Hub 3. Except for the third time now, I have suddenly not been able to a...
So after a few months of trouble free internet ive noticed that my connection keeps dropping out, ive also tried to do a conection test but the system says its not available same as the health check? over the last few weeks ive seen it happen on a do...
So 2 months ago (14-02-2025) I had a very faulty connection, at best my internet fluctuated between the following: Average download speed: 21-27mbps, Maximum download speed: 29mbps, minimum download speed: 0mbpsAverage upload speed: 0.71mbps, maximum...
I've been getting a lot of ping/lag when multiple people are on the internet. Was looking at setting up a Eerro 6+ to hopefully help fix these problems. The problem is I don't have a modem, is it still possible to disable the wifi on my router so I'm...
Hi, I’m hoping that someone here will be able to help me? I have been dealing with intermittent internet dropouts since before Christmas, they happen 3-4 times a day, only lasting a few minutes or less before reconnecting again, before repeating the ...
I'm located in West Yorkshire. We've had an inconsistent connection for this past year on TalkTalk. I'm switching providers this week. About a month ago, my Eero router failed. I received a replacement. After another month of random dropped connectio...
Hi, I know there's been a problem with routing recently (back end stuff) but I'm still having issues since Monday-ish with sites failing to load first time and having to be refreshed. BBC iPlayer repeatedly buffers and is barely useable (twitch can b...
Hi all, Forgive me if this is in the wrong place but I'm out of options and looking for support with the stability of my FTTP connection. As of about a week ago my line started to drop and won't come back online until I reset the fibre connection soc...
Hi, I've had my Wifi for a while now. Downstairs I am having no issues, but upstairs my connection is VERY slow. Could I request a wifi extender
Helloon 12th February city fibre working for talk talk removed my copper line to upgrade me to full fibre. Only when completing the job did they state there was an issue with the telegraph pole outside which meant they could not connect the full fibr...
I have a BT OpenReach ADSL modem that was installed a long time ago. There are three green LED lamps labelled 'Power','DSL' and 'LAN1'. The power and DSL lights are a stable non-flickering glow, however, the LAN light flickers intermittently and is r...
Worst system yet do not buy this , Should have stayed with Sky #
So had my third BT OpenReach engineer come out to visit my home yesterday afternoon. He did a great job and replacement pretty much everything. When he tested the line using his gear directly to his laptop is what thankfully back up to full speed, ev...