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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

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Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

High packet loss while gaming

Hello, i play on a server that gets me high packet loss. I have to use a VPN in order to not have high packet loss but i would like to avoid needing to pay for it. This is my traceroute to the server

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damaged equipment

Looks like the installation was faulty, now the box outside my house is falling off the wall and I've lost all phone and TV services, so having to use my wifi on my phone to communicate

bel8bel8 by First Timer
  • 239 Views
  • 2 replies
  • 0 like

High ping issue when connecting to NA Valorant servers

Hey, so I made a ticket with Riot regarding this so I'll just paste that into here:"Hi, my issue is that I'm having high ping when connecting to NA. I'm from the UK and my ping to my own servers are fine, however when trying to play with friends on N...

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notgeo by Team Player
  • 2283 Views
  • 21 replies
  • 0 like

Extreme lag while gaming

Connection speed for downloads streaming video call etc brilliant, but when gaming we suffer with big spikes and rubber banding, which makes online gaming impossible. Download speeds are north of 65mbps, nat is moderate, not sure if this is causing t...

Your Wi-Fi latency has been high for this device

Checking 'my devices' it says this about our TV. What does this mean? Is it just a poor wifi connection, or does it indicate anything more? The TV is only about 20' from the router, although there are a couple of walls in the way. Perhaps this is rel...

My Internet keeps disconnecting at night.

This has been an ongoing issue since I installed the Fiber, at around 11 midnight, my internet just disconnected despite the router saying that it was on. It's so ridiculous that my router extender is the only thing working and my new EERO router doe...

Packet Loss on FTTP

Hi All I have recently been connected to FTTP in December and ever since I am finding it very difficult to play online games due to a mysterious 'input lag'. This week I have been in contact with Riot Games who have asked me to carry out a few tests,...

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Super Router

Hi, Having issues with my super router again, says we have internet connection but no internet, doing it on a few devices, have reboot and even factory reset a couple of times but it is stil doing it after a few days, anyway to find out if its had it...

JaceyBoy by Whizz Kid
  • 2427 Views
  • 17 replies
  • 0 like

Resolved! New to full fibre 150, but...

Hi, I'm finding my way around my new Eero router, and doing speed tests on wifi via fast.com, but so far mostly only getting about 40Mb/s, although got one at 150 (see attached). The loaded latency seems to jump all over the place when testing. Looki...

Farewell UFO

UFO was a fantastic service when I first got it two or three years ago. It was able to support 3 simultaneous video calls during lockdown and still have plenty enough bandwidth for me to download the odd 500MB iso when necessary. The ability to push ...

poppadum by Participant
  • 780 Views
  • 1 replies
  • 0 like