cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Forum Posts

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Your Wi-Fi latency has been high for this device

Checking 'my devices' it says this about our TV. What does this mean? Is it just a poor wifi connection, or does it indicate anything more? The TV is only about 20' from the router, although there are a couple of walls in the way. Perhaps this is rel...

My Internet keeps disconnecting at night.

This has been an ongoing issue since I installed the Fiber, at around 11 midnight, my internet just disconnected despite the router saying that it was on. It's so ridiculous that my router extender is the only thing working and my new EERO router doe...

Packet Loss on FTTP

Hi All I have recently been connected to FTTP in December and ever since I am finding it very difficult to play online games due to a mysterious 'input lag'. This week I have been in contact with Riot Games who have asked me to carry out a few tests,...

162.249.72.1.png 185.40.65.1.png

Super Router

Hi, Having issues with my super router again, says we have internet connection but no internet, doing it on a few devices, have reboot and even factory reset a couple of times but it is stil doing it after a few days, anyway to find out if its had it...

JaceyBoy by Whizz Kid
  • 1328 Views
  • 17 replies
  • 0 like

Resolved! New to full fibre 150, but...

Hi, I'm finding my way around my new Eero router, and doing speed tests on wifi via fast.com, but so far mostly only getting about 40Mb/s, although got one at 150 (see attached). The loaded latency seems to jump all over the place when testing. Looki...

Farewell UFO

UFO was a fantastic service when I first got it two or three years ago. It was able to support 3 simultaneous video calls during lockdown and still have plenty enough bandwidth for me to download the odd 500MB iso when necessary. The ability to push ...

poppadum by Participant
  • 538 Views
  • 1 replies
  • 0 like