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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Still no internet since 29. 11.24 and manager as not got in touch to tell me what’s going on after receiving a message 3 times that he was going to ring . Terrible service .
I'm due for a full-fibre fitting on the 27th Jan 2025. I have not yet received the parcel for the fitters to carry out the connection Account number Removed for privacy
How to move engineer appointment to an earlier date? Thanks Order number is *removed for security*
We're supposed to have been upgraded from fibre to full-fibre today. The engineer that installed the line left saying he couldn't complete the job because of an issue at the cabinet, but out old line was still there and would still work - which it di...
So once again let down waited for engineer to turn up from 8 am it's now 2 pm and no show , not acceptable to not even be contacted
I've recently swapped from my mums account over as she passed away but I am now unable to log in to my new account at all
I have just moved into a house that has fibre to the door, and would like to have my existing talk talk subscription moved onto the new house. Talk talk support tells me that I need an engineer to visit to activate my broadband, other broadband provi...
My fibre has been down for 7 days. Can’t get through to TalkTalk on phone or live chat. Diagnosis checks via website are saying not available. I’m completely stuck and going round in circles. I get an automated message on live chat saying there are i...
Upgraded to fiber900. Connected eero pro6. No Internet.Chat useless. After my working hrs before 7pm phone call useless as technical team not working anymore. How can this be reported and fixed???!!!!
Hi, since my full fibre upgrade my telephone display now shows regular missed calls. The telephone never rings at the time and the missed call is recorded but the display shows NO NUMBER for the number that called.Does anybody know how to rectify thi...
I am about to upgrade to a full fibre 150 with the aeero 6 router. I currently have a fibre 65 with two extenders that reaches all my house garage and office and gives a good signal runs my PC and provides internet to multiple devices If the engineer...
So after I set my channels they change after a few hours which causes slow Wi-Fi and lagging in games etc getting fed up now as no one on talk talk live chat can seem to help me
02/01/25Early hours of the morning the internet was down, and the modem router was flashing amber.I've gone through all the steps of resetting, turn of main wait 30mins - hour etc and nothing worked, Live chat sent someone out the next day on 03/01/2...
Hi,This is a simple request I think, but can't see a way to do this online.I am upgrading my broadband from Fibre 65 to Fibre 500.An engineer has been booked for 24th January 2025, in the afternoon slot.However, I now have a hospital appointment then...
I was supposed to be called today by someone to discuss the failure to connect me on 24th December and the no show of the engineer, but nobody called, again. I am fed up waiting for TalkTalk to fulfil their promises to me. Still WiFi free.
Hi, Looking for advice regarding TalkTalk resolving a complaint, but not actioning the resolutions. I raised a complaint regarding the installation location of my FTTP equipment. The engineer said that my chosen location close to my WiFi using device...
Can I order a new router has my old one still works but I have to.tape the power button down keeps popping up
service, 900 plus, was getting 900-950 mbps,lately internet been laggy, discord calls dropping and so on, tested speed, between 80 and 95 mbps down, 98 up. but varies.Restarted fiber portRestarted Eero hubsRan speed checks, health checks (eero app an...
Engineer was due to come to my property today between 8am-1pm to install the internet, no one has showed up could you please explain why
I had full fibre upgrade on Thursday last week, not only did city fibre turn up several hours late when they left and said it was connected it wasn’t. I had to call and talk talk told me it was not activated call back next day. I called back several ...
I want upgrade my Fibre 65 to Fibre 900. When I do it online they write me engineer must come to my house and router will be sent by post. Question is can I book engineer appointment before my router come?
Short version --Could an OCE look into if my date is the 10th December please.Long full version.On the 19th Nov I was given a date of 10th December but I was asking for a pre install inspection with an engineer as I need to do some work first.I have ...
This has been going on since the summer. I get notified by txt of an install date but I text message back the "more" option I then get a reply asking me to explain so I reply back with this -- I need a pre install inspection with an engineer before i...
I've just received a charge for £75 for an engineer callout fee. Firstly, I didn't request an engineer it was reguested by TalkTalk. Secondly, I never agreed to any charges for an engineer. Thirdly the issue still remains that my service drops interm...
Hi I l’ve upgraded from Fibre 75 to Data 900 and my speed stayed the same! After 3 visits from the CityFibre engineer and changing the fibre from the cabinet to my house, because the light was a bit off there was no change. The next day he was booked...