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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I live in a block of flats that have the fibre optics installed in the building linked to each flat, so I need to be link up to it. Please can you provide me with the details for this connection..
The pole that supplies my house was fitted with a fibre optic cable and the connector at the top of the pole. I can clearly see that the new cable on the pole is fibre optic. This went up well over a year ago (possibly 2years)I expected to get an ema...
Hi I'm waiting for the install the network at EDIT: Removed personal information Not coming yet.
This is my first post under my new account but I have been a previous TalkTalk customer in the past under the Openreach network. I've noticed that I've even been able to log into my old account although everything on there is now disconnected as I've...
Urgent please. Lost connection@ 2358. All lights on on incoming box. Router red light. Tried the eeros and same. No connection when computer plugged straight into incoming box. I internet fault. Lost phones obviously and I am carer for my 93 year old...
A few days ago a full fibre optic cable was laid across my front lawn by Openreach contractors in readiness for TalkTalk Full Fibre service. The Trench was filled in before I could check how deep the cable had been laid. When I did check it was actua...
On the 13 February 2025 I signed up for the full fibre upgrade and was given an installation date of 4th March 2025. At the end of February, Openreach engineers visited my property and told me that some ground work would be required which would be do...
Yesterday some ground workers cut internet cable outside my house. By chat I’m ordered engineer to repair for 1 of may between 8-13 . But engineer didn’t turn up. I like internet back as soon as possible.
I’ve been waiting over a month to get full fibre. I don’t understand why it’s taking so long. I keep getting told something different.
I currently have a FTTC connection, but Openreach are currently putting in the infrastructure outside my home to compete with Lightning Fibre. I have tried to find an option on the TalkTalk website to get my expression of interest in early, but witho...
So 2 months ago (14-02-2025) I had a very faulty connection, at best my internet fluctuated between the following: Average download speed: 21-27mbps, Maximum download speed: 29mbps, minimum download speed: 0mbpsAverage upload speed: 0.71mbps, maximum...
Hi I attempted to cancel my order and switch last week via TalkTalk live chat, but it still hasn't been cancelled and I'm due to go live with TalkTalk on Thursday from Sky. However, I want to stay with Sky. Sky can't stop the switch and TalkTalk ar...
HiAccording to TalkTalk:-Will the engineer need to dig up my garden?If your broadband is currently connected to your home by an overhead cable then we won't need to do any digging to install your fibre broadband. If your broadband cable is undergroun...
The installation we expected to be done today by Openreach was not done. A different contractor turned up and wasn't able to proceed with the installation because of a supposed Telecare issue.Here is the current situation with Leeds Telecare. IT IS S...
I am moving house on 19th April 2025. How do I get TalkTalk to move the service to the new house? This Web Page https://myaccount.talktalk.co.uk/homemover/brochure gives this error We're unable to progress with your home move requestImportant noticeU...
I’m moving house and I want to take the service to the new house. Do I disconnect just the broadband or I have to take the smaller device mounted to the wall ?
Account number ** removed ** Hi, I’ve just moved into a new house and have spent hours going back and forth with both the chat and phone agents trying to sort out my internet setup. Eventually, I managed to get an engineer appointment booked for 10th...
Please help..full fibre installation cancelled twice...talktalk say they have sorted it with open reach regarding telecare devices...but open reach have still cancelled twice....threatened talktalk with legal action with complaints department and was...
A Full Fibre connection has already been installed up to the exterior of my apartment within the building. However, the building agent requires details or a data sheet on the fire-stopping materials used in the installation before granting consent to...
I live in building of flats I have openreach coming to fit full fibre but before that I need ,,apartment wayleave form,, for my freeholder so I need SP or SM reference number for the form. Where I can find one. Please
Hello, I have been contacting support constantly about this and keep getting the same answer. This is already 4 months delayed and my appointment is due on the 21st, no tracking details received and every time I contact support I just get told : "res...
I am putting this post up so that maybe some other unfortunate people can see how shambolic and useless the support is and how talktalk treat its customers…. February 12th my router stopped working for the second time in a month, the first time seeme...
I am getting seriously annoyed with the TT Full Fibre connection. Over a year ago was informed that CityFibre would be installing ONT and would be switched to full fibre as a result. But ever since I’ve been stuck on a Part Fibre connection with old ...
Could you tell me the status of my Installation please. City fibre visited Wednesday (5/3) to install but identified a blockage somewhere in the pavement when they tried to run the fibre from the end of our drive back to the cabinet. They said someon...
Constant broken promises from TT that Openreach will email us etc with new date for dig. Told permissions had been given? OR surveyed and told us all ok but found blockage later and told needed ducting. How long does that take!! 2 houses to left and ...