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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
My replacement router died and I got in touch with a live agent who promised a replacement, however, he was unable to advise when the replacement will be delivered. How do I track the delivery of a replacement router?
Hello, I was wondering if anyone could advise. I placed an order on 31.08.24 for Fibre500 at £37.00 per month and the Amazon Eero router was sent. The engineer was due 13th September to connect but they never showed. I was told my order was stuck and...
Hello everyone I'm hoping the TalkTalk support team can help chase this up for me. One of the main reasons for signing up has been this forum as things seem to get done rather quickly and good communication. I have added my account number to my profi...
Hi,I have just been upgraded to full fibre - cityfibre came out and did theworks. They installed a new aerial cable from the nearest wooden telegraph pole. They did not remove the old BT copper aerial cable. Therefore I now have 2 aerial cables from ...
Hi,Some advice please? Full Fibre 150 was installed yesterday. Openreach engineer says he has completed his work. All cables connected and powered up accordingly but no internet. On contacting talktalk whilst the engineer was still here, talktalk con...
Hi there has been no broadband service in PL65PU since late Tue evening. I have complained about the loss of service, received a call today and City Fibre visited my property within an hour this morning. The engineer confirmed multiple properties in ...
For the past few months at about 8.30 pm on wards my broadband would so down every day.I did everything they ask. Router there routing not using my.Same issueThen then test the line and found an chat show the booked a open reach engineer but they sen...
If my Openreach Nokia ONT ever develops a fault, should I Factory Reset it by pressing the side pinhole button or will this permanently wipe TT ISP settings? Am I correct in assuming that only Openreach should touch my Openreach Modem/ONT? As more an...
Hi,I signed up for an upgrade to Fibre150 almost a month ago. At that time I was provided with an install date of PM today (19th). Earlier this week I contacted support via web chat who acknowledged an issue. I was advised " The upgrade request you p...
Hey there, I am wanting to know if I am able to have my router moved to another room, as where it is currently located will become a babies room. I am getting an attached shed in the back converted into an office and would like it moved there if poss...
Ordered Fibre 150 on 11th July 2024 following reminder/marketing emails that we had been out-of-contract from our Fibre 35 package for some time and there were offers to be had. Placed order via online chat and was given basic info about Eero system ...
City Fibre has been installing full fibre to the streets across the town and surrounding area and I have received a letter today saying that I can now have the connection to my house supplied with a variety of service companies, Vodaphone et al, givi...
Good evening, At a bit of a loose end as I have not been given much information from Talk talk beyond the title of the topic. We had an engineer visit scheduled in the 5th of September but had not received the router or any equipment at this point. O...
Hi, I used to be with Shell Energy and was migrated over to TalkTalk. Currently in the process of upgrading from the VDSL based fibre 65 package to FTTP Full Fiber 150. We are currently using the Technicolor DGA0122 in bridge mode connected to our OP...
Hi there, My current contract ends on the 8th of this month so I'm hoping to start a new one but I have a few worries. I'm wanting to basically go from fibre 65 to the fibre 150, but it says I'll need an engineer visit. This worries me because I suff...
hi i need to get my broadband cable repaired. Chat appears to be down, is there a phone number i can ring ? I am struggling to find one on the website ?
My parter has stayed at home and all it states online is that the engineer is delayed. We have all the equipment so can’t figure why we need an engineer anyway. I am away and am unable to call and trying to find help online as to where the engineer i...
I would like to upgrade to full fibreI am aware that Openreach (or their contractors) are currently stringing fibre up (they appear to be doing the other side of my road at the moment) - so expect similar to be available in a short time to my propert...
We had an appointment with the engineer today but we have to reschedule it as we are currently in the hospital
My fibre cable from the telegraph pole has snapped and is currently lose on the roadi I have rang city finer and they said to get in touch with my internet provider but it’s proving difficult
My boardband is supposed to be fitted on Wednesday my new routers haven’t been sent out to me yet.?
I recently had a very poor experience with an engineer sent to install full fibre at my home. He wasn't prepared to enter into any discussion about where the external wiring might be, where it would enter my house, or where the router might be locate...
This has been requested since 16th of July until now 17th of Aug, still no upgrade happened. First engineer (Openreach) came and suggested needs digging so we need to reschedule it, 2nd engineer (MJquinn- subcontract to Openreach) came 2 weeks after ...
I have been without service since Friday 09/08, and after multiple rounds of the same testing by Talk Talk support, I finally managed to get my case escalated. I received a new router yesterday (even though I had already made it clear that I'd tested...
So I have had no internet since 02/08/2024 (13days). On 03/08/2024 I logged into my talk talk account and checked my internet connection to which it reported an issue and opened a case file. I have since logged in multiply times to find no updates an...
