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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi, Looking for advice regarding TalkTalk resolving a complaint, but not actioning the resolutions. I raised a complaint regarding the installation location of my FTTP equipment. The engineer said that my chosen location close to my WiFi using device...
Can I order a new router has my old one still works but I have to.tape the power button down keeps popping up
service, 900 plus, was getting 900-950 mbps,lately internet been laggy, discord calls dropping and so on, tested speed, between 80 and 95 mbps down, 98 up. but varies.Restarted fiber portRestarted Eero hubsRan speed checks, health checks (eero app an...
Engineer was due to come to my property today between 8am-1pm to install the internet, no one has showed up could you please explain why
I had full fibre upgrade on Thursday last week, not only did city fibre turn up several hours late when they left and said it was connected it wasn’t. I had to call and talk talk told me it was not activated call back next day. I called back several ...
I want upgrade my Fibre 65 to Fibre 900. When I do it online they write me engineer must come to my house and router will be sent by post. Question is can I book engineer appointment before my router come?
Short version --Could an OCE look into if my date is the 10th December please.Long full version.On the 19th Nov I was given a date of 10th December but I was asking for a pre install inspection with an engineer as I need to do some work first.I have ...
This has been going on since the summer. I get notified by txt of an install date but I text message back the "more" option I then get a reply asking me to explain so I reply back with this -- I need a pre install inspection with an engineer before i...
I've just received a charge for £75 for an engineer callout fee. Firstly, I didn't request an engineer it was reguested by TalkTalk. Secondly, I never agreed to any charges for an engineer. Thirdly the issue still remains that my service drops interm...
Hi I l’ve upgraded from Fibre 75 to Data 900 and my speed stayed the same! After 3 visits from the CityFibre engineer and changing the fibre from the cabinet to my house, because the light was a bit off there was no change. The next day he was booked...
Hi. I tried ringing talk talk but unable to speak to anyone. Have texted several agents for hours without success. Is there anyone who can help me. I am o fibre 65 and problem seems to have happened since I upgraded John999
Dear helpful minds,I'm a bit baffled about how to get fibre installed. TT advice was: make sure to have 2 power sockets -- the old router is in such a place and conveniently placed in the hallway. This is where I thought the new fibre would go. Today...
I completed an upgrade request to upgrade from Fibre 35 to Fibre 900 with Digital Voice on 28/10/24 with the engineer appointment being scheduled for 12/11/24 but as of today (08/11/24), I have yet to receive any further communication by email. Shoul...
Hello, I'm another case where talktalk and cityfibre are trying to force me to upgrade to full fibre 150. I've recently had texts and emails about a free of charge upgrade which is "part of a wider, digital broadband switchover across the UK." They s...
I’ve had no internet since the 22nd October. The ont is all green lights, eero won’t connect to the internet and comes with a wan/ip error. multiple hours daily on the live chat. One city fibre engineer who never showed up but apparently fixed the is...
Hi, this occurred about two years ago too and I made a similar post back when this forum thread was called "future fibre" looks like the future fibre thread and all it's posts got deleted and replaced with this full fibre thread so I'll try to explai...
We currently have Talk Talk Fibre 35 at home. Full Fibre is being rolled out in our street and immediate area. Once we are out of contract at the end of May 2025 with TalkTalk, I am interested in upgrading to TalkTalk Full Fibre 150. We would still r...
My replacement router died and I got in touch with a live agent who promised a replacement, however, he was unable to advise when the replacement will be delivered. How do I track the delivery of a replacement router?
Hello, I was wondering if anyone could advise. I placed an order on 31.08.24 for Fibre500 at £37.00 per month and the Amazon Eero router was sent. The engineer was due 13th September to connect but they never showed. I was told my order was stuck and...
Hello everyone I'm hoping the TalkTalk support team can help chase this up for me. One of the main reasons for signing up has been this forum as things seem to get done rather quickly and good communication. I have added my account number to my profi...
Hi,I have just been upgraded to full fibre - cityfibre came out and did theworks. They installed a new aerial cable from the nearest wooden telegraph pole. They did not remove the old BT copper aerial cable. Therefore I now have 2 aerial cables from ...
Hi,Some advice please? Full Fibre 150 was installed yesterday. Openreach engineer says he has completed his work. All cables connected and powered up accordingly but no internet. On contacting talktalk whilst the engineer was still here, talktalk con...
Hi there has been no broadband service in PL65PU since late Tue evening. I have complained about the loss of service, received a call today and City Fibre visited my property within an hour this morning. The engineer confirmed multiple properties in ...
For the past few months at about 8.30 pm on wards my broadband would so down every day.I did everything they ask. Router there routing not using my.Same issueThen then test the line and found an chat show the booked a open reach engineer but they sen...
If my Openreach Nokia ONT ever develops a fault, should I Factory Reset it by pressing the side pinhole button or will this permanently wipe TT ISP settings? Am I correct in assuming that only Openreach should touch my Openreach Modem/ONT? As more an...