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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
HiNew installation of Fibre 900 today with two Eero Pro 6 boxes.All set up and working, speed from the main box is great, getting 938 Mbps download and 108 Mbps upload according to the apps speed test.However the wifi is a different story altogether....
I’ve put in multiple requests on live chat for an additional eero/booster for my home due to lack of wifi range, both times I was told they had been ordered for me but still no sign of them after 6 working days of waiting each time.
Well, it has started!!! Eero pro6 refusing to reboot from app, refusing to talk with app, unable to turn off thread, refusing to do speed test. Router has been manually rebooted, turned off for a few minutes and still no response. App has been stoppe...
got my full fibre connection last wednesday Talktalk forgot to send me a eroo router and cut off my internet 1 hourt after the engeneer left, now i just got my eroo router on monday and connected following all the instructions correctly i am getting ...
I recently switched from fibre 35 to full fibre 150. It works perfectly downstairs but the speed upstairs is quite slow, and seems to disconnect and reconnect to devices in my back bedroom. I didn't have this issue when I had fibre 35, the connection...
Hi,My internet speed regularly drops from 500mbps to just over 1mbps.How do I stop talking tak from doing this?Has anyone else had this problem and been able to resolve it?Thanks,Keith
I am at a loss, and don't know what to do. I am a former Shell energy customer, brought across into TT. My new Full Fibre 150 only gave a maximum of 108Mb. After MUCH conflab with the Shell migration team, I was assigned to a chap in customer support...
I’ve had no internet since the 22nd October. The ont is all green lights, eero won’t connect to the internet and comes with a wan/ip error. multiple hours daily on the live chat. One city fibre engineer who never showed up but apparently fixed the is...
Hi, I have full fibre 150 at the moment, can I upgrade my speed mid contract? Thanks
I have had full fibre 150 installed 1 week ago, the download speed is hovering around 120 - 125 mbs and upload speed 19 - 20 mbs . It hasn’t reached 150 -153 download and 30 upload, is this normal.
Hi - My welcome email (2nd August 2024) informed me that I HAD been moved to Full Fibre 150. But it is now months ago when this happened and I am still only getting the same as I had with Shell Energy. I bumped into an OpenReach engineer in the road ...
Hi. Had full fiber 150 some months now but recently now only getting 36mbps download speed. I have reset router..checked tslktalk speed check and I'm supposedly getting 152mbps to my router ...but only getting 36mbps out...wired and WiFi.... what is ...
We don't stay in a particularly large house just a 2 story, 2 bedroom. But I can't seem to get a decent connection to my xbox through wifi. I do have a second Eero router but it won't connect to the main one that is downstairs even they can see each ...
My Fibre 150 broadband speed has dropped from 150 Mbps to 95 Mbps.I've checked all the wires, connections, and leads, and everything seems fine. When I attempt a "Test Your Line," it states: "Sorry, but you aren’t able to run a connection test on you...
According to my Eero, I am now connected to a 100mbps line. Speed tests confirm this. A line test suggests that there is a possible fault, but then can't find one. I have been holding onto chat for tech support for just under 30 minutes. I suspect th...
I've started cloud based gaming and want to upgrade from my fibre 65 to this new 150 Eero. How can I do it please? I log on and there are no upgrades for existing customers? I'm confused how to move forwards. Even trying to add the boost doesn't work...
I know this will probably go nowhere, but I'm posting out of sheer frustration. I spent 2 hours on the phone going from dept. To dept. trying to get my issue resolved and basically got absolutely nowhere. I was moved to Talktalk after being a perfect...
I am coming from shell broadband 200mb full fibre as they were taken over by TalkTalk, after receiving a nice email stating:-"We’ve moved you on to our Fibre 500 Data Only package, 200Mb/s to 500Mb/s, at no extra cost to you, as our packages are slig...
I tried to video call someone in USA last night. The audio part worked but the video part started off and then packed up. He could see and hear me but I could only hear him. Why?
Hi there, My internet speed is going to be very low due to the location that I am in. is there anyway you will be able to send me internet boosters to increase the mbps
I got migrated across to talk talk when shell broadband was bought by Octopus. With Shell despite the bad press they got, the service I received was really good on full fibre 100. Never dropped, no buffing great. Err so much has changed since Talk ta...
Got moved across from Shell, Was told I'd be moved from a 200 to a 500 package at no extra cost,because TalkTalk don't have a 200 package. Got an email to say the speed bump has been delayed and won't be in place until September. Waited, nothing happ...
I upgraded to full fibre 150 today but I am still getting speeds of fibre 65. Help !
So I've had a rough time trying to just get my contract renewed and the service actually started. Finally thought that hurdle was over, despite an ongoing complaint about the 'customer loyalty team', the service I signed a contract for was started 2 ...
How do I upgrade my package from 500 to 900