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Speed into Router

D_ave
Popular Poster
Private Message
Message 4 of 4

Have run TT Speed Test, after the results it shows "speed to your router" mine just says "no data available" - How do I get it to display speed to Router - I'm sure I've seen this in the past but every attempt this week gives "no data"

Have tried logging into Router but nothing there

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3 REPLIES 3

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 4

There is, but it's on the graphics of the router and click on internet from memory. However, that router is no longer supported, so I will get TalkTalk to offer you a replacement.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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D_ave
Popular Poster
Private Message
Message 2 of 4

Its a DG8041W-2.T5

and having logged into the router there is nothing that gives you speed over external network to the router

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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 4

Not knowing which router you have, you can easily find this out by logging into the router & looking in the initial dashboard area. The eero is slightly different in that from the app go to:-

 

Home > Internet

 

Scroll down that page & the information is there.

 

You can always disconnect whichever router that you have from the ONT & connect a wired device in place of it, directly to the ONT and do a speed test from there.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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