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yesterday
Have run TT Speed Test, after the results it shows "speed to your router" mine just says "no data available" - How do I get it to display speed to Router - I'm sure I've seen this in the past but every attempt this week gives "no data"
Have tried logging into Router but nothing there
6 hours ago
Morning,
This is one of our older routers. Would you like us to send a replacement router to see how the connection compares?
Thanks
Michelle
yesterday
There is, but it's on the graphics of the router and click on internet from memory. However, that router is no longer supported, so I will get TalkTalk to offer you a replacement.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
yesterday
Its a DG8041W-2.T5
and having logged into the router there is nothing that gives you speed over external network to the router
yesterday
Not knowing which router you have, you can easily find this out by logging into the router & looking in the initial dashboard area. The eero is slightly different in that from the app go to:-
Home > Internet
Scroll down that page & the information is there.
You can always disconnect whichever router that you have from the ONT & connect a wired device in place of it, directly to the ONT and do a speed test from there.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?