For queries about your TalkTalk broadband service.
on 12-02-2025 08:43 PM
Hi I had a new router a couple of weeks ago but the plug doesn’t clip into the adapter and falls out when being knocked when cleaning.
on 13-02-2025 08:48 AM
Hi @LynneB60
The router is on its way, please allow 24-48hrs for this to arrive.
Thanks
Debbie
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on 13-02-2025 08:26 AM
That will be lovely thank you
on 13-02-2025 08:14 AM
Thanks for your reply.
I will need to send a replacement router and cables (and a returns bag for your current router) Are you happy for me to arrange this?
on 13-02-2025 08:12 AM
Yes the power cable
on 13-02-2025 07:15 AM
I'm sorry to hear this.
Do you mean the power cable?
