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FIbre Support

Get expert support with your Fibre connection.

Slow speed

plb46
Whizz Kid
Private Message TalkTalk

Tuesday

Message 2 of 2

Hi,

I re contracted in January this year to fibre 65 and received a new router (sagem). My speed at the time was around 40 mbs how ever as the months have gone by the speed has dropped 39 , 35, 30, 29 ,25 22, now my router is showing 18 mbs/.8 mbs. I have a master socket 5C and have removed face plate and plugged in connector but unfortunately it made no difference to the speed. Perhaps one of the team could check my profile as to what speed you are seeing.

Regards

plb46

 

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KeithFrench
Community Star
Private Message TalkTalk

Tuesday

Message 1 of 2

This will require TalkTalk to deal with your problem. There are no TalkTalk support staff on this forum anymore.

Please see my signature for TalkTalk contact methods.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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