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Forum Posts

Weak Security Warning on Applie IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

No WiFi in evenings

Hi. Every evening from about 6pm there is no wifi connection. I have tried to sort this out but I'm getting nowhere. I'm paying for a service that I am simply just not receiving. I'm not a technical person so I have no idea what to do. I have tried r...

Grace9 by Newbie
  • 7 replies
  • 0 like

Low speed and disconnections

Hi TT Team, Had a few issues of late; disconnections and slow speeds.I'm getting a rock solid 25Mb speed on a line that was easily capable of 60Mb when it was going well. The online diagnosis detected faults recently.OpenReach came twice. Second time...

guerilla by Team Player
  • 12 replies
  • 0 like

Fibre 65 - yet again

This latest part of the saga began on Friday, when my connection dropped to under 1Mbps. I couldn't find the chat service and there were no direct contact details, but after getting no response on Twitter I finally received a reply via a message to T...

Labrat by Problem Solver
  • 1 replies
  • 0 like

10mb drop in speed

Always been getting a stable up 30mb down 8. But for the last few weeks I'm getting around 18-20mb down and 5 meg up. Nothing has changed in my connection but speeds have dropped considerably. Could you possibly optimise my connection even if the rou...

Fibre 65 is worse than dreadful at 1.4 Mbps

I think I've been with TalkTalk for at least twenty years and in all that time have rarely had a single problem. That is until being switched to Fibre 65, which becomes unusable every day in the evening. My computer is in exactly the same place and s...

Labrat by Problem Solver
  • 2 replies
  • 0 like

fibre 65 no getting advertised speeds

Fibre 65 router connected at 49403 and 10532 upload but when i do a speed test it says Ping 9msD/load 5.09mbU/load 9.26mb How can this be right ?? if i reset the router it is ok for feew hours and then back to low connection

Latency 500+..down 65..up nonexistent

It's been cranky for a couple of days. I have reset, rebooted, factory reset. None of which helped. It worked early yesterday morning and died about 0915. Came back in the evening and dropped again this morning around the same time. So frustrated as ...

Slow Broadband

Hi I hope you're well. I'm on the Fibre 65 package and for about a week my broadband's speed has been steadily dropping, it's currently at around 23Mbps. I have tried:changing the filterswapping out the modem/router for another oneconnecting using Wi...


Poor Speed to Device

Hello, I'm hoping that you can help. I have recently upgraded my Fibre connection to Fibre65, however seem to be getting poor speed to my device which is causing issues with working from home. For example, video calls running very slowly, whilst on v...

LaurenS by First Timer
  • 1 replies
  • 0 like

"Ultrafast" Fibre 150 - Not recieving garanteed speeds for weeks

Hi Peeps, Just rasing some awareness on this as i see more and more posts regarding people not getting their guarateed speeds or even their minimum in some cases. We upgraded to "fibre" 150 probably 2 months ago now, engineer came in and installed th...

Gusto78 by Participant
  • 7 replies
  • 0 like

Resolved! Faster fibre

Is there any way to find out when my postcode will get fibre speed upgrade.... A rough time scale would do.. We're stuck at about 36-ish and have been for many years...

Fibre 250 Package Speeds problem

Hello, I upgraded my package from Fibre 150 to Fibre 250 on 22 April I was told to wait 12 days until the new speeds take effect However ,I am still only getting the old speeds ~150mbps I contacted support via live chat and they told me this is withi...

Losing connection at midnight and below guaranteed speeds

For the last 4 days, I lose connection exactly around midnight and then my speed gets below 40mbps - way down the guaranteed speed. Normally I get around 70-75mbps. Testing the line from my TalkTalk, opens an issue saying there is a problem with my l...

Yuxel by Popular Poster
  • 14 replies
  • 0 like

Not getting Fibre 65 after upgrade

I recently renewed my contract and upgraded to Fibre 65 but I don't seem to get that speed. A speed test still shows 36mps. Is there something I'm missing? Any help or suggestions appreciated.

RedJim by Team Player
  • 34 replies
  • 0 like

Resolved! Difference between "Online" time and DSL "sync" time

Hello, What is the difference between "Online" time on the router dashboard and DSL "sync" time in the advanced router settings? I'm suffering a recurrence of an issue I had almost a year ago, where my fibre speed drops to sub-5Mbps in the early hour...

Wifi not working

I set up WiFi for my mum, has generally worked fine but she's now having issues. Download speed is virtually non existent. Can't watch streaming services properly, mobile phone will connect but very slow. Because I set it up it had to be in my name a...


speed has dropped a lot only getting 44mbs at router 16mbs upload used to be 60mbs download at router 20mbs upload done factory reset changed all cabling still remains at slower speed doesnt fluctuate is consistent just slower

anoyed by Whizz Kid
  • 13 replies
  • 0 like

Fibre 150 download speed throttled more each day

My Fibre 150 download speeds are getting slower and slower over time. The last time I reported the issue, Openreach did something without actually visiting my address, and the download speed shot back up to 150Mbps. To illustrate my problem, I was ge...

Fibre 150 G-Fast getting really slow

I have been having problems for around 4 weeks with the speeds on my 150 fibre, have twice called Talk Talk and on each occasion gone through the various steps and questions. I am running daily dashboard checks on the line and speed checks, the graph...

Unstable internet.

Hub - Huawei TalkTalk hub Black (less that 1 year old) For the last month or so now I have been experiencing an increasingly unstable internet connection,one minute the internet would be fine the next completely off then back albeit very weak, with t...

Fibre 65

Hi I hope you can help me. I have Fibre 65. The last couple of weeks my son has been saying that he is having trouble playing his PS4 games that it is very laggy and too slow to play his games. I did a speed test and my speed was Download speed - 37 ...

phone23 by Conversation Starter
  • 9 replies
  • 0 like