Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi, Please can someone request a DLM reset on my line?I’ve replaced my master socket (NTE5C MK4) and fixed internal wiring — it’s been stable for over 5 days.Current sync: 54,999 / 14,999 KbpsMax attainable: 67,040 / 23,281 KbpsSNR: 9.1 / 11.9 dBThe ...
Hi Guys, TT website line test says that everything is fine but I may be having trouble with my WiFi. Well, everything is not fine. The Ping is so bad that I can’t get a line speed test every time I try. One second the connection seems fine, the next ...
Hi all,Bit of a quandry with this one. I'm on Fibre 65, with a Huawei HG635 router (which started life as the router I had on conventional broadband). The internet is frequently far slower than the speed I should be getting (guaranteed 43, I think bu...
On Monday I reported an issue with our broadband. We are experiencing poor speeds and constant dropping out. A case was raised REP -16133791 - but we are still experiencing problems and I am unable to get updates on the status of the issue. Please ca...
Hello I would like raise an issue with my upload speed which has been dropping gradually over time, from 17.5mb to under 10mb download speed has increased by a good 10mbps.Im currently plugged into the test socket and there is no internal wiring, pho...
We have had a very reliable VDSL connection to Sagemcom FAST5364 3.00 with SG4K100208 - normal sync speeds ~75mbps down/20 upLast weekend we experienced sudden drops of both speeds to ~2-3mbps. Resetting router restored speed for short periods. I use...
so I have notcied recently that my speeds seem to keep getting throttled. im currently out of contract and not looking at renewing due to the fact that there has been a bug with the router that stops UPNP from working correctly. This has affected my ...
Have full fibre but having problems
Have just signed up to new 2yr deal and received a new router, TTSCOMFAST5364-4.T8. But only c.6 months back an engineer replaced my old faulty router with a TTSCOMFAST5464-2.T4. Everything is working OK, is there a material benefit in installing the...
Having upgraded to voip 150, my upload speed is now around 28mb, and the download speed is stuck at just under 100mb. Its rock solid, it just seems to be hitting a ceiling and not getting anywhere 150mb. I have tried resetting the router/hub, no chan...
Hi all.Some may remember the username form way back when I used to hack BT routers for giggles and give them a new lease of life outside the BT regime. So I kind of know a little bit.Anyhow: Here's the back story.A couple of weeks ago I noticed the F...
Recently my Fibre 65 broadband seems to have got much slower, so I had a long chat with support today. I'm getting speeds to the router of 30mbps. Support were unable to offer much help, and after a couple of hours, they came up with the answer that ...
After having endless problems trying to be upgraded to full fibre first of all being charged £2000 for installing fibre cables through our drive so that was a no no then another dept telling me that no I didnt have to pay TalkTalk paid Openreach so b...
Upgrade to fibre 150 Volos for a price of £28 per month for 24 months
I have an issue where i noticed my devices appeared to slow/drop connection. Eg downloads would fail. I checked the talktalk website and sure enough, there were issues showing, Devices tab with exclamation mark. If 4 to six devices were connected, ev...
I dont know if anyone else have a simular problem butI upgrade from the vdsl services to the full fibre product 500 down when the service was install i was getting 89/91 download so I spoke to support and they exculate the problem to openreach who ma...
From 1 or 2 days ago, I felt slow speed of my Fibre 65 broadband. Youtube often buffered during watch video. Today I login to my WiFi router, which showed 10.5Mbps download speed and 4.4Mbps upload speed. I ran SpeedTest APP on my mobile and got the ...
I have Fibre 65 and I have just been invited to renew a contract BUT when I checked the speed (when the service was last available on 25 June) the mean download speed to my router was 49 Mbps and the MINIMUM guaranteed download speed to my router was...
I am a former Shell Broadband customer who was offered a new contract by TalkTalk in January, and I signed up to (and paid for) 150Mbps. I have continued to get a maximum of 108Mbps every day since then, and there appears to be a "choke" on my speed....
Hi, I am currently having a fibre 35 plan which will expire next month. I need to upgrade to fibre 65 plan. As I saw the rent is 27pounds a month for fibre 65. Is that correct? If it is then I would like to upgrade my plan to fibre 65.
Every other night my router starts flashing amber and I lose WiFi connection - this always happens between 8.30pm and 9pm and doesn’t come back on until I start an online chat and they look into it, which is very time consuming - in the last week alo...
Ongoing for months, repeated calls to tech department no resolution.Talktalk wifi hub with external WAN modem.Router version SG4K100208 with a separate wired ubiquity wifi access point to increase range.Sometimes, the whole system grinds to a halt, s...
My connection to the telegraph pole is copper. My next door neighbour has a fibre connection to the same pole (he works for OpenReach). How do i get a fibre connection? Do I have to request it?My connection is flaky tonight. TalkTalk Speedtest showed...
Hello. I'm frequently disconnecting and my sync speeds are changing each time. Currently my speeds are ~21/13. I spoke to someone in the chat but I don't think their solution will resolve the issue, as I think the issue may lie with the exchange or c...
I wrote about an issue I have with my package being updated but there has been no increase in speeds on my line. I was chatting by message to a Support rep yesterday but they seemed to disappear and I have heard nothing more about my query. I was loo...