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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
500fibre was installed yesterday. Everything appears to be working fine except the speeds. PC on auto 5ghz. ???
Hi Guys, Been having trouble with my internet connection today - really slow! Rebooted, with a 40 minute break, my router at 6:00pm but speed tests to device are still only half the norm. Please could you have a look at it for me? Thanks and regards,...
I have just checked and my internet connection speed is only 4.4Mbps Download and 2.0Mbps upload. Can you please help. Thanks
I have just received a new TalkTalk router after the previous one was faulty, but now the internet connection is extremely slow - please help!
The past few days I have been getting less than guaranteed speed (fibre 65, I'm guaranteed 39.5 but getting 34.5 when checked by logging into the router). Also internet the has been unstable, dropping several times a day when I'm trying to work from ...
My HG 635 router has for several mongths been randomly losing connection every once in a while.It doesn't show on the router, all lights winking and blinking, but the PC, Laptop and TV all or variously lose connection.Today that is happening very fre...
Hi.Just switched to Fibre 150,and all new cables installed on Dec.5th.Am getting reasonably constant speed to the new router,but not to my devices,speed drops to around 30,after 6mtrs.As talktalk do not seem to offer an alternative router,should I pu...
Quick question as it’s Sunday evening in UK. Experiencing very slow download speeds 10mps and less for a few hours. Have run connection test and was prompted to download the Routethishelps app which I did. Followed all instructions and sent a photo, ...
There have been three intermittent problems since around 17 November 2025. 1) The internet keeps intermittently cutting out numerous times a day. It goes down for 2-3 minutes at a time, then it starts working again. I can ping the router (192.168.1.1...
The speed quality is degrading rapidly with each day. It has been at this slow speed for about a week now. I feel there is nothing else to do than swap providers at this point...
Hi, Please can someone request a DLM reset on my line?I’ve replaced my master socket (NTE5C MK4) and fixed internal wiring — it’s been stable for over 5 days.Current sync: 54,999 / 14,999 KbpsMax attainable: 67,040 / 23,281 KbpsSNR: 9.1 / 11.9 dBThe ...
Hi Guys, TT website line test says that everything is fine but I may be having trouble with my WiFi. Well, everything is not fine. The Ping is so bad that I can’t get a line speed test every time I try. One second the connection seems fine, the next ...
Hi all,Bit of a quandry with this one. I'm on Fibre 65, with a Huawei HG635 router (which started life as the router I had on conventional broadband). The internet is frequently far slower than the speed I should be getting (guaranteed 43, I think bu...
On Monday I reported an issue with our broadband. We are experiencing poor speeds and constant dropping out. A case was raised REP -16133791 - but we are still experiencing problems and I am unable to get updates on the status of the issue. Please ca...
Hello I would like raise an issue with my upload speed which has been dropping gradually over time, from 17.5mb to under 10mb download speed has increased by a good 10mbps.Im currently plugged into the test socket and there is no internal wiring, pho...
We have had a very reliable VDSL connection to Sagemcom FAST5364 3.00 with SG4K100208 - normal sync speeds ~75mbps down/20 upLast weekend we experienced sudden drops of both speeds to ~2-3mbps. Resetting router restored speed for short periods. I use...
so I have notcied recently that my speeds seem to keep getting throttled. im currently out of contract and not looking at renewing due to the fact that there has been a bug with the router that stops UPNP from working correctly. This has affected my ...
Have full fibre but having problems
Have just signed up to new 2yr deal and received a new router, TTSCOMFAST5364-4.T8. But only c.6 months back an engineer replaced my old faulty router with a TTSCOMFAST5464-2.T4. Everything is working OK, is there a material benefit in installing the...
Having upgraded to voip 150, my upload speed is now around 28mb, and the download speed is stuck at just under 100mb. Its rock solid, it just seems to be hitting a ceiling and not getting anywhere 150mb. I have tried resetting the router/hub, no chan...
Hi all.Some may remember the username form way back when I used to hack BT routers for giggles and give them a new lease of life outside the BT regime. So I kind of know a little bit.Anyhow: Here's the back story.A couple of weeks ago I noticed the F...
Recently my Fibre 65 broadband seems to have got much slower, so I had a long chat with support today. I'm getting speeds to the router of 30mbps. Support were unable to offer much help, and after a couple of hours, they came up with the answer that ...
After having endless problems trying to be upgraded to full fibre first of all being charged £2000 for installing fibre cables through our drive so that was a no no then another dept telling me that no I didnt have to pay TalkTalk paid Openreach so b...
Upgrade to fibre 150 Volos for a price of £28 per month for 24 months
I have an issue where i noticed my devices appeared to slow/drop connection. Eg downloads would fail. I checked the talktalk website and sure enough, there were issues showing, Devices tab with exclamation mark. If 4 to six devices were connected, ev...