Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I am wondering where I go to request a replacement router as mine has just stopped working, I have had the same router since I became a customer many years ago. The internet disconnects multiple times in a day, and requires rebooting all the time. I ...
Internet speed has been absolutely awful for awhile....not what I am paying for....disappointed
Downloading recorded films is extremely slow.
I signed up on Friday was told I would be getting eeros router but it ailys no items to track I hope something is going to be sorted had no WiFi on back security cameras for 2 weeks need this sorted I’m not getting total home WiFi at all
I am very unhappy with TalkTalk. My mother has a fibre 65 standard router and it keeps dropping devices, dropping connection and generally being rubbish. I have run every test on the support website, reset it a load of times, turned it off for 20 min...
Just got a new router and spent around 4-5 hours re-connecting all of my devices (cameras, smart plugs, echo’s, bulbs…you get the idea, the woes of living a modern, somewhat lazy lifestyle). This was not fun.Things are just as bad, if not worse than ...
Here's my issue. After a stormy night my broadband connection is terrible. Although the hub light remains white at all times, the speed varies between zero and around 12mbps. It hits zero around every 5-10 minutes or so. At that time any connected de...
I have been having dropouts on my desktop and TV. I have tried all the tests and suggestions many times. Sometimes they work for a while then back to slow or drop outs. After another round of rebooting etc, I am getting 30mbps wired via powerline ada...
My contract was coming to an end (18th Jan) so I chose the option to upgrade to fibre 250 on a 24 month contract. This was supposed to go live on the 15th of January. It appears I'm still on my previous fibre 150 speed. It's almost impossible to get ...
Why are talktalk telling me that Fibre 65 is not available at my address when they are advertising it to new customers (at my address) and BT Openreach say it is available? I currently have Fibre 35 which is not fast enough. Sky are also offering the...
Internet is intermittent. Alexa is acting like we're strangers!Router light is always on but no connection.When on, great in one room but very poor in another (usually both great).Nothing changed this end at all!Tested line, they see there's a proble...
It is over 36 hours I have been experiencing very slow internet, logged a case since then, and was told my issue is being resolved. Nothing has changed since then. What is actually going on?????
Was having very slow speeds, ran the line test and it detected a fault on the line. The engineer came and supposedly fixed it but it's still exactly the same.
Hi I have fibre 35 package which delivers 35mbps to the router. Recently a very old microfilter stopped working so I swapped it for another very old spare that I had. This microfilter delivers 30mbps to my device. Thinking that this old microfilter m...
I had to have a replacement modem sent to me, changing from a MT992 to a Sagemcom 4370 in early November. Before with the MT992 I was getting close to 300mbps down line speed, but now with the Sagemcom 4370 it has never gone above 230mbps. I have tri...
I've come to the end of my TT contract and have been offered the deal shown below, how can I find out what guaranteed bandwidth I'll get? At present I get 34Mbps, the last time we renewed TT told us we'd get around 65Mbps, we didn't then we were told...
Hi TalkTalk, Since before Christmas I have been experiencing slow internet connection speeds (upload and download) and have noticed that there is a solid white light on the front of my TalkTalk router. Nothing has changed in the home and as far as i'...
Incredibly poor speeds, all the time. Drops out lots of times. Advertised as av speed 67Mbps - something I’ve never experienced - ever, nor anywhere near it. They never mention their guaranteed download speed of 7Mbps for Fibre 65, it only gets a men...
Hello I’ve just installed a new router and I was hoping you could optimise my DSL connection please. I currently appear to be stuck on a DLM profile of 54999 kbps, even though my line is capable of much higher speeds.
Hello I've been a TalkTalk customer for many years and have had the same HG633 router since joining. In the last 6 months I've noticed my download speeds regularly drop to around 2Mbps. Restarting the router fixes this, but only temporarily. Is it po...
I’m about 3/4 of a mile from the cabinet.I have been getting 23 Mbs for ages and now 16 is the norm with the same equipment (Draytech Vigor 160 modem and tp-link archer AX73 router, but same issue with stock sagecomm router though with that I only ev...
I've done a speed check on 4 different speedtest providers including talktalk's website. I'm paying for 500mb but getting 96mb.Also there is no history of my speeds on my account.How can this be rectified.
Hi,For over a week I have had the same continuous problem with my router, the white light stays on however my devices keep disconnecting and we have to turn the router off and on again for it to work for another short time period (this problem has be...
My account was migrated from Shell Energy and since then internet speed has degraded. I am supposed to get minimum 55MBPS speed guaranteed but i currently getting between 3mbps to 31 mbps. I have restarted the router and removed all connected devices...
Hi, My connection has been stable for some time now and I'm not having any disconnects or other issues. It just seems to have become much slower than usual. I had hoped it would fix itself as it has in the past but it's been a couple of weeks. Please...