Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I had to have a replacement modem sent to me, changing from a MT992 to a Sagemcom 4370 in early November. Before with the MT992 I was getting close to 300mbps down line speed, but now with the Sagemcom 4370 it has never gone above 230mbps. I have tri...
I've come to the end of my TT contract and have been offered the deal shown below, how can I find out what guaranteed bandwidth I'll get? At present I get 34Mbps, the last time we renewed TT told us we'd get around 65Mbps, we didn't then we were told...
Hi TalkTalk, Since before Christmas I have been experiencing slow internet connection speeds (upload and download) and have noticed that there is a solid white light on the front of my TalkTalk router. Nothing has changed in the home and as far as i'...
Incredibly poor speeds, all the time. Drops out lots of times. Advertised as av speed 67Mbps - something I’ve never experienced - ever, nor anywhere near it. They never mention their guaranteed download speed of 7Mbps for Fibre 65, it only gets a men...
Hello I’ve just installed a new router and I was hoping you could optimise my DSL connection please. I currently appear to be stuck on a DLM profile of 54999 kbps, even though my line is capable of much higher speeds.
Hello I've been a TalkTalk customer for many years and have had the same HG633 router since joining. In the last 6 months I've noticed my download speeds regularly drop to around 2Mbps. Restarting the router fixes this, but only temporarily. Is it po...
I’m about 3/4 of a mile from the cabinet.I have been getting 23 Mbs for ages and now 16 is the norm with the same equipment (Draytech Vigor 160 modem and tp-link archer AX73 router, but same issue with stock sagecomm router though with that I only ev...
I've done a speed check on 4 different speedtest providers including talktalk's website. I'm paying for 500mb but getting 96mb.Also there is no history of my speeds on my account.How can this be rectified.
Hi,For over a week I have had the same continuous problem with my router, the white light stays on however my devices keep disconnecting and we have to turn the router off and on again for it to work for another short time period (this problem has be...
My account was migrated from Shell Energy and since then internet speed has degraded. I am supposed to get minimum 55MBPS speed guaranteed but i currently getting between 3mbps to 31 mbps. I have restarted the router and removed all connected devices...
Hi, My connection has been stable for some time now and I'm not having any disconnects or other issues. It just seems to have become much slower than usual. I had hoped it would fix itself as it has in the past but it's been a couple of weeks. Please...
Hello having issues with my WiFi router, keeps cutting out after every 30 minutes (no connection) power cycling the router restores connection but not for longhaving to power cycle it at least 10 times a day. seen other people post similar issues and...
Dear Sir/Madams I have a problem with my Huawei-HG633 router. It rarely runs near the maximum speed of my internet package and constantly drops down to a crawl requiring me to re-start it, as a consequence of this frequently members of my family are ...
So I ran a test because my internet seems far slower than normal. It found that the network in the local area is ok, but told me to "contact us" at talktalk.co.uk/tech, which seems to have no discernable way to contact anyone other than a forum?My in...
I have been experimenting with an alternative router so as to enable setting up a mesh network but that hasn't worked out so I have completely reinstated my TalkTalk WiFi hub and, yesterday all was well, with a download sync speed of over 45K. That's...
The download speed to my router is 76 Mbps but from the router to my devices it fluctuates between 12 and 23 Mbps, why is this so poor?(I’m on fibre 65 by the way).
Due to renew my contract in few weeks at the moment on Fibre 65 which i want to stay on but guaranteed speed download is only 24 Mbps is low for Fibre 65 is there any chance for it to be increased please thank you
When can I get faster broadband from city fibre
Hi, I have been suffering with very slow broadband speeds...i went on the online chat earlier with Bilal and he said he had fixed it and asked me to do a hard reset...a speedcheck then at 17.55 (see attached) increased the speed but as you can see f...
Hello, im after a bit of help. Could you turn off my wifi optimisation please. I've recently moved into a block of flats where the channel traffic is very high. The signals great once i manually change the channel but after a while it changes back to...
I'm a former Shell customer. My speed is consistently throttled to 100mbps when it should be 150mbps. I've tried ringing and using the online chat in hopes of resolving this. Both a tremendous waste of time. How do I go about actually getting the spe...
what should the average speed of fibre 65
I have a new modem a Sagemcom F@st 4370, coming from a Huawei MT992 with a Gfast connection. Tested the internet downspeed, where in the past I was getting 280mbps i'm now getting 190mbps. Do I have to wait until the DLM adjusts to the new Modem?
Every time I log into eero it says I have >900 Mbps, but then with laptop wired directly into the router which are next to each other I'm getting 25mbps. This happens all the time, does anyone else get mediocre performance but great stats in the app ...
I have FFTC and over the years have consistently had 36Mbps but since 10 October (coinciding with 6 hour outage in next road) the speed has gradually dropped, hung around 7 or 8 Mbps but today is now down to 1 or 2 (upload speed is 4Mbps). I have con...