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Forum Posts

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Weak Security Warning on Apple IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

home move

Hi all supporting team members, My new home sales stated that there will be a master telephone socket located in the hallway which is where the BT lines are installed along with the BT internet connections. There is a also a secondary telephone point...

New netflix fibre 65 upgrade email

Several weeks ago I opted to change my package to the 65 with Netflix. Still not had an email to link my netflix account, plus I have a super safe boost 4 pound charge I don't want. Saying I still have an order pending so can't cancel boost.

DJ_Dodgy by First Timer
  • 112 Views
  • 2 replies
  • 1 like

Future Fibre Issues

Open reach came and installed my Future Fibre box on Monday 13th December and I had an email telling me it would go live on 16th.So far I have spent about 6 hours on the phone to Talktalk trying to find out why my service has not gone live.I still ha...

Wi-Fi hub TAKES OVER

Recently, after logging into the user interface of the TALKTALK WI-FI HUB, instead of setting the Channel selector to AUTO, I have set it to a Channel which I prefer mostly to avoid/minimise sharing with other users in the vicinity. I follow this pra...

Fibre 65 plus free Amazon Echo dot

I have been trying for the last 3 weeks to switch to the Super Fibre bundle. I have applied online at least twice and all it says is you will be sent an email in 10 days. 10 days is well past and I have received nothing except repeats of the original...

FIBRE 65 PLUS TV...NO TV BOX OR CHANNELS

Hi, We have been with Talk Talk for over 10 years now across two properties, i have really only just noticed the package we are now on is Fibre 65...PLUS TV....what TV is in this package? We have no box or anything? Thanks

'Wrong Login Information' - Fast 5364 Router

Hey,I went to log in to my router today using the admin page and I'm getting 'wrong login information'. I've logged in plenty of times before and last successfully logged in a few weeks ago to set up port forwarding and check things. I use a password...

jmmrly by Chatterbox
  • 283 Views
  • 6 replies
  • 0 like

Still cannot login after 4 weeks

Getting really fed up now. Four weeks plus with not being able to login. Started when I signed up for data 150. Wanted this as my current internet security is coming to an end in 3 days and wanted f-secure as part of package. Was later told that woul...

Mulhuis by Participant
  • 192 Views
  • 4 replies
  • 0 like

New join from overseas

Hi customer service of Talktalk, Hope you all well today. Thank you for your email of direct debit setup. Once I went through the credit check address history of the application progress, I inputed that I will come from overseas (Hong Kong) and will ...

Looking for my N order number

Hi, I am trying to find my order number beginning with an N so that I can track my new Fibre 65 purchase through Top Cashback. Hopefully someone can help 爛Thanks

AVM FRITZ!Box 7583 g.fast connection

I've got a g.fast connection, g.fast faceplate and the above g.fast capable router. I have set it up and it works fine with the Openreach modem. However, I want to remove the modem from the set up to connect the FRITZ!Box directly to the g.fast socke...

Angel9 by First Timer
  • 202 Views
  • 2 replies
  • 0 like

Devices found on my Wi-Fi

Hi All, Maybe this has been discussed before but running a couple of searches came up with nothing so here goes..... I have recently had to re-installed a new copy of Avast free Anti-Virus. Once installed I updated and then ran through the various to...

td123 by Whizz Kid
  • 257 Views
  • 4 replies
  • 0 like

WiFi IS NOT ACTIVATED FOR 8 DAYS

Hello,I am very disappointed with your wifi connection which I took one week ago. My Wifi was expected to be activated and ready by 13th of this month and it's been 8 days and is not ready yet. Everyday the customer service people say that it'll be r...

Can an old router handle Fibre 150 ethernet-only?

Will an old TT/Sky router with a WAN ethernet port be powerful enough to NAT 150 Gb/s from the ONT to gigabit ethernet? I'll turn its Wifi off and use another AP that feeds off it.I'm assuming that there's nothing special the Eero6 does RE authentica...

Speeds

Hello Houston we have a problem. I had F35 for many years sync at 40mbs pulled in a download of 38 constant. Upgraded to F65 and I come in from work and see In from work testRouter reboot45min shut down

Before.jpg 60 min.jpg 30min.jpg
Bazzatay by Whizz Kid
  • 891 Views
  • 23 replies
  • 0 like

Your ISPs DHCP does not function properly.

Hi Support. I’m looking to use my own router, as opposed to the stock unit. My router (ASUS RT-AC86U) is reporting that “your ISPs DHCP does not function properly”. I assume that the MAC address table at the DSLAM is full and it is not allowing a new...

Weak Security Warning on Apple IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

WIFI Dropping Out

For the last 10 days the WiFi has been dropping out. I keep getting two messages when this happens, either "Password Incorrect" or "Authentication Error" We have had two power cuts in the same period. I did think it was because the router and in line...

TERRIBLE INTERNET FIBER 35 EVENING ONLY...?

It's been almost 4 weeks and I feel like I am battling on my own. Recently switched to Fiber 35. The internet is unbelievably slow. It's like those is Dial up era - 0.25MBPS download but strangely enough 6MBPS upload. And this only happens in the eve...

WyattKai by First Timer
  • 134 Views
  • 1 replies
  • 0 like
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