Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
The internet connection is very bad, I am so tired with this now. It’s really annoying
How do I register my phone. The phone adaptor shows Internet and power but can't see the phone. All plugs are in and new?
Have just had 150 Full Fibre installed with Voip talk. Cannot log in to Digital Voice App told I need pin/password. Contacted customer service and was told App was being removed so I would not be able to access or use it's features. Is this correct?
On renewal of fibre contract I received a new TV Hub. Since it only records by flash drive I have decided to keep the old box. Do I return the new unused TV Hub in the return kit supplied for the old box?Brian
My eero router failed this morning (so support say) so another is on order but it won't arrive until later in the week. I work from home and have a child with the Internet being used for TV as well. I've tried using a third party asus rt-ax82u router...
I had my Fibre 150 installed on Monday, together with the VoIP adapter. I saw that there was Digital Voice App available in the Play Store and downloaded it. I tried to set it up and failed. When trying to reset the password I received an 'oops techn...
Hi there, I’ve got a password set up to join the network, however; anyone that clicks the join network gains access without the password. How’s this happening!
Anyone else use Ivanti Secure Access client to connect to work from home? This was working fine last week but now it wont connect. Hardware version: FAST5364 3.00Software version: SG4K100174 I can tether to a phone and it works fine so it suggests a ...
Just wondering if anyone has recently successfully, changed their login password. I need to do this because I cannot remember how the account was set up - surely I'm not the only person this has ever happened to!!By responding to text prompts, I can ...
Hi, I know you guys like puzzles so here goes.......I am on the Fibre 65 plan and for the last 4 years have had a steady 51mbs. On the 8th this month it suddenly dropped to steady 47mbs. Checked the connectivity on line and it came up with a fault , ...
I've just joined TalkTalk but my account name has been entered wrongly. How can I change it? The only option I see is for a downloadable form with proof of the change but the error is not mine. Thanks.
Hello there I am moving from my current address this 2nd April and I would like to be a talk talk #fiber brodband customer what should I do Thank you
Ok, so my fibre broadband stopped working on Thursday 15th February. Went through the live chat to try to fix the issue. Restarted Eero router, restarted ONT box, factory reset of the Eero router, but none of that worked. I tried a second Eero router...
Can you confirm that fibre optic cables will be fitted to my house tomorrow, Tuesday 30th. Received a telephone call but wonder if this is correct as I have not heard anything from Talktalk direct.
Hi, as the title says, I want to disable IPV6 and change the security settings on my TT router. How do I do that?The reason is I have a particular connected device that is struggling with IPV6 enabled and that needs the specific type of security used...
Hey, i’m needing some help as for some reason all my apps and websites have become useless as my talktalk WiFi is stating “This site can't provide a secure connectiondictionary.cambridge.org sent an invalid response.ERR_SSL_PROTOCOL_ERROR” meanwhile ...
I have bought a new iPhone and I am trying to set it up but my wi-fi password is not recognised. The internet and email works perfectly but the new phone does not accept my password. I have been very careful when putting the password in.
Hi Guys, Firstly, sorry if I have used the wrong section to post in. Please move if needed. I hadn’t been on the community for some time, but Tuesday and Wednesday I received the Verification Code emails allowing to post comments on here. Since Thurs...
Hi,I hope you can help me, I suddenly lost internet connection around 11am today, my phone line is working, I then rebooted my modem and eero router and when it's still not working I went on live chat and it's been over 4 hours now I keep getting pas...
HelloMy internet has been unstable for the last 2 weeks, this is the first time I've been able to get to this page because the site never loads.Please can you sort this out?I've tried all the suggested fixes, nothing works. The constant outages have ...
Hi, my Talk Talk connection has stopped working with my modem and router - a Draytek Vigor130, and a Ubiquiti USG. All was working well until a week or so ago when the connection dropped. It seems there was an external fault, but eventually that seem...
When (trying to) log into my account, all I see is the message "Some exception has occurred. Please contact the administrator." Why is this, and what can be done to fix it?
Hello! We’ve had no internet since the 2nd May and the router just continuously flashes orange and blue. Performed many troubleshooting steps as listed below: - Tried resetting- Tried Factory Reset via physical pin- Left the router device off for ove...
Hi, I had Fibre 150 installed 6 Days ago and I have not been able to connect to it via my Eero 6 or my old talktalk router via the Red WAN. Openreach have been out and checked its all installed properly but apart from that no one seems to know wha...
We've had what was at the time, York Fibre, ever since it was available. At some point this switched over to Talk Talk and we've been with them ever since. I recently received an email saying that our contract has expired and (surprise surprise) the ...