Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Please can someone help me fix this issue, Im aware from other posts that the router needs something doing to it?
Can I please have a New Router as mine is not working at all and I have tried everything to fix it Thank You
Hello. I have been having intermittent issues with using FaceTime, iMessage, WhatsApp video calls to Canada for a long time now over Wi-Fi. I have even tried video calling on instagram and this is also the same as mentioned. Sometimes, but not often,...
Came home from work today to find my broadband connection was not working. After following the usual diagnostics tests and running an online connection test the issue was not resolved. I started a live chat with the Technical Team and over the course...
Hi I have a case open as my hub has no internet connection since last Friday. The hub is showing a solid orange light after trying to connect with orange/white alternating lights. Tried different cables and also from the master socket with the same r...
Hoping someone can help, don't dare go through chat or call centers as they don't know what to do. I'm on g.Fast and have an BT openreach router supploed on install and no Internet light. Line test ran, said there was an issue and to unplug the route...
Good morning,This morning my TalkTalk router is showing a steady orange light(all was good last night).Have tried to power down the router and then power up, but the router can’t sync with anything. Could you take a look and raise a fault please?
Good evening,Good evening,I wondered if anybody had had any recent issues with their EERO6 since last week I have had a certain devices that are able to connect to the Wi-Fi, however have no Internet connection. I’ve contacted TalkTalk on several occ...
I have been unable to connect to the internet since 4pm yesterday (Friday 4th October). My partner is working from home and the connection suddenly dropped and we have been unable to connect since.I had a new socket fitted a few weeks ago and this so...
Astonishingly poor customer service by the time I receive my umpteenth pointless update on Monday, 20 days without service.When you finally manage to speak to someone if they don’t have a system outage they are nice and polite but completely ineffect...
The connection seems to always cut off and on very frequently, i've tried firmware reset but doesn't fix the issue, please help thank you
HiFor the last few weeks I have been u able to connect my work laptop to the network either WiFi or wired. All my other devices work, so I assumed it was the VPN, I have had it reinstalled twice and tested that it works on other private networks or t...
I don't have internet for two months I called and announced several times by phone and chat now I received the payment bill that I always pay if I don't get the internet no one solved the problem why should it be paid?
Hello, apologies for the long message. You just read it, I've been living it..... So. 19 May 2022 I receive an unsolicited email from TalkTalk saying "Your broadband is about to be upgraded to future fibre" 16 June 2022 CityFibre engineer arrives and...
After a line test and factory reset on Monday/Tuesday this week, tech. support advised my WiFi Hub 2 router was faulty and would dispatch a replacement one.I received an e-mail today advising me that changes had been made to my account and that I wou...
I was with shell energy who you have taken over my broadband has gone off & I need to know if this is because of transition?
Hi can someone check my parents WiFi please not working now all day, in my profile
Hello, hoping someone might be able to advise. We have been with TalkTalk for around 13 years with no issues until a month or so when wifi stopped working in certain parts of the house. After discussions with TalkTalk they suggest upgrade to fibre 15...
Hello, how do I place restriction on my sons devices so his Internet turns on on his phone an ps5 at 11pm but the Internet stays on for all other devices Thanks
Help please just moved to new home that appears to have a bt Openreach outlet believe it’s called an ont? Talk talk have not sent me any cables leads. What do I need in order to connect?
My normal download speed is about 22Mbps. At 1.40am the modem rebooted and reconnected at just 4Mbps. When I saw that this morning, I rebooted it, but it just reconnects now at 13MBps (which is lower than my speed guarantee). I tried the self test ut...
I am having lots of spasmodic interferance on my TV occuring later in the day that gets worse the longer the tv is on, it also distorts the sound.Also when I turn the TV and Talk Talk button off on my remote the blue talk talk button keeps flashing a...
Can anyone put light onto this NO INTERNET CONNECTION on iPhones? This happens on mine intermittently. I’ve had 4 new WIFI Hubs 5364 and they all the same. I now wonder if it’s worth paying for this service anymore.
Hi sync speed is at around 42/43 Mbps, when it was usually close or above 60. Did a line test and there is an issue, been told to speak to Sara, but i cant find her.Download speed is close to 40, upload 17.Modem is plugged in directly in the master s...
Help! I had fibre installed a few weeks ago, including landline, and for the past three days the phone hasn't worked. Right from the start it gave an intermittent tone when picked up (the same as when there's a voicemail, which there never was) but c...