From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
New fibre router , I have my phone in a different room, how can I plug it into my fibre router
I'm having never ending issues with my Internet connection and communications with technical live chat are infuriating and extremely time wasting (I've learnt all their pre written scripts!).For about 3 weeks my wifi hub (fibre but wire from caninet)...
I’m extremely frustrated because, after we upgraded from an old slow system (copper cable)to Fibre35, although it is sometimes faster it is very unstable and drops out frequently. The change to Fibre35 happened in November and I’ve had problems ever ...
When connecting devices (mobiles or tv) to the wireless, the Mac Filter mode as to be set to Allow all for the connections to succeed. However when Mac Filter mode is set to Allow devices can not connect. Note that I have added the devices mac addres...
Broadband down. Tried the Wi Fi Assistant App………0/10!!When Talktalk works it’s all fine but in my experience when it breaks down it’s usually a nightmare experience!
Hello I would welcome comments/advice on an issue I have recently started having with my HP Printer not connecting with the HP Instant Ink webservice. My Printer is sited upstairs and has worked satisfactorily with instant ink account for years.The p...
We ordered our house move on our TalkTalk account on 18th March, unable to do any sooner due to a legal complication, and moved to new house on March 20th. We were told we would have the new landline installed and router socket installed on March 26t...
As an 02 mobile customer I'm entitled to some very tempting offers from Virgin Media, e.g. their 250Gb service for much less than I'm currently paying TalkTalk for Fibre 65.TalkTalk has offered me a better deal on Fibre 150 to stay, but I'm unsure wh...
Hi. I have issues again with my broadband this morning. This time the red light is showing for internet on my router and I have no connection. I have rebooted several times but no change so far. Could this be looked into please
Been passed around at least 8 agents on the chat. loyalty keep passing me to faults and they keep passing me back to loyalty. really need a number to call talktalk on.
Hello I have lost Internet connection, just have a single orange flashing light. Call to talk talk not helpful
Hi, my router shows it has good download speeds (40Mps) but it is not connecting to the internet. Please help! Thanks
I have no current broadband. All lights are green but msg comes up as no internet. Could this be checked please
For the past few weeks my internet has been dropping out regularly throughout the day. I was hoping this might be a temporary fault which would resolve itself but it hasn't.On 10/03/2026 I ran a check through my connection and it identified an issue ...
Are any other customers having the same problems upgrading to to Full Fibre 150. I have now had 3 contracts cancelled. 3 months later I have had to sign a new 4 th contract . The CEO complains manager could not guarantee it would go through successfu...
Hi, Ever since I’ve reconnected my fiber service I have no internet connection. I was told that the external issue was resolved. I was sent a new router but this didn’t fix the issue. I am not getting anywhere with the chat support. No idea what chec...
Hi TalkTalk community (and any staff monitoring), I'm at my wits' end and hoping for some real help or escalation here, as live chat support has been incredibly frustrating.My setup and issue:Router: Sagemcom FAST5364-3 T8 (older TalkTalk Wi-Fi Hub m...
Hi all, We are setting up an eero Pro 6 to replace our old TalkTalk router. The eero mobile phone 'app' couldn't find the eero (which showed a solid blue light) when the eero was plugged directly into the ONT box via the suppled ethernet cable. Howev...
Hi there Looking for some help please as I have spent nearly 2 hours on live chat over the last few days and got absolutely nowhere. The past few days I've been having issues connecting to a few websites. First I noticed was my Strava app (which I us...
HiSeem to be getting some kind of interference on the Router (Wifi Hub).Generally Fibre35 gives me a solid 12-17 Ping with 30Mbps down 6Mbps up.However I keep getting intermittent drops to 500+ Ping with single figure Mbps down and less than one Mbps...
Hi. I've been on this package for quite a while now and have been satisfied thus far with what I've been getting. Lately though, I've been thinking. With the impending end of the 'copper' landlines, whenever that will be. What is going to happen with...
Unable to get "https://www.tib.org/en/linies-i-horaris/autobus/-/linia/A11"That's pretty much it!Down for everyone says its up, TalkTalk can't access it either by PC or Phone.If I switch off WiFi, I can get it using my O2 connection!WHY are TT blocki...
Hi - anyone know how to enable Bridge Mode on the Sagemcom FAST 5364 modem router that comes with Fibre 65.I've purchased a couple of eero 6e pro devices to replace inconsistent wifi extenders and eero suggest putting the modem/router in to bridge mo...
The internet tends to cut out once a week or so but normally restarting the router fixes the issue. However, for the last 12 hours I’ve had no internet doesn’t matter how many times I restarted the router. In the online account the page to check the ...
I havent encountered any major internet problems for years, but something bad keeps happening lately with my connection/ Every day for the past 4 days, my internet has gone off around the same time - around 1am-2am for about 15 minutes, before it rec...