Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I have been unable to connect to the internet since 4pm yesterday (Friday 4th October). My partner is working from home and the connection suddenly dropped and we have been unable to connect since.I had a new socket fitted a few weeks ago and this so...
Astonishingly poor customer service by the time I receive my umpteenth pointless update on Monday, 20 days without service.When you finally manage to speak to someone if they don’t have a system outage they are nice and polite but completely ineffect...
The connection seems to always cut off and on very frequently, i've tried firmware reset but doesn't fix the issue, please help thank you
HiFor the last few weeks I have been u able to connect my work laptop to the network either WiFi or wired. All my other devices work, so I assumed it was the VPN, I have had it reinstalled twice and tested that it works on other private networks or t...
I don't have internet for two months I called and announced several times by phone and chat now I received the payment bill that I always pay if I don't get the internet no one solved the problem why should it be paid?
Hello, apologies for the long message. You just read it, I've been living it..... So. 19 May 2022 I receive an unsolicited email from TalkTalk saying "Your broadband is about to be upgraded to future fibre" 16 June 2022 CityFibre engineer arrives and...
After a line test and factory reset on Monday/Tuesday this week, tech. support advised my WiFi Hub 2 router was faulty and would dispatch a replacement one.I received an e-mail today advising me that changes had been made to my account and that I wou...
I was with shell energy who you have taken over my broadband has gone off & I need to know if this is because of transition?
Hi can someone check my parents WiFi please not working now all day, in my profile
Hello, hoping someone might be able to advise. We have been with TalkTalk for around 13 years with no issues until a month or so when wifi stopped working in certain parts of the house. After discussions with TalkTalk they suggest upgrade to fibre 15...
Hello, how do I place restriction on my sons devices so his Internet turns on on his phone an ps5 at 11pm but the Internet stays on for all other devices Thanks
Help please just moved to new home that appears to have a bt Openreach outlet believe it’s called an ont? Talk talk have not sent me any cables leads. What do I need in order to connect?
My normal download speed is about 22Mbps. At 1.40am the modem rebooted and reconnected at just 4Mbps. When I saw that this morning, I rebooted it, but it just reconnects now at 13MBps (which is lower than my speed guarantee). I tried the self test ut...
I am having lots of spasmodic interferance on my TV occuring later in the day that gets worse the longer the tv is on, it also distorts the sound.Also when I turn the TV and Talk Talk button off on my remote the blue talk talk button keeps flashing a...
Can anyone put light onto this NO INTERNET CONNECTION on iPhones? This happens on mine intermittently. I’ve had 4 new WIFI Hubs 5364 and they all the same. I now wonder if it’s worth paying for this service anymore.
Hi sync speed is at around 42/43 Mbps, when it was usually close or above 60. Did a line test and there is an issue, been told to speak to Sara, but i cant find her.Download speed is close to 40, upload 17.Modem is plugged in directly in the master s...
Help! I had fibre installed a few weeks ago, including landline, and for the past three days the phone hasn't worked. Right from the start it gave an intermittent tone when picked up (the same as when there's a voicemail, which there never was) but c...
our landline is not working over VOIP. I have tried contacting TalkTalk several time but cant get any help. Does anyone have any suggestions on how to fix this?
Hi Guys, TT website tools say all is well with my internet speed and connection, but unfortunately this is not the case! The internet keeps dropping out and when it does come back, it is painfully slow. Please can you check it out for me. Thanks,Jack...
Hi, can you turn off the wifi optimisation on our router please? It keeps kicking our phones and tv off the wifi.
Poor internet connection
Hi, my internet connection is not working now. Can this be fixed now please.
We had line fault on 24/9 and it was resolved the same day late in the evening, which was very good. We let support know via the chat that it was all working but the ticket is shown as open and we're getting lots of messages saying you need to contac...
Hi,My company uses Cisco AnyConnect to establish a VPN connection to their network and it stopped working before Tuesday (not sure exactly when because I was on holiday). I contacted support, but the agent was unable to resolve my issue. I have a Wi-...
Hi all, After many months of happy browsing, my router started dropping internet connection at random again. It happens mostly late evening, today I lost connection 4 or 5 times between 23:30 and 0:10, I can't see anything indicating a fault in the l...