Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Once again I am without internet. This router has not even lasted a year. 3 routers in 2 years is a joke and now I need another. Every time I contact them to tell them it is a router issue I am met with you need an engineer. What to send them out che...
Hi there, I'm having an issue with what I think may be my hub dropping out at times. I have been trying to record a streaming audio file on Audacity and after a specific time (2hrs 21 mins) the stream stops and I receive an error message saying that ...
Hi My new Motorola phone kept popping up with "no internet connection" when connected to my elderly HG633 Router. I tried resetting the HG 633 but no change. A friend loaned me a BT HomeHub II which the the phone works fine with. How do I request a r...
I am wondering where I go to request a replacement router as mine has just stopped working, I have had the same router since I became a customer many years ago. The internet disconnects multiple times in a day, and requires rebooting all the time. I ...
Hi I am moving home and require your service in my new home. Do I just take your equipment with me and plug it in my new address? Please adviseregardslynne
When I log into the router, on the home page it says:Current connection time online for 00:15:21 day(s)On the advanced setting page it says:Uptime 1d 15h51m00s Now I have not restarted the router almost a week, so what's occurring ? and why do the 2 ...
Cannot have a visual and sound conversation on face book for more than say 10 miniutes before every thing drops out . This applies to very local calls also Austrailia.Before we switched to. eero a couple of weeks ago we could talk perfect on facetime...
My 4k free view box has intermittently started to loose tv channels and only allow me to watch 30 bbc channels, even though there are hundreds available and viewable when in settings mode. Every now and then after multiple restarts it finds all the t...
Hi my nan as a home security alarm that requires the phone line to work. The old connectors on the wall are no longer active so it's been plugged into the phone slot on the old routers. She now as a eero that no longer as a phone slot. We have had to...
I have fibre 65. My WiFi keeps dropping out. This is xausing me to loose connection on my tablet. I sit 10ft away from router and still happens. Ring doorbell says connection low, that is 20ft away. And despite buying a booster to put in bedroom it s...
same as previous on here,i migrated from Shell old shell router and my internet drops every sunday at midnight for 1 hour.I have tried the DNS fix and no joy,i contacted Talk talk who seem oblivious to this issue even though talk talk have replied on...
Hi Wondering if anyone can help I'm Working from home when joining Microsoft teams meeting in finding the internet drops out every minute or so and then will re-establish connection in 5 - 10 seconds, I have tried changing wifi channels in the router...
Why am I being charged for Fibre 65 when I do not have fibre to my house
My faster fibre broadband is down, landline still OK, and I've received series of texts about problems with the service in this area. The latest says the problem can be expected to last until 28 Feb. Hopefully that date is wrong. What's going on?
This is really frustrating.... is there a reason and a fix?.... its been happening for months and am now contemplating moving providers. Help Please!
I signed up on Friday was told I would be getting eeros router but it ailys no items to track I hope something is going to be sorted had no WiFi on back security cameras for 2 weeks need this sorted I’m not getting total home WiFi at all
Just got a new router and spent around 4-5 hours re-connecting all of my devices (cameras, smart plugs, echo’s, bulbs…you get the idea, the woes of living a modern, somewhat lazy lifestyle). This was not fun.Things are just as bad, if not worse than ...
Hello,Wonder if someone can help, have no internet since Sunday, been back and forth speaking to diferent people on whatsapp and every time with no solution.And engineer was booked to come yesterday but no show and lost a day of work because of it.Tr...
No Internet b36 area. Keep getting told different dates it will be fixed and it's not happening. Costing a small fortune on mobile data to support our security also. Smart tv only uses Internet!
Hi, I'm getting frequent sync loss (and high packet loss pre sync loss) intermittently over the last few days (and for 2 days last week). I conducted a line test via the account page which detected a potential fault and then directed me to webchat fo...
We were previously with TT but left after the hack and a torrent of scammers. Was signed up with Shell to start but got disconnected for a week due to an Outreach miswire. Then got caught in the TT fishnet. Unable to cancel the contract because the o...
HiI have been asked to help connect a DrayTek 2830 modem/router to a Fibre 65 Talktalk package(FTTC)The Talktalk router connects normally but when I plug in the same wire and plug from the filter, the DrayTek DSL light flashes fast indicating it cann...
I am so annoyed spent hours doing every check over and over had a booster but still connection drops out not only WiFi but with Ethernet cable can’t watch nexflix got to wait another 24 hours why can’t they just send me a new router??
Today I received a letter from LightSpeed Networks who apparently are installing full fibre broadband in the east and west midlands. It states:"Our approach in the first instance is to share BT Open Reach's Physical Access Network Infrastructure wher...
Here's my issue. After a stormy night my broadband connection is terrible. Although the hub light remains white at all times, the speed varies between zero and around 12mbps. It hits zero around every 5-10 minutes or so. At that time any connected de...