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FIbre Support

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Internet Drop Outs

dannyw13
Conversation Starter
Private Message TalkTalk
Message 2 of 2

Hi

 

Wondering if anyone can help 

 

I'm Working from home when joining Microsoft teams meeting in finding the internet drops out every minute or so and then will re-establish connection in 5 - 10 seconds, I have tried changing wifi channels in the router but the same issue occurs, does anyone know how to fix this?

 

When I'm on my own 5g Hotspot this isn't an issue at all

 

The bt modem doesn't lose connection so suspecting it could be a router issue?

 

Thanks 

Dan 

Daniel Waller
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

have you tested wired to the router to see if the drop outs are only affecting Wi-Fi  ?

 

Thanks  

Karl. 

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