Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi all, We are setting up an eero Pro 6 to replace our old TalkTalk router. The eero mobile phone 'app' couldn't find the eero (which showed a solid blue light) when the eero was plugged directly into the ONT box via the suppled ethernet cable. Howev...
I have a Fast5364 v.3.00 which has been working as it should for 2 years or more, on Sunday my Wi-Fi connected devices began to display IP Configuration Failure on any of my channels or on my access points, this has spread to my hard wired devices al...
HiSeem to be getting some kind of interference on the Router (Wifi Hub).Generally Fibre35 gives me a solid 12-17 Ping with 30Mbps down 6Mbps up.However I keep getting intermittent drops to 500+ Ping with single figure Mbps down and less than one Mbps...
Yesterday the router started to drop the internet connection regularly and the speed test showed 17mbps upload on a Fibre65 service. I spent an hour on the phone to a Talktalk technician but this did not resolve anything other than me moving the rout...
Why have I been sent one of these? Not requested and not informed
Hello,My Internet connection to the outside world seems to drop once a day now, steadly got worse over the last month. I thought I would go into the Router setup and review the operator logs. However, to my suprise the list is empty and I cannot see ...
Hi - anyone know how to enable Bridge Mode on the Sagemcom FAST 5364 modem router that comes with Fibre 65.I've purchased a couple of eero 6e pro devices to replace inconsistent wifi extenders and eero suggest putting the modem/router in to bridge mo...
I have recently upgraded from 'copper wire' to Full Fibre and TalkTalk sent me another WiFi hub which is identical to my existing WiFi hub but with an older firmware version.The old version was SG4K100208 and its replacement is SG4K100174. Why is thi...
I've been sent a new router and I don't know why
As any one else had this problem with the Fast Hub
Got an old Huawei router that has bricked. Spoken to customer services and they are going to send a new power cable thru to see if that fixes it but I was wondering if I could just get a new router as mine is very old. Have been with talk talk for ye...
I was tolf it wss time to renew as I was out of contract, i made a new deal and was told I would receive a new router ad mine is playing up, 4 times I had to contact them as the renewal didn't happen they said there was a fault and it was stuck but i...
I have lost WiFi on my sagencom hub and unable to connect to router via ethernet port using IP address: 192.168.1.1.I have tried resetting and turning off for 20 minutes a number of times without success.The orange LED is constantly flashing.All ok w...
I've been using TalkTalk for a few years now but i've never had a router upgrade and im currently using the Huawei HG633 which is very outdated and rather vintage from 2015 and its performing poorly and we're having to turn it off and on everyday but...
Just changed to fibre and the phone won’t work through the new router!
Hello, TalkTalk peeps Every few days I have an issue with one of my devices - Samsung Galaxy S22 - having connection problems. I'll try to get online and am unable then I'll check the phone Wi-Fi settings and it will say connected without Internet....
I got home yesterday and my router is blinking a amber light. Ive tried all the troubleshooting with no effect also tried contacting talk talk with no success.
Hi Everyone, I’m experiencing frequent disconnections from my home Wi-Fi when using my plastation portal, specifically on the 5GHz band. My setup is as follows:Connection Type: Fibre to the cabinet (approx. 70 Mbps download speed)Router: Sagemcom Sup...
As the title suggest it did a couple of months ago but upon checking today it always remains empty now, I’ve tried factory resetting but alas to no avail, I believe this may be a firmware issue and if so would it require a new unit?
How to plug new wi fi hub to telephone line
My hub 2 router hasn't worked for a month. Talk talk engineer has tried 2 different new routers and they all flash orange and don't connect. He also checked all cabling in the house. Service managers keep saying the line is fine but obviously it isn'...
I seem to recall seeing support on here being able to provider customer with a new router. I need a new router please. The signal keeps dropping out constantly after a period of time. If I unplug it for a few days and then start using it again, it'll...
After a power outage the router power light comes on for about 10s and goes off for about 20s. I’ve disconnected from wall socket for 30s, and reset for 30s to no avail.
I've been having issues with my connection for weeks: the speed keeps fluctualing from 5Mb/s to 20Mb/s download (I used to get 25MB/s before) and it can change 3 to 4 times a day. I'm now on my third factory reset. The chat support is useless: all th...
I have had no internet for 5 days, currently on the TALKTALK Fibre 65 package. It was working fine 5 days ago then in the afternoon stopped working and hasn’t worked since?! I am getting a continuous orange flashing light on the front of the TALKTALK...