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Forum Posts

Weak Security Warning on Applie IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

New customer, frequent connection drops

Hi all, I was wondering if anybody was able to help. I switched from Plusnet to Talktalk at the start of the month (Fibre 65), and ever since I've had internet outages pretty much every day. Originally I thought it was just the connection settling do...

oibara by Newbie
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Good alternatives to hg633 router?

Hi everyone, I've been using the supplied hg633 for years now and I'd like to try something else. The wifi doesn't seem as good as other routers and port forwarding doesn't always work (in addition to being a headache to set up). Any recommendations?...

dennisjs by Popular Poster
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No WiFi in evenings

Hi. Every evening from about 6pm there is no wifi connection. I have tried to sort this out but I'm getting nowhere. I'm paying for a service that I am simply just not receiving. I'm not a technical person so I have no idea what to do. I have tried r...

Grace9 by Newbie
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Please disable WiFi optimisation on my Sagemcom Fast 5364 (again)

Since the firmware on my Sagemcom Fast 5364 was upgraded to SG4K100136, it appears that the WiFi optimisation feature has been re-enabled on my account (this was previously disabled in July 2020) as the automatically selected channels (2.4GHz: 1 and ...

alanl8 by Popular Poster
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Resolved! Please stop changing my router's wireless channel AGAIN!

I posted this issue a while back and it was resolved, but it is now happening again! The wireless channel on the TalkTalk WiFi Hub (Sag...

Ring Doorbell, Sky, and SpeedTest stopped working

I have had a problem with a few things not working since May 2nd. First, my Ring doorbell connecting to the internet - it shows as offline on the Ring app but is connected fine to wifi but cant get to the internet. The similar problem with my Sky box...

WiFi optimisation appears to be still working.

Can WiFi optimisation please be turned off for me.WiFi Channel optimisation appears to still be working on my router.Channel 1 and Channel 36 are useless to me because they are so congested. I am so frustrated with this feature, could it be completel...


Evening,I’m just going through the set-up of my thrid-party router and it would like to know my connection type. Specifically, type of IP, any special requirements and if there’s a DHCP option. If there is it asks for options 60 and 61 and something ...

FAST 5364 - The Fundamental Flaw in WiFi Optimisation

Before a single line of code was written, WiFi Optimisation was doomed to fail in the manner that many of us are falling victim to; loss of connectivity for certain devices. The flaw is simply the assumption that all connected devices, once they lose...

csquared2 by Conversation Starter
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Please turn wifi optimisation off on my router again.

MY router crashed last night and it needs wifi opimisation disabled again. I have just had a new Sagen router delivered after the old one failed.These routers seem to be very problematic with the new firmware. Could WiFi optimisation be permanently d...

fibre 65 no getting advertised speeds

Fibre 65 router connected at 49403 and 10532 upload but when i do a speed test it says Ping 9msD/load 5.09mbU/load 9.26mb How can this be right ?? if i reset the router it is ok for feew hours and then back to low connection

2.4Ghz or 5Ghz

What determines which band is used by my equipment on my router ?Any advantages to using one over the other ?At the moment EVERYTHING is using 2.4Ghz - can this be forcibly changed ?

Weevie by Enlightened One
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Internet Connection Failure

I have Fibre 35 and a TalkTalk Sagemcom FAST5364-3.T8. A day ago I lost connection to the internet. I followed the online guidance, rebooting, switching off for 20 minutes, etc to no avail. I then had to wait 2 hours to chat with the service centre a...

Router update

I run two routers on my network. One is the main fed directly from the modem, the other via Ethernet. The main has updated but the Ethernet one has not. I wonder if it is possible to upgrade this one?

chrisg4kvi by Conversation Starter
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"Ultrafast" Fibre 150 - Not recieving garanteed speeds for weeks

Hi Peeps, Just rasing some awareness on this as i see more and more posts regarding people not getting their guarateed speeds or even their minimum in some cases. We upgraded to "fibre" 150 probably 2 months ago now, engineer came in and installed th...

Gusto78 by Participant
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Roll Back Firmware Sagemon fast 5364 from Ver.SG4K100136

Hello can anyone help with the above problem. Since this update< can no longer login with my chosen password it appears it now has to have upper & lower case letters and numbers. My password is letters & numbers but all lower case. I want to load my ...

Can't connect to VPN

Hi, I used to be able to connect to work VPN without any issues, I have seen posts regarding the update of the router firmware which resolved the issues. I posted on the forum, however, somebody removed it because my signature was my email, however, ...

5 GHz wi-fi Chanel doesn't stick

In short, if I change the channel to 56, which is empty, overnight it'll switch to 36. Channel 36 has 11 other networks on it according to a wi-fi analyser app, so as you can imagine, the performance is poor. Why does the channel selection setting no...


Recently moved from different ISP over to TalkTalk Fibre 65, received the new home hub, gave it a month as reccommended but consistently having the same issue until the router is reset to achieve decent speeds. The router in question is a DG8041W - '...

Sagecom router getting stuck

Over the past couple of weeks there's been a recurring issue whereby the internet connection drops and I cannot log into the router via the web gui to check what's going on. While in this state the LED on the front stays solid white, I can ping the r...

alecu by Team Player
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Status: Disconnected

Hello everyone, hope you are all splendid. I really need some assistance as I'm near the end of my tether. I've been offline since the 13/04 and after numerous support calls it was ascertained that a problem existed with the exchange. Cue friendly Op...

Faster fibre

Hello , my faster fibre contract is at an end , I still plug into the BT master socket . I was offered by email to go an a ‘new matching faster fibre’ contract …. If I went on this would I just carry on with my present router or would it be an openre...

podski by Chat Champion
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No-IP Dynamic DNS

Has anyone set up a VPN connection to there home network using No-IP DDNS, is it even possible with the standard TT Router. There seem very little to configure and i cant find definitive setting for my Vigor Router that works wit TT fibre 65 Any help...