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FIbre Support

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Upgrade Older TalkTalk Router

Markkk01
Newbie
Private Message TalkTalk
Message 6 of 6

Been with TalkTalk for a long time now (Over 6 years) and I am still using the same Router (Just renewed the Contact, so no New Router), I have to restart it at least 1 or 2 times a month, as it just stops. 

 

Is it possible to get a newer Router to replace the one I have ?

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5 REPLIES 5

Message 1 of 6

OK, which router do you have?

Chris

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Markkk01
Newbie
Private Message TalkTalk
Message 2 of 6

Hi Chris, forgot to restart yesterday but will be restarting tonight, as it has been getting slower, so was going to get ahead of a complete stop..

 

Will be first retart this year.

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Message 3 of 6

Thanks. When was the last time that you had to restart the router as I can't see any recent reconnections?

Chris

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Markkk01
Newbie
Private Message TalkTalk
Message 4 of 6

Hi Chris, sorry I have now updated the info.

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi Mark,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

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