Trouble with connection.. is there work going on in my town?

[2014Ham]

For a couple of days now my connection has been pants. Last night at 12 there was no connection at all but it was there this morning. I’ve tried the connection test on TalkTalk’s website but even that is not connecting just get blank page with “Loading” on it. TV has suffered too, crackling, disconnection, restarts …

I’ve a Shell router, is that the problem?

[2014Ham]

Thank you, will do. 

[Gliwmaeden2]

You need to ask to speak to the Shell Migration team, @2014Ham, on 03451 720088 [closes 7pm] or Chat.