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Forum Posts

Weak Security Warning on Applie IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....


hi,So, my ping (latency) to and aws, it has gone from 16/18 to 30/32 on aws's london server, basically everything has increased since the internet went out on the 5th on june. even other games with community servers has increased, so somethin...

Speed Drop

Good Morning my speed has dropped I always get a constant 39-40mbps into my router, I have a wired connection this does happen Ocaasionally but it has not happened Since Febuary this year. the current speed into the router is 32mbps I know this does ...

Please reset DLM

Hi I experimented with turning my router off at night to save energy and all I have succeeded in doing is dropping my connection speed. Is there anyway my line could be reset please? Giz

GizF1 by Participant
  • 25 replies
  • 0 like

Low speed and disconnections

Hi TT Team, Had a few issues of late; disconnections and slow speeds.I'm getting a rock solid 25Mb speed on a line that was easily capable of 60Mb when it was going well. The online diagnosis detected faults recently.OpenReach came twice. Second time...

guerilla by Team Player
  • 12 replies
  • 0 like

Embarrassing peak time performance

My connection is so bad it’s got to the point where I can’t even use it. theres nothing wrong with the stats and speed so it’s either incredibly poor traffic management or a capacity issue. I wish talk talk actually cared beyond speed… I’m struggling...

Ash89 by Popular Poster
  • 2 replies
  • 0 like

DLM Reset Request

Hi, I've recently been renovating my house which included dealing with the electrics frequently so i had to turn electricity off and on quite frequently to test sockets. In doing this my sync speed has been impacted a-lot i was synced near enough to ...

(Request) DLM Reset

Hello, Recently our speeds have decreaced by 7mbps~ on the download (upload has stayed about the same) and ping has increaced from 15ms to 27ms, this has happned a couple times before but seems to always get fixed by a DLM reset. Is it possoble to ge...

d54a646c-6360-4e99-8ace-d8c16f3081a3.png high ping.PNG
Shaza248 by Conversation Starter
  • 16 replies
  • 0 like

Line rate dropped 10Mbps

Upgraded to Fibre 65 in February. My downstream rate settled at 52 Mbps from source and 48.6 Mbps speed -check.Over the last seven days my devices reported “Connected, no internet”. I could clear this fault by rebooting the TT Hub but this dropped my...

Slow broadband/Leaving TalkTalk?

I'm currently on Fibre65 which has a minimum guaranteed download speed of 67mbps. My minimum guaranteed download speed is only 42mbps with an estimated speed range of 42 - 52mbps.I'm not sure why TalkTalk allowed me to sign up for Fibre65 when they c...

Low sync speed stuck with it

Well where do I start. I asked for help before Christmas regarding a couple of phones disconnecting from our wifi hub. An OCE sent a new router, awesome.Then I enquired about the massive difference between my Actual Line Rate and Max Attainable Line ...

Techman81 by Conversation Starter
  • 17 replies
  • 0 like

Fibre 65 Speed Drop since loss of power

Originally I was on the Faster Fibre product with Speed boost and speeds of 80mbs were promoted. I was pleased to have had a stable router sync connection of 75mbs for around 12 months without a single drop. On the evening of December 21st the power ...

Speed to your router 27-12-2021.JPG

Sluggish and laggy devices

Hi, I’d like to resort serious congestion please. At peak times all my devices become practically unusable. Even typing this out now my phone is lagging. This morning around 11am everything was smooth. From about 1pm onwards until the early hours of ...

Ash89 by Popular Poster
  • 11 replies
  • 0 like

router constantly stopping

TR-069 connectivity to ( has been closed constantly . when this happens the router does not have internet but stays lit and says i have internet. but in reality its stopped and doing nothing

trilock by Chat Champion
  • 13 replies
  • 0 like

Line Test Speeds - Download/Upload Stream Problem - PLEASE HELP

Hi, I am currently struggling to establish Download/Upload Streams I was previously obtaining. I received a Huawei router to replace the Sagemcom router with the DNS problem, which due to personal circumstances I could not try until today. As soon as...

SteveyMc by Chat Champion
  • 23 replies
  • 0 like

Talktalk doesn't know Sync Vs throughput

I've been having broadband speed issues for the past month and unfortunately it's gone on this long because the advisors I've spoken to don't seem to understand the difference between sync and throughput speed. If they could understand the simple dif...

Engineer to fix sync but lost 30% download

So somewhat irritating. BT engineer was sent out to fix sync issue with line but now I am only able to get speeds averaging 50Mbps. Annoying because I have been getting full line rate (fibre boost) since I joined TT over10 years ago. Its most definit...

Somewhat by First Timer
  • 5 replies
  • 0 like

Ongoing line problems

Hi, I had lots of problems during June & July with my connection, after 3 Openreach visits things have been better recently (not perfect, but better !). However over the last week or so the crackling noise on the phone line has been getting worse, it...

Skynet_TX by Community Star
  • 22 replies
  • 0 like

WiFI hub issue

In January we converted an old PC to Linux and it now operates as a NAS plus operates a few extra tools including running a speed check at least once an hour and, since the end of June getting the Sync speed reported by the WiFi Hub.This proves that ...

Gavona by Chat Champion
  • 1 replies
  • 0 like

Terrible Speeds and Latency Everyday...

Hi, Been with talktalk for awhile now. but for the past 2 weeks my internets stability has been terrible.. My ping to a EU server constantly spikes to over 500ms for ages... my speeds drop, everything becomes unusable.. Trying to use LiveChat but cur...

kaekae by Popular Poster
  • 19 replies
  • 0 like

Fibre speeds decreasing - DLM reset needed?

Hi, im hoping this will reach service technicians at talk talk, but if this isn’t the right place, grateful if somebody could advise. back in Dec 2020, I was receiving fibre download speeds of approx 65mbps, and upload speeds of approx 15-18mbps. In ...

Bufferbloat/Packet Loss

I am hoping someone can help me with some packet loss issues I have been having for about a week now. It seems to have a strange pattern of going 1%,3% and then 5% which makes me believe it could be hardware related? I have done a fresh install of wi...

megmog29 by Conversation Starter
  • 5 replies
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Possible DLM has lowered my speed?

Hi, After changing the talktalk modem I believe my line has come under the effect of DLM, meaning my speed has decreased by about 12mbits. I've tried plugging back in the old Talktalk modem but the speed has stayed the same and not returned to previo...

fffreedo by Chatterbox
  • 12 replies
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speeds decreaced and ping increaded (again)

about a month ago we had our line disconnect over night and woke up to the download speed dropping from 40mbps~ to 32mbps~ and the ping shooting up to over 30ms. at the same time our default gateway changed in our line info tab on the router. about a...

Shaza248 by Conversation Starter
  • 17 replies
  • 0 like

Fibre 65 speed dropping

I went live with fibre 65 last tuesday, when the line went live I was synced at 64Mbs. I was getting a load of crc errors but the line stayed connected, in the early morning my line resynced but at 60Mbs, I guess this is DLM kicking in. Still getting...

stutter and slowdown on all devices

Speeds are fine I’m getting absolute max speed sync off 80down and 19 up but the connection is impossible to use for gaming anytime during peak hours when you’d actually want to use it. it’s much better at say 3ambut that’s useless to me.I believe it...

Ash89 by Popular Poster
  • 1 replies
  • 0 like