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Line profile/DLM stuck at 35000kbps down

bw27473
Newbie
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My downstream sync speed has been stuck at 35000kbps for a few months now. I've tried leaving the router/modem off for 30 minutes and also tried different modems. I'm on the Fibre 35 package and should be connecting at close to the maximum 40000kbps.

 

Is there anything else that can be done to get DLM to increase my sync speed? Line stats below:

 

Line attenuation (dB): Downstream 24.3 
Connection speed (kbps): Downstream 35000 Upstream 7299
SNR margin (dB): Downstream 9.3 Upstream 6.0

 

Max: Upstream rate = 7299 Kbps, Max: Downstream rate = 42832 Kbps

 

 

 

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