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Forum Posts

Weak Security Warning on Applie IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Latency 500+..down 65..up nonexistent

It's been cranky for a couple of days. I have reset, rebooted, factory reset. None of which helped. It worked early yesterday morning and died about 0915. Came back in the evening and dropped again this morning around the same time. So frustrated as ...

TalkTalk Wi-Fi Hub new Firmware SG4K100136 degraded performance

HiI am getting a bad ping since router has been upgraded two days ago.I heavily relay on latency with real team streaming media with servers spread across europe and before the upgrade I was getting a very low and steady ping as low as 4ms, now ping ...

norbo by Conversation Starter
  • 7 replies
  • 0 like

Embarrassing peak time performance

My connection is so bad it’s got to the point where I can’t even use it. theres nothing wrong with the stats and speed so it’s either incredibly poor traffic management or a capacity issue. I wish talk talk actually cared beyond speed… I’m struggling...

Ash89 by Popular Poster
  • 2 replies
  • 0 like

high ping on fttc

ive last few days started to have high ping speed on my fttc conection Tracing route to []over a maximum of 30 hops: 1 5 ms 2 ms 1 ms 147 ms 78 ms 73 ms 89 ms 65 ms 86 ms

jcampy by Philosopher
  • 2 replies
  • 0 like

(Request) DLM Reset

Hello, Recently our speeds have decreaced by 7mbps~ on the download (upload has stayed about the same) and ping has increaced from 15ms to 27ms, this has happned a couple times before but seems to always get fixed by a DLM reset. Is it possoble to ge...

d54a646c-6360-4e99-8ace-d8c16f3081a3.png high ping.PNG
Shaza248 by Conversation Starter
  • 16 replies
  • 0 like

Slower than usual Fibre 35

I usually get 15-16Mb on my Fibre 35 package but has dropped to around 10.Also recently been getting some delays/glitches in data downloads. Line check through My Account shows lower speed than expected but when I try to do test get a message saying ...

Chris1001 by Chat Champion
  • 27 replies
  • 0 like

Minimum speed not met on new upgrade to fibre 250

Just upgraded from fibre 150 to fibre 250 yesterday and when I received my confirmation email it said I would be getting minimum of 280mbps with it averaging 300-330mbps. I was getting 145-155 with fibre 150 but since I upgraded, it's varying between...

Fibre suddenly slower, no disconnects

Hi, Not having any disconnect issues but our speed has dropped from ~47mbps to 30mbps (getting ~25 on speedtests, a lot lower than usual for us) for the past week, it seems stable but latency is higher too. We pay for higher than 30 so would like to ...

Narzal by Whizz Kid
  • 8 replies
  • 0 like

WiFi cut out

Hi not having issues with my connect but the WiFi signal keeps dropping out. This has just started 21st December. Have ret router and used an old Huawei talktalk router. Having same issue.

Speed to devices very low

Speed to all devices in my house are below 30mbps and they constantly disconnect and reconnect throughout the day

MrHyde85 by Chatterbox
  • 5 replies
  • 0 like

Sluggish and laggy devices

Hi, I’d like to resort serious congestion please. At peak times all my devices become practically unusable. Even typing this out now my phone is lagging. This morning around 11am everything was smooth. From about 1pm onwards until the early hours of ...

Ash89 by Popular Poster
  • 11 replies
  • 0 like

Wifi Channel keeps changing

Hi, I'm trying to stop the router from automatically changing the channels on both 2.4ghz and 5ghz bands. I called customer service but they had no clue what I was talking about. 2.4ghz keeps choosing more congested channel 6 but needs to be on chann...

s9bsk by First Timer
  • 3 replies
  • 0 like

latest firmware

Dear Sir/Madam Please confirm if these are the latest and most stable firmware on my router Hardware Version FAST5364 4.00Software Version SG4K100130GUI Version 5.6.1 if not, please do e-mail me so I can update it. Many Thanks

Line Test Speeds - Download/Upload Stream Problem - PLEASE HELP

Hi, I am currently struggling to establish Download/Upload Streams I was previously obtaining. I received a Huawei router to replace the Sagemcom router with the DNS problem, which due to personal circumstances I could not try until today. As soon as...

SteveyMc by Conversation Starter
  • 23 replies
  • 0 like

Full fibre

Hi when will we get full fibre broadband on our network Thornley netl I can move too you Youfiber for full broadband that is fttp and not fttc can u let me no when u have services or I’ll move terry

terrys2207 by Conversation Starter
  • 3 replies
  • 0 like

Talktalk doesn't know Sync Vs throughput

I've been having broadband speed issues for the past month and unfortunately it's gone on this long because the advisors I've spoken to don't seem to understand the difference between sync and throughput speed. If they could understand the simple dif...

inconsistent/slow internet

so seems like i visit these forums every few months, my internet has become extremely inconsistent, ive tried the usual stuff, change to test socket, reset router, change channels on my router etc I'd like a note of this complaint as i'll be looking ...

maspo by Team Player
  • 5 replies
  • 0 like

Fibre broadband

Been having terrible trouble with fibre latley can't download games on xbox one or play online gaming while my partner watches Netflix on firestick otherwise Netflix will buffer terrible or just won't work been like this for a long time now anyone el...

Router Automatically Changes Channel

Hello, I have recently bought a pair of bluetooth headphones which I use on my laptop for online gaming. As soon as I paired up the headphones, I noticed my latency would spike up and down and became pretty unplayable. I soon realised it was because ...

dbibby88 by First Timer
  • 8 replies
  • 0 like