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FIbre Support

Get expert support with your Fibre connection.

New Router

eileenfionabrown
Chatterbox
Private Message TalkTalk

3 hours ago

Message 2 of 2

My router is usually around 18-25ms however ping spikes occur anywhere from 100-1,000ms randomly at any time of the day. My internet is delivered to my PC through ethernet, it should not be this unreliable. I think the router is bugged. If anyone could help me sort this out, it would be greatly appreciated, thanks.

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KeithFrench
Community Star
Private Message TalkTalk

2 hours ago - last edited 2 hours ago

Message 1 of 2

If you are doing something like:-

 

ping 192.168.1.1

 

Then you have most likely a problem with the Ethernet card on your PC, the Ethernet cable or a faulty router. Have you tried replacing the Ethernet cable?

 

I have also seen security software causing this, what ones are you using?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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