Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi can someone look into my Fttc speed please? As my speeds are varying both for upload and download, from 73mb back to 55mb and upload from 16mb to 12mb (sync speeds).Plugged into master nte5c mk4 socket no internal wiring and using a talktalk wifi ...
HELLO AGAIN, THIS IS A LONG ONEEvery 3-4 months or so I find myself wasting time. I've recently spent hours on an online chat to go over the same old protocol of trying to improve what is an intermittent fault. I then have the frustration of failed s...
I've been having slower internet connection than usual. Testing says 10-20 mbps, minimum guaranteed is 40, I usually get 60. Also having drop outs a couple of times a day. I ran a connection test on Fri 9 May. It showed an issue and said to contact t...
Our connection once again started disconnecting last night and has done so at least twice this morning as well. Both the download and upload connection speed have not gone above 0.8mbps since then. I've done all of the usual checks already and even t...
Good Morning All, I've been having lots of issues recently with inconsistent dropping connection and I ran a TalkTalk diagnostic test. It provided this link to book an engineer, however all I see is this error message when trying to book. How can I b...
Since the middle of the month my connection has been experiencing drop outs everyday. I thought I'd have a look at the logs but unfortunately they were empty. I just had an look at the forums and noticed there was an update to the firmware recently t...
Hi,I recently received a FAST5364 as part of recontracting, while the wired connection is perfectly stable I have found that the WIFI on both channels has some issues with dropouts constantly for just a few seconds before then reconnecting and workin...
My speed fluctuates between 1mbps and 37mbps in the early hours. I was talked into buying a new router as it was claimed that a new TalkTalk router would work better with TalkTalk services than my old Shell router (I was transferred from shell to tal...
Just a bit of background, I've been a customer of this company for approx 20 year, I've even still got my old Tiscali email address. Over the years I have had a few problems, which have been sorted as I have reported them.Recently, I have had a numbe...
Hi, I have had unstable and intermittent Wi-Fi Internet for a couple of weeks now, Openreach have checked the line and connection, they say it’s good. I have had a new router and software updates etc (sagecom router). It’s Fibre 65 (unfortunately we ...
Can anyone recommend a reasonably priced alternative router I can purchase to replace the Talktalk one supplied. Talktalk sent out an engineer because of a fault with phone and broadband, phone was fixed but was told router was faulty. Conne tion dro...
Hello Talk Talk Support, Can you advise me on how I can get a new TalkTalk router please? I have an ADSL line and the router is about 5 years old - I am getting the following issues with it: 1. Wi-Fi is getting increasingly unstable - my devices keep...
Can i have a free router upgrade, have been a customer over 25 years and using my current router for the past 7 years. I have been experiencing intermittent connection problems and new devices have been unable to join my network
This has been an off and on longstanding issue, and especially persistent recently. We had a complete outage this afternoon after experiencing unreliable internet throughout the day. I opened a case, but the test found that it's an issue with my rout...
I have been having WiFi issues which is severely impacting my work and ability to stream movies. It seems the router keeps restarting every few minutes.
I have had constant connection issues for over a week with the HUB constantly dropping connection and flashing orange. Periodically connecting to a solid white light and then disconnecting again. Last week i spoke with an agent who stated there were ...
Cannot have a visual and sound conversation on face book for more than say 10 miniutes before every thing drops out . This applies to very local calls also Austrailia.Before we switched to. eero a couple of weeks ago we could talk perfect on facetime...
Hi Wondering if anyone can help I'm Working from home when joining Microsoft teams meeting in finding the internet drops out every minute or so and then will re-establish connection in 5 - 10 seconds, I have tried changing wifi channels in the router...
Hi, I'm getting frequent sync loss (and high packet loss pre sync loss) intermittently over the last few days (and for 2 days last week). I conducted a line test via the account page which detected a potential fault and then directed me to webchat fo...
Here's my issue. After a stormy night my broadband connection is terrible. Although the hub light remains white at all times, the speed varies between zero and around 12mbps. It hits zero around every 5-10 minutes or so. At that time any connected de...
I think I've been miss sold a package!,....I insisted I have a smart Tv and was happy with channels I have...but the agent insisted I had an old TV Package (legacy) which I didn't and said I would need a,tv package to access the TV now and sign a new...
The router reboots itself constantly. Doesn’t even seem to last more than a couple of minutes now. Tried resetting everything numerous times now. The problem has been slowly getting worse over the last few months. Initially I thought it was something...
Internet is intermittent. Alexa is acting like we're strangers!Router light is always on but no connection.When on, great in one room but very poor in another (usually both great).Nothing changed this end at all!Tested line, they see there's a proble...
For over a week my internet connection has been interupted for periods of an hour or less on a random bassis. My router remains connected to the exchange but shows no internet connection randomly. Line tests have have shown all is well and my home ph...
Hi, I am contracted with Shell broadband which migrated to TalkTalk last year and am now on the Talktalk 'Fibre 65' plan. Since the migration, my wifi connection has been great until mid November 2024 where I have had to reboot my router at least twi...