Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
playing bbc i player on 4k hub - frequent drop of signal
Hello, For about a week now my connection has been dropping out, at first it was a few times a day and I only noticed it on the WiFi-connected PC I was working on furthest away from the router - now it's got really bad, it's happening multiple times ...
Hi All,My internet keeps dropping off at random times for no apparent reason. It's got to the point where it's starting to bug me now. If I reboot the router it usually comes back on but it's getting a chore now keep getting to it to reboot! It's a F...
Hi, is it possible to have the sync dlm reset at the exchange? we had a faulty line this week, fixed by an engineer visit today, however the dlm has throttled back due to sync being dropped.frequently. what will happen to my line speed, will it now i...
Unstable connection on FaceTime and WhatsApp
Last Week, an engineer has come and validated not due to set up at home and that most likely the exchange had issues. All he did was look up issues in the area and got a warning that the exchange was experiencing sync issues - did not elaborate much ...
Hi All, I have a problem with my HG635 router in that it keeps on resetting itself to factory defaults, which is rather annoying as I have to reset its IP address, DHCP server & port forwarding due to the continual resets. I also don't use the Talk T...
HelloMy broadband was upgraded to fibre in January. All was fine until feb/March when the broadband would just drop randomly a couple of times through the day. I have contacted the live chat a number of times, and the same diagnostics are run. The fi...
Hi, I have an old router HG633 that up til recently was ok. Regularly had 50mb on WiFi speed test. Now I am lucky to get 5. Connection test all ok allegedly. Very frustrating, especially when a local provider can provide super fast. Reboots don't app...
I've been with TalkTalk for many, many years with very few issues. I updated to fibre 65 (well over a year ago) and had the box fitted and got a newer Sagemcom 5364 and all has been well. However recently the modem appears to re-set itself every few ...
Having a problem with speeds. Ookla which I’ve used for years tells me 20M whilst TalkTalks own tells me the speed is normal. I’ve tried others and some say it’s all okay, others say very slow. TalkTalk also shows there might be a problem on the line...
I have recently been sent a new talk talk router when we started another broadband contract. In the last couple of weeks we keep experiencing issues where the connection speed will drop to around 1-2 Mbps with upload speed around the same after a few...
Hi Been have Issues With wifi/internet Dropping frequently, Causing TalkTalk Tv to Reboot and our phones to keep disconnecting and connecting to internet Tried rebooting wifi hub/router (sagecom Fast 5364-3.TB) numerous times which has no effect but ...
Hi, please can you turn off the WiFi optimization on my FAST5364? You had switched it off before but I needed to reset my router and it appears to have come back, thanks
Hi my wi fi channel keeps changing randomly, I set it myself to for example channel 6 which seems stable and then the wi fi keeps dropping out and I check the channel has changed to 11 for example is there some setting I need to alter to stop this fr...
Hi, this problem started several months ago and I am now no longer able to work effectively from home. I got in touch with the tech support about the fact that the wireless kept dropping. It's not an issue of distance as I am sitting a few meters awa...
Hello, I'm on a fibre package that has been just fine for ages but latterly, perhaps in the last week or so, we have had problems where the iPhones or iPads will not link to the WiFi. I have two Windows laptops which are doing just fine. I get 40Mbps...
Hi, In the past few weeks my connection keeps dropping out on all my devices. I tried contacting Talk talk and they said there was nothing wrong with the connection. In addition to this I've tried rebooting my router but nothing seems to be working. ...
I'm using a Sagemcom Fast 5364 on a faster fiber package. Everything has been working fine for well over a year but now the wifi signal has become erratic and drops out completely at times. It's affected different devices, like a smart TV or Amazon E...
From the past 15 months I have now had about 11 months of total disruption... which has started again. Line Stats follow. Please fix. I'm bored of broken broadband it's just ridiculous. Should be 12Mbps up and 1Mbps down - currently not useable at th...
Hi, Over the last few weeks I've been getting increasing numbers of router resets, and upon checking the logs it's showing reset caused by Kernel Panic: 1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: Syste...
I have a Sagemcom-FAST5364 router but have noticed over the last few months that everything connected via Wi-Fi is frequently dropping out. This includes a SKY Q mini box & a Samsung tablet & Samsung mobile phone. Can you provide a more upto date rou...
I'm having problems with my internet connection dropping out (for a few seconds) for a number of my devices (Amazon Echo, Nintendo Switch, FireTV). I have a Sagemcom fast 5364 router (running SG4K100174) and have read on a number of TalkTalk Communit...
Since November 2023 the Internet has been disconnecting once or twice daily. Each time I have reported a fault but I've been given a fault number and the Internet has reappeared. A text and an email says If I still have problems, to open a chat with ...
Hi I have the tv hub which can only connect to the router via WiFi. I intermittently get a ‘WiFi not connected ‘ message which occurs almost hourly . The tv hub is right beside the router - seems like a router problem with WiFi constantly dropping. I...