From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Looking for some advice.I have had the fibre 150 package for a while and recently download speeds have been nothing like 150mb ( see attached )If I am not receiving the minimum service what are my options?
Hi , I am on Fibre35 , TalTalk engineer replaced router and allTalkTalk cables and Bt Engineer has physically checked the line but still dropping intermittently. TV hard wired into router , no problems .17 Mbs is more than adequate for my needs .inte...
Hi there. Over the past couple of days I have been unable to play my PSPortal connecting to my wired PS5 as it says the connection is unstable. I have reset the router and rebooted a few times and it still wont work. On further investigation it seems...
HiSeem to be getting some kind of interference on the Router (Wifi Hub).Generally Fibre35 gives me a solid 12-17 Ping with 30Mbps down 6Mbps up.However I keep getting intermittent drops to 500+ Ping with single figure Mbps down and less than one Mbps...
My HG 635 router has for several mongths been randomly losing connection every once in a while.It doesn't show on the router, all lights winking and blinking, but the PC, Laptop and TV all or variously lose connection.Today that is happening very fre...
Hi.Just switched to Fibre 150,and all new cables installed on Dec.5th.Am getting reasonably constant speed to the new router,but not to my devices,speed drops to around 30,after 6mtrs.As talktalk do not seem to offer an alternative router,should I pu...
I'm getting periodic dropouts in broadband connection. Last one was earlier this morning. Browser video streaming was interrupted, and the laptop briefly showed No Internet connection. Several days ago, I had a more extended period of dropouts. As I ...
Hi there, City Fibre installed full fibre yesterday and the engineer seemed happy but then he only attached the router(standard TalkTalk hub that was sent just prior to the install) as he was leaving. With the router attached, the ONT green service l...
There have been three intermittent problems since around 17 November 2025. 1) The internet keeps intermittently cutting out numerous times a day. It goes down for 2-3 minutes at a time, then it starts working again. I can ping the router (192.168.1.1...
Hi Everyone, I’m experiencing frequent disconnections from my home Wi-Fi when using my plastation portal, specifically on the 5GHz band. My setup is as follows:Connection Type: Fibre to the cabinet (approx. 70 Mbps download speed)Router: Sagemcom Sup...
Is it better to use your own router rather than Talktalks WiFi Hubs?
My hub 2 router hasn't worked for a month. Talk talk engineer has tried 2 different new routers and they all flash orange and don't connect. He also checked all cabling in the house. Service managers keep saying the line is fine but obviously it isn'...
I've been having issues with my connection for weeks: the speed keeps fluctualing from 5Mb/s to 20Mb/s download (I used to get 25MB/s before) and it can change 3 to 4 times a day. I'm now on my third factory reset. The chat support is useless: all th...
It's been like this for years literally but I've just got on with it, until recently where I work from home and my son games - there is a constant spike in the ping throughout the day which I don't believe is normal. I think we need an openreach engi...
Morning Guys,I can only describe my internet problem as ‘flaky’.Over the past few days I have had to reboot my router several times.I have had problems getting onto government websites on my desktop and since yesterday I can’t download any programmes...
Hi, I'm a Fibre 65 customer, I've been experiencing drop-outs and have been sent a new router as the tech support thought it was router related.I've plugged the new router in, new psu, new network cable but I'm still seeing drop-outs.It's not wifi re...
Hi, I am not sure how many others are having issues with their Full Fibre Broadband. I subscribe to Full Fibre 900 and for the last three - four weeks I keep losing my connection. My Daughter noticed it first when she was trying to play an on-line ga...
The place that the engineer has fitted our new router is just not working well for our TV. He chose the easiest spot as far as he was concerned (we think) but the signal in our lounge through a cupboard under the stairs and 2 room walls has resulted ...
Have just signed up to new 2yr deal and received a new router, TTSCOMFAST5364-4.T8. But only c.6 months back an engineer replaced my old faulty router with a TTSCOMFAST5464-2.T4. Everything is working OK, is there a material benefit in installing the...
Hi, I wanted to change the router IP and the DHCP pool to be 10.0.0.x (Router 10.0.0.1, pool 10.0.0.2-254). I also tried this with various other IP combinations such as 10.100.0.x and 172.16.0.x If you do this, and manage to get round the "Invalid IP...
My fibre 65 broadband has been dropping VDSL over the past few weeks. I've been connected to the master socket/test socket over this period and have no other wiring/phone connected. I ran a line test this morning and it came back with a fault (REP-15...
Hi all.Some may remember the username form way back when I used to hack BT routers for giggles and give them a new lease of life outside the BT regime. So I kind of know a little bit.Anyhow: Here's the back story.A couple of weeks ago I noticed the F...
We had an issue with losing connection to the internet under fault number REP-15877773. Its been Ok for a day or two but tonight started doing it again, with the internet going off 3 or 4 times. Could you check the line again to see if there is still...
I have an issue where i noticed my devices appeared to slow/drop connection. Eg downloads would fail. I checked the talktalk website and sure enough, there were issues showing, Devices tab with exclamation mark. If 4 to six devices were connected, ev...
Ongoing for months, repeated calls to tech department no resolution.Talktalk wifi hub with external WAN modem.Router version SG4K100208 with a separate wired ubiquity wifi access point to increase range.Sometimes, the whole system grinds to a halt, s...
