Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
We had an Eero Pro6 router delivered (upgrade to broadband with VoIP) which we have connected up to our recently installed fibre connection but there is no socket to transfer our existing landline. I believe we need a Grandstream adaptor but should t...
After a line test and factory reset on Monday/Tuesday this week, tech. support advised my WiFi Hub 2 router was faulty and would dispatch a replacement one.I received an e-mail today advising me that changes had been made to my account and that I wou...
I know a number of people have had issue's this over the weekend with Voip however ours is still down after 3 days.Issue - No sound from either incoming our out going calls. Dialling tone heard and phone connects just no sound from either parties. In...
Receive bleep and message indication every half hour - 8 mins past and 38 mins past. On Fibre 150 with VOIP
HiReceived an eero but no Digital Voice adapter when I ordered Digital voice with Fibre 150 Talktalk have said they will send one but haven’t anybody else had this problem ?Thanks
How do I register my phone. The phone adaptor shows Internet and power but can't see the phone. All plugs are in and new?
I am confused by full fibre upgrade. I know I'll get faster internet but what about my telephone? Can I use my existing phone, or will I have to get a VoIP phone? How long does the work take, and how long does it take?
Hello. I just got Fibre150 setup the other day and I have a couple of questions. 1. When the engineer fitted the fibre optic cable to my house, TalkTalk hadn't yet sent me any new equipment. The engineer had a TalkTalk branded router (a Sagemcom Fast...
Have just had 150 Full Fibre installed with Voip talk. Cannot log in to Digital Voice App told I need pin/password. Contacted customer service and was told App was being removed so I would not be able to access or use it's features. Is this correct?
I have downloaded the app and tried to set up VoIP to use my mobile phone for receiving home phone calls. But I get an error message in my account and no response to resseting the password in the app. I read in my computer magazine that talktalk hasn...
What do phonecalls cost over full fibre ?I understand that they should be cheaper than current copper wire lines ?Are they added as BOOSTS or how ?I am waiting for Full Fibre to be made available and am future planning at the moment.Does callsafe wor...
I presently have my Broadband and land line account with Plusnet but would like to switch to Talk Talk Full Fibre 150. I have an existing Email account with TalkTalk. I am having difficulty with TT about the porting of my Landline number across to VO...
People on the other end of VOIP calls (MS Teams, WhatsApp, etc.) often complaint that my voice keeps breaking up or lags. It shows me on the router that I have an uplink of 14 Mbps but, the issue persists. Also, when I try to do any line or other tes...
some help please I have fibre65+analog landline and want to upgrade to a newer faster service like Fibre 150I believe this requires a new modem and that is is VOIP/digital I already have a Google Nest Mesh Wifi with 6 mesh points. I do not want to re...
I have FTTP but my landline phone does not work when plugged into the router. Do I need an adapter?
Long standing TT customer upgraded to FF150 2 weeks ago. Eero and Digital Voice via Grandstream working fine.Have old analogue handsets base station plugged into the Grandstream adapter.Would like to hook up a digital base station direct into the Eer...
A couple of days ago I was upgraded to Full Fibre broadband. My home telephone is now plugged into my router, rather than the old copper connection socket.Since I upgrade my telephone display is now showing regular missed calls. However, the telephon...
Hi, Was recently upgraded to the fibre65 service and currently use the black sagemcomm router with the phone connected to the back. I'd like to replace the router with the eero mesh kit, looking online it looks like I will need a digital voice adapto...
Hello, I have Fibre 35 on FTTC with a super router. Can I get voip on this system with possibly a new router?.
I would be grateful if anyone could advise on the following two questions:Is VOIP technically feasible over FTTC connections?Does TT intend to only offer Digital Voice to customers who upgrade to a Full Fibre contract?BackgroundI currently have Fibre...
Is there anyway to check recent outtages on digital voice yet ? Believe ive lost some inward calls and after the last 2 plus day issue talktalk acknowledged was general issue want to check before looking at local hardwareThx
Hello, i have raised this with talktalk support about 50 times via live chat, had a talktalk engineer visit and test the house wiring, and cabinet to house, ive had an openreach engineer visit and test the exchange to cabinet, and cabinet to house, a...
I've recently upgraded to full fibre. When I test my connection via the talktalk app, I'm getting a message after the line test icon "Sorry, we had a problem checking your servicesWe tried to test your network connection but we can’t provide status u...
Yesterday morning my phone/broadband line was changed over to Fibre. The broadband went smoothly however now we do not have a usable landline despite connecting the phone to the Eero using the provided Grandstream DVA and connector.I spent about thre...
Since the free upgrade to full fibre both caller display and voicemail hhave stopped working. I've tried removing the ticks from both services in my boosts page with the intention of restarting the boosts but the ticked boxes can't be removed. I have...