FIbre Support

Get expert support with your Fibre connection.

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Want to know more about our superpowered fibre broadband or have a question you would like answering why not ask the community.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Weak Security Warning on Applie IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....


I have the FTTC connection including landline phone, with which I am satisfied as I don't need a faster conection. When VOIP is rolled out, will I have to upgrade to a FTTP full fibre at extra cost?

mikebow by Popular Poster
  • 1 replies
  • 0 like

VOIP Phone calls over Fibre 150

I am considering upgrading from fibre 35 to fibre 150. My concern relates to phone calls. Talktalk will supply me with an eero mesh wifi system and a digital voice adaptor. I understand I plug my existing phone into the digital voice adapter and conn...

WhatsApp calls blocked from today

Starting today all calls from and into WhatsApp are no longer working. The error says that the WiFi is preventing calls from WhatsApp.Could you please help.

FTTP Offer from TTBusiness

I've been with TalkTalk Residential for a few years now; previously with TalkTalk Business as a result of earlier company acquisitions (F2S). I'm currently on a FTTC 65 package which is coming up for renewal in a few months time. I've just taken a ca...

cookp1 by Participant
  • 3 replies
  • 1 like

Not able to connect DECT to FTTP fibre

I live in an area with no mobile signal, my home phone is my lifeline, I am unable to get my (Panasonic latest model) DECT 'phones to connect to my future fibre FTTP router (wired together but refusing to pair), My installation was connected as a Fri...

Dave Cos by Popular Poster
  • 1 replies
  • 0 like

Phone connection issues

I had Future Fibre 150 installed on Thursday with the Eero 6 router. My package included Digital Voice Adapter which arrived Saturday morning. Everything was installed ok except I cannot get my analogue phone to connect with the Grandstream voice ada...

Digital Voice Trial

I'm on Fibre 35. I have a Talk Talk set top box that allows me to record freeview programmes. My TV is not a smart TV and the box also allows me to get iPlayer etc. I don't have any TV Boosts.I volunteered for the Digital Voice trial but when I recei...

Fibre & Landline Woes

Well, it's been a while and I'm back! Very keen to get Fibre 500 especially after putting up with City Fibre digging up the path outside my house and not sweeping up afterwards. What's not so good is that there's no landline service with Talk Talk an...

halbrow by Popular Poster
  • 0 replies
  • 0 like

Packet Loss Increasing after running in period

Hi TalkTalk I've notice an increase in packet loss very shortly after my text message from you guys saying you've monitored my line and all look good.After moving from Sky to yourselves it was vastly better. I always had a noisy line but going to you...

the1bandit by Conversation Starter
  • 7 replies
  • 0 like

Slow wired Broadband speed.

I'm currently getting poor Broadband speeds.We've recently had a 48hr broadband outage in the street (About a week ago). Since the service returned I have been getting very poor performance.The Talk Talk website says I am getting 35mb to the router, ...

Resolved! Fibre 150 - Data Only and Number porting

Hi Everyone,I am in the process of having Fibre 150 - Data Only and no phone. I have setup a VOIP line and plan to port the number across using sipgate. Can I ask if anyone has done anything similar? 1 - You can only port a live number and as the num...

JamesHappy by Super Duper Contributor
  • 2 replies
  • 0 like