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FIbre Support

Get expert support with your Fibre connection.

Forum Posts

Weak security warning on AppleIOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Web page not loading on WIFI (DNS cache issue?)

Hi, I have just set up a new website on Wordpress, it is working find on mobile internet and on other wifi connections, I have also asked my hosting provider to test and it is working fine for them. But when I try and load it on my TalkTalk wifi it w...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Accessing BT internet email

We moved to TalkTalk from BT at the beginning of the year and up until yesterday we’re able to send and receive emails from our phone and iPads using wifi without a problem. Now we can only do so using our cellular data. A little research has lead me...

VDSL is down port 1

I am getting frequent disconnections on my line and the below is my log from my router, I have also noticed the sound margin is 0.00db!Actual Rate [Kbps]Maximum Rate [Kbps]Noise Margin [dB]Attenuation [dB]Power [dBm]DownstreamUpstream6000017000630461...

Unstable internet

HelloMy internet has been unstable for the last 2 weeks, this is the first time I've been able to get to this page because the site never loads.Please can you sort this out?I've tried all the suggested fixes, nothing works. The constant outages have ...

lynne14 by First Timer
  • 717 Views
  • 6 replies
  • 0 like

Resolved! IP address blocked by spam checking sites

I have been notified that my public IP address has been blocked by the spam checking sites, and this is causing side effects regarding email delivery and access to websites. This first happened last week and I resolved it by switching off my Router f...

Work laptop connects to wifi but no internet

Hi, A few months back I started having an issue on my work laptop (Windows) when I worked from home. It would connect to my wifi but show as having no internet connection. My IT team tried all sorts, rebuilding the laptop, overriding the IP address p...

rlcraig by Popular Poster
  • 3359 Views
  • 29 replies
  • 0 like

DNS errors and Upnp creating hundreds of pages of info.

I decided to look at the log pages of the router after it started to run very slow and difficult to log into. anyway i wanted to ask the forum if the following logs look right as they are shown as errors? so firstly dns errors below is only one page ...

Screenshot 2023-06-17 at 21-24-56 TalkTalk.png Screenshot 2023-06-17 at 21-24-12 TalkTalk.png

Problem with Plex/Chromecast since moving to TalkTalk

Hi - I moved to talktalk from sky a couple of weeks ago. Since then I have been unable to cast from my plex media server to my chromecast devices due to an issue with secure connections. I suspect that this may be due to DNS rebinding protection from...

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seajays by Conversation Starter
  • 1764 Views
  • 15 replies
  • 0 like

Fibre not working since installation

   Hi, I had Fibre 150 installed 6 Days ago and I have not been able to connect to it via my Eero 6 or my old talktalk router via the Red WAN. Openreach have been out and checked its all installed properly but apart from that no one seems to know wha...

20230416_140124.jpg 20230419_205909.jpg Screenshot_20230416_134852_eero.jpg
MickyB93 by Popular Poster
  • 1992 Views
  • 17 replies
  • 0 like

Unable to use a custom dns on the router

Hi there, last year an automatic update on the router version messed up the ability to use a custom ipv4 dns configuration. The same issue has happened again last month, I'm unable to use my local dns sync in version SG4K100158. Similarly to last tim...

Cannot access websites on talk talk - how to reset/clear?

Hi I own two business sites and had to change their site ip addresses. After doing so they are "not found" on the talk talk wifi network. I can view them on my mobile data, I can view them with a VPN turned on. They are not blocked by homesafe as its...

keztez by Chatterbox
  • 993 Views
  • 7 replies
  • 0 like