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FIbre Support

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Links to websites result in error code

Wendy64
First Timer
Private Message TalkTalk
Message 2 of 2

When I try to click on a search result or a link to a website I get the message DNS_PROBE_FINISHED_NXDOMAIN

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

What router do you have?

 

There are a couple of things you can try that could clear this. There are other things to try if these don't work.

 

Try turning off your router for 30 minutes then restarting. This will force a new session.

 

If this does not work, you could try using a different, public DNS server like Google's (8.8.8.8 and 8.8.4.4). You can change this within you router dashboard.

 

Please let us know how you get on.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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