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Around 01:30am certain websites get blocked and I can't access Security in My account

ctzeh
First Timer
Private Message TalkTalk
Message 3 of 3

Around 01:30am certain websites get blocked and I can't access Security in My account. I get an error as per below. I think the kid safe filters are turning on and I can't access it to turn it off due to this error. Restarting my modem does not resolve it.

 

 


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nambuso-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi there @ctzeh. I am very sorry to hear this. Just to confirm does this happen everyday around 01:30?

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ctzeh
First Timer
Private Message TalkTalk
Message 2 of 3

Even when trying to run an internet connection test i get the following:

 

 


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