Keep aware! Talktalk's own systems did not pick this up as a scam: Lovely person, probably spoofing the address. Talktalk did NOT send this to Spam. The fraudster didn't realise that my Talktalk address is not used for billing purposes. Another g...
This board is for general security issues, not router-related security questions. For all things like WPA2/WPA3, AES, Encrypted DNS etc please post in the appropriate board from the list below:- Help with your service > Full Fibre Help with your serv...
Hi, When I go and view my security settings (I'd like to check if Homesafe and Kidsafe are active or not) under Profile & Settings > My Security Settings I get the following error:There was a technical errorWe’re sorry and working hard to resolve thi...
Any time i try to turn this feature off i cant find out how to turn it off
On the 27th September when browsing some legit sites I saw them blocked due to "Homework Time", which I never turned on. I found the option OFF in MyTalkTalk account which was odd, turning it back on and off did nothing so I just set a 30m time in th...
I need to set up Homework Time for a specific time of the day but when I do Kids Safe automatically turns on for the the whole day. How can I set Homework Time on and have Kids Safe off?
Hi, when I try to add a website to the kid safe allow list it does not work and a message is displayed:"There was a technical error. We’re sorry and working hard to resolve this. Please try again later."It has been happening for about a week I have r...
I have used www.purposegames.com on a daily basis for 12 years but am now unable to access this via my TalkTalk network. It is understood the scam filter within Homesafe is causing the block.I have removed Scam protection in Homesafe and made the sit...
Morning,I’m aware that there are other threads of a similar nature but can’t find a resolution. i noticed early last month prior to an engineer resolving connection issues that my account had switched off kid safe settings.when I went to turn back on...
I have a problem with logging into to www.thetimes.co.uk using my Chrome browser. I use the correct name and password but somehow I think Kid Safe is blocking it. I have contacted TT and had a helpful real person try and set Kid Safe up. She told me ...
Hiii last resort here as I cannot get through to a human and the bot is beyond a joke! But for months now I keep trying to set my kid safe strings and all it says is there’s a technical issue we’re trying to fix it! So basically my children can googl...
Can someone confirm if its a genuine SMS from Talk Talk. PossibleSpamSMS I have been receiving this SMS for the past few days. Can someone please help. Thank you
Similar to many other posts on here, Kid Safe used to work absolutely fine, and was reasonably effective. I haven't changed anything, and the settings are still as they were, but sometime over the last few weeks it has seemingly stopped filtering any...
I use TeamViewer for work and up until a few days ago it was working fine. However, now it will no longer connect, it reports an issue with my connection, or says that the connection for this site is not safe. If I use a VPN then I can use Teamviewer...
I have fibre: TalkTalk sent me an eero 6 router which is incompatible, it is not plugged in to my ONT.I have made the online settings to kids safe to stop p*rn being viewed and have enabled a HOMEWORK periodI received an email saying the settings wer...
I use gambling websites regularly. Everything was working fine for years, but suddenly today I cannot open any gambling website on any device or browser on my network. Gala Bingo, Betfred, Bet365, Betfair, etc. none of these website work all of a sud...
I set up homesafe last week to block a category and a couple specific websites. It was working for a few days and now is allowing access to the websites. Nothing has been changed on my end. I need this sorted asap. I’ve tried to turn it off and back ...
Hi, I have activated kidsafe to prevent a member of my household going on a self harm based website. My problem is that while the website, that I have specifically blocked by entering the url on my account, is blocked when i try to access it using wi...
We (chilternvoice.fm) are getting listener complains that TT are blocking our radio stream (we are a UK Ofcom licenced FM Radio Station) at https://radio.entertainmenttechnologies.co.uk:8020/chilternvoice.mp3 - does anyone here know how to get TT to ...
Hi, i want to block access to google play, so i added the url "play.google.com" to kid safe. after saving and returning i find that its been truncated to "goole.com" so now blocks my access to the search engine!
PLEASE TELL ME, WHY ISNT THERE A CUSTOMER SERVICE SUPPORT NUMBER OR CHAT??Why isnt the Homework Time block working on my account?Please help
I was recently migrated to TalkTalk from Shell broadband. When I login to my TalkTalk account and try to access the My Security section, I am always presented with an error message. There was a technical error We’re sorry and working hard to resolve ...
I turned my Kids safe off and now cannot get it to come back on again. I go into my security and turn it on. Then i leave the site and go back in. It always seems to revert to Kids Safe off? What am i doing wrong.
Most of the routers allow a scheduled on and off timing for internet connection for specific mobile or devices. I researched how to on youtube but the hub from talk talk doesnt seem to have this functionality. Can anyone help please? I think it is ve...
I did set Homework Time from 6pm till 7pm. Fine, it is working.Then my wife came asking me if I can change it the other way round, ie. from 7pm till next day 6pm. Ultimately it means NO homework time between 6pm-7pm. You will get technical error when...
I can no longer access Security features when I log into my account. Is there a fault?
I can log in to my account but My security does not work. When I select it, I get the message below. I have tried the chat, but My security still does not work. Please can someone fix this!!!!! This site can’t be reachedCheck if there is a typo in se...