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This board is for general security issues, not router-related security questions. For all things like WPA2/WPA3, AES, Encrypted DNS etc please post in the appropriate board from the list below:- Help with your service > Full Fibre Help with your serv...
Similar to many other posts on here, Kid Safe used to work absolutely fine, and was reasonably effective. I haven't changed anything, and the settings are still as they were, but sometime over the last few weeks it has seemingly stopped filtering any...
I use TeamViewer for work and up until a few days ago it was working fine. However, now it will no longer connect, it reports an issue with my connection, or says that the connection for this site is not safe. If I use a VPN then I can use Teamviewer...
I have fibre: TalkTalk sent me an eero 6 router which is incompatible, it is not plugged in to my ONT.I have made the online settings to kids safe to stop p*rn being viewed and have enabled a HOMEWORK periodI received an email saying the settings wer...
I use gambling websites regularly. Everything was working fine for years, but suddenly today I cannot open any gambling website on any device or browser on my network. Gala Bingo, Betfred, Bet365, Betfair, etc. none of these website work all of a sud...
I set up homesafe last week to block a category and a couple specific websites. It was working for a few days and now is allowing access to the websites. Nothing has been changed on my end. I need this sorted asap. I’ve tried to turn it off and back ...
Hi, I have activated kidsafe to prevent a member of my household going on a self harm based website. My problem is that while the website, that I have specifically blocked by entering the url on my account, is blocked when i try to access it using wi...
We (chilternvoice.fm) are getting listener complains that TT are blocking our radio stream (we are a UK Ofcom licenced FM Radio Station) at https://radio.entertainmenttechnologies.co.uk:8020/chilternvoice.mp3 - does anyone here know how to get TT to ...
Hi, i want to block access to google play, so i added the url "play.google.com" to kid safe. after saving and returning i find that its been truncated to "goole.com" so now blocks my access to the search engine!
PLEASE TELL ME, WHY ISNT THERE A CUSTOMER SERVICE SUPPORT NUMBER OR CHAT??Why isnt the Homework Time block working on my account?Please help
I was recently migrated to TalkTalk from Shell broadband. When I login to my TalkTalk account and try to access the My Security section, I am always presented with an error message. There was a technical error We’re sorry and working hard to resolve ...
I turned my Kids safe off and now cannot get it to come back on again. I go into my security and turn it on. Then i leave the site and go back in. It always seems to revert to Kids Safe off? What am i doing wrong.
Most of the routers allow a scheduled on and off timing for internet connection for specific mobile or devices. I researched how to on youtube but the hub from talk talk doesnt seem to have this functionality. Can anyone help please? I think it is ve...
I did set Homework Time from 6pm till 7pm. Fine, it is working.Then my wife came asking me if I can change it the other way round, ie. from 7pm till next day 6pm. Ultimately it means NO homework time between 6pm-7pm. You will get technical error when...
I can no longer access Security features when I log into my account. Is there a fault?
I can log in to my account but My security does not work. When I select it, I get the message below. I have tried the chat, but My security still does not work. Please can someone fix this!!!!! This site can’t be reachedCheck if there is a typo in se...
https://service.talktalk.co.ukaccount/security?_gl=1*7yydi0*_ga*MTA2OTg0MTc0OS4xNzExNTczMDM3*_ga_88BDJ58K51*MTcxMTk3MjcyMC40LjEuMTcxMTk3Mjg1OS41OC4wLjA. is down! I cannot set or unset security settings. It says the "site cannot be reached".
I'd like to suggest to the engineers at TalkTalk to enforce safe search in other search engines.Right now only Google safe search is enforced, other search engines such as Bing, DuckDuckGo, Yahoo are not. There are no settings available to enable the...
Hi, I have currently got all YouTube URLs blocked via the Kid Safe options in my account, but I want to allow the children access to restrictive/educational content. I have accessed the router but I'm struggling to find the area where I would enter C...
When I log into ‘My Account’, the ‘My Security’ page comes up with a technical error. I’ve tried this from different browsers, cleared the cache. I spent close to an hour on the phone with TalkTalk Customer Services, first with first line support and...
Hello, my internet was turning off every Sunday at midnight which caused much confusion (!) but I’ve found out that it’s to do with the homework time security settings - unfortunately when I log in to my account, the security page comes up with a tec...
Background:I've been a TalkTalk for what seems like forever - I'm still using my original pipex email.So I've had Supersafe for a good number of years and have over time installed licences on a number of devices including mobile phones. Unless I've l...
For about two weeks I’ve been getting a message in the My Security section of My Account, saying that we’re experiencing technical issues. I need to remove the child safe features as I have blocked a website that is preventing me from authenticating ...
Hi my kids safe is not working on my wifi i’m a foster carer of a very vulnerable children and this is an absolute necessitymany thanks
Everything in HomeSafe is currently off. I'm trying to enable Kids Safe, but each time I click the On button, I just get the timer for 4/5 seconds before it reverts back to being Off. How do I fix this?