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Forum Posts

Parental control

Hi,Not sure if this is the correct part of forum to post this.Is there a way to set the router to go off at night to stop teenagers surfing all night.The homework setting part of talktalk soungs like it would leave sites like youtube still available ...

Sicog by Visitor
  • 66 Views
  • 2 replies
  • 0 like

Kids Safe and Google SafeSearch

Hi, I was trying out KidsSafe settings earlier, but this seems to have triggered an automatic activation of Google SafeSearch. I have turned off KidSafe now, but Google SafeSearch is still active on all my devices connected through my router, and I c...

Fozziepig by Conversation Starter
  • 80 Views
  • 1 replies
  • 0 like

HomeSafe not working

Hi,Having an issue switching on Kids Safe on my account.This only seems to have happened since switching to full fibre. Can you help?

scottia5 by Popular Poster
  • 111 Views
  • 1 replies
  • 0 like

Kidsafe filter not working on new broadband line.

Since changing from FTTC to FTTP talktalk connection, Kidsafe filters no longer work. despite being switched on in 'myaccount'. I raised this with talk talk technical and they said it should work within a week. Two weeks later they still do not work....

bobbob321 by Popular Poster
  • 329 Views
  • 5 replies
  • 1 like

Kidsafe site

There seems to only be a limited number of web sites that can be blocked - how do you add more when you have used up the available fields ?

Resolved! scam protection off not working

Hello,I have turned off the scam protection as well as the kid's filter.Both are turned off, I still cannot access several pages.I tried on different browsers, have cleared the cache several times but no, I am unable to access e.g. the page of my loc...

Kids Safe

Kids safe on my account keeps me log out of certain sites even tho my kids safe is switched OFF and always has been since ive been with talk talk been reading the community forums and this fault has been around since oct 2014 and tlktalk still havnt ...

Home safe

Can’t access my talk talk home safe settings as when I do I am hit with “sorry we had a problem updating your home safe settings please try again later” it is now affecting my work so I was wondering if there was any way to get this fixed , thanks

OClarke by First Timer
  • 251 Views
  • 2 replies
  • 0 like

Home safe

I'm getting irritated by not being able to access any kind of website. I already disabled in the configuration and nothing. I need help, I would be very happy if someone on the talk talk does something. There is no child here to not be able to access...

Kidsafe forced ON, won't switch OFF.

Hi folks,I received a fresh router recently and have found that TalkTalk is blocking me from siteswith Kidsafe.The information page itself says this will never be activated unless expressly done so my theaccount holder, yet it has been forced on me a...

fvbain by Participant
  • 247 Views
  • 1 replies
  • 0 like

Websites Blocked says kidsafe on when not enabled

Last night my router reset around midnight. SInce then If I access any 18+ websites I get blocked. One of the messages says KidsSAfe has blocked this site. I check my settings in talk talk and they say not enabled ( I have never had them enabled). I ...

Kidsafe blocking sites even though it's turned off

I'm having the same problem as a few other people, i've tried turning Kidsafe on then off again and that has not helped. i haven't turned my router off and off again yet as i'm only 2 days into the 14 day router optimisation. hope someone can have a ...

kidsafe blocking website, even though kidsafe is off

Hello, Please can someone point me in the right direction, Kidsafe is blocking me on websites that it considers not safe for kids, however my "kidsafe is turned off on my settings. So I don't know how to fix this. All the homesafe settings are off, b...