cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Online security

Get answers and information about our security products.

Forum Posts

Don't post Router security issues here

This board is for general security issues, not router-related security questions. For all things like WPA2/WPA3, AES, Encrypted DNS etc please post in the appropriate board from the list below:- Help with your service > Full Fibre Help with your serv...

suspected spam

i keep receiving e mails from Notify my TalkTalk when i hover over that address XXXXX XXXX shows asking me to click a link to verify my details. I suspect this is spam is that correct. Edited to avoid any customers clicking on a dodgy address.

dksmithuk by Popular Poster
  • 101 Views
  • 2 replies
  • 0 like

Resolved! Insecure Router Login Page (SAGEMCOM Black)

TalkTalk needs to sort this out I was on the phone for over 2hrs and they could do nothing to help me, was like talking to a brick wall. In the end I had to just log into it and carry out what I needed to do (change: wifi password, router login passw...

router3.png router2.png router1.png

TalkTalk Security Message

I am finding that quite regularly when I access Microsoft Onenote on my W11 Laptop to sort out a saved email I get a security message from TalkTalk pop up stating ' Malicious Content Detected' I have looked at the linked notes but do not understand w...

Giraffe by Wise Owl
  • 689 Views
  • 5 replies
  • 0 like

Don't post Router security issues here

This board is for general security issues, not router-related security questions. For all things like WPA2/WPA3, AES, Encrypted DNS etc please post in the appropriate board from the list below:- Help with your service > Full Fibre Help with your serv...

Resolved! Messages from talktalk

Talktalk keeps telling me my mailbox is shutting down so I need to update my mailbox. Also it keeps advising that my McAfee protection is terminated, Are these scams or serious warnings.

rayL82 by First Timer
  • 416 Views
  • 1 replies
  • 0 like

Was this a scam?

I was accessing the internet via my iPad yesterday afternoon when suddenly a questionnaire/survey from TalkTalk popped up on screen. I was also watching tennis at the same time so didn't really register all the details straightaway. The survey was as...

Privacy warning

My phone is telling me this message privacy warning and when I check it out it says I’m on the wrong. WPA 2amd I should be on WPA3 I am concerned should I be

Week security

How do I configure my security settings on my talk talk router.i keep getting week security alert. Telling me to configure it to WP92 type.but i have no idea how to do it.

KSFJD by First Timer
  • 459 Views
  • 1 replies
  • 0 like

My security settings are down.

https://service.talktalk.co.ukaccount/security?_gl=1*7yydi0*_ga*MTA2OTg0MTc0OS4xNzExNTczMDM3*_ga_88BDJ58K51*MTcxMTk3MjcyMC40LjEuMTcxMTk3Mjg1OS41OC4wLjA. is down! I cannot set or unset security settings. It says the "site cannot be reached".

fitzyyy by First Timer
  • 767 Views
  • 3 replies
  • 0 like

It says myTalktalk F secure Supersafe is out of date

Can you please help. I have Talktalk F secure Supersafe loaded on my computer, my husbands laptop and my android phone. It tells me on my computer that it is out of date and to update it, when I click on Update now nothing happens. I cannot get the a...

Jinks1 by First Timer
  • 1009 Views
  • 3 replies
  • 0 like

Websites being blocked that I think are fine.

I have been in touch with a couple of companies - one being The Health Lottery in the UK.In answer to an email question - they tried to send me a response as a website link.But.... my Computer/Network just blocks the e-mail...They lottery has suggest...

PBY5A by First Timer
  • 404 Views
  • 1 replies
  • 0 like

set up eero

why did i get so far in set up , that i was asked to attach or use pay pal etc and give password

Trojan:W32/GenInflated.B

SuperSafe antivirus scan has detected Trojan:W32/GenInflated.B but has been unable to deal with it. I suppose that means I still have it. What is the recommended action to remove it?

Phishing email??

I just received an email entitled ‘New Pending Messages’ the message body says that the server has detected errors delivering messages to my inbox due to the synchronisation delay. Click on View Returned Messages below to retrieve these messages.Ther...

Rob-M by First Timer
  • 447 Views
  • 1 replies
  • 0 like

Identity Theft - Attn OCE please

My partners details can be found in the private details section of my community profile, and I can provide their Talktalk email address on request, by PM.On 24th Dec at 9:38, my partner's Talktalk and email account login password was changed but not ...

davecm by Whizz Kid
  • 1179 Views
  • 5 replies
  • 0 like

Unable to edit the kid safe setting on my home Wi-Fi

Hi, I am unable to edit the kid safe setting on my home Wi-Fi, when I make a change, and try to save my changes, I get the following message below: "There was a technical errorWe’re sorry and working hard to resolve this. Please try again later." KGe...

KGeeO by First Timer
  • 1652 Views
  • 9 replies
  • 1 like

Do I turn off my router?

I am going to be away from home for a couple of weeks and my home it system will not be used in my absence. Therefore, do I turn off my router while I am away from home for this period while I am away or do I leave it switched on? No one will be usin...

mzungu by Whizz Kid
  • 480 Views
  • 1 replies
  • 0 like

DDOS

I was playing games on my ps5 and i randomly got disconnected from my (offline) game, it is connected through ubisoft services but when the internet is down it should still let me play without the online features, i thought it was a small internet pr...