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Want to know more about our security products making us the UK’s safest broadband connection? Why not ask the community.
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Forum Posts

My Account, login problems.

This is the third time of posting this cry for help and so far I’ve not had any response in the previous areas that I’ve posted in. Is there anyone out there who can help or at least point me in the right direction? It’s urgent as I need to change my...

Simonch by Team Player
  • 106 Views
  • 2 replies
  • 0 like

Email scam - ADMIN 4th June to login to my account

No idea where I should post this, but found my way here... Email received today 4th June. from ADMIN. An up date to TalkTalk. TalkTalk@2022 Starting from June 4th 2022 customers that are yet to update their account will no longer be able to log-in du...

GBy123 by Whizz Kid
  • 98 Views
  • 1 replies
  • 0 like

Security

My new iPhone has picked up that security on router is weak ie ‘Set to WPA3 Personal for better security Set to WPA2/WPA3 Transitional for compatibility with older devices’i think my Huwaiwe router setting is WPA WPA2. What do I need to do please?

Fraser1 by Popular Poster
  • 171 Views
  • 2 replies
  • 0 like

Resolved! Data Breach?

I have an email and text arrive from openreach on behalf of talktalk saying they are coming to upgrade my connection (presumably to fttp). The text number is +44 7786 202608The email is info@openreach.talktalk.co.uk (posted through amazonses.com) The...

ddtalk by Chat Champion
  • 521 Views
  • 9 replies
  • 2 like

Scam email

Anything that looks like this, report as Spam and delete immediately!  

Screenshot_20220303-080621_Gmail.jpg

Scam Caller saying they're TalkTalk ???, from 07378905544

Re 07378 905544After TalkTalk first offered me a Future Fibre update by Email, I clicked the DECLINE link, but then got texts from Openreach saying they were coming to install it !?!.An Engineer did turn up on the date, but he was from Kelly Communic...

UNABLE TO REGISTER FOR MYACCOUNT

I have just ordered from TALKTALK, when registering for myaccount I am unable to create an account. When setting a password I am given "something went wrong" leaving me unable to do anything. I have tried this on two different mobiles, wifi connectio...

Was my upgrade email genuine?

Hi there,I received an email at the end of last month informing me that my faster fibre contract was coming to an end, it had my name, the exact date my contract is up, how much I pay etc, nothing to say it wasnt genuine.I clicked the link to move me...

Mister B by Popular Poster
  • 340 Views
  • 4 replies
  • 1 like

TalkTalk router querying cloudcheck multiple times a second

Hi all, I am using a Sagemcom Fast 5364 as my router and I am using a PiHole solution to monitor and control DNS requests on my network, this setup has worked well for over 6 months now, however in the past few days I've noticed some strange behaviou...

Anonymous by Not applicable
  • 177 Views
  • 1 replies
  • 0 like

WiFi Privacy warning Talktalk hub

My iphone on iOS 15.1.1 is showing privacy warning (the network is blocking encrypted DNS traffic)My router is showing WPA2 personal in wifi 2.4ghz the 5ghz is disabled.If I switch the router off and back on the warning goes for a few days then retur...

eddiejm by Whizz Kid
  • 1424 Views
  • 5 replies
  • 0 like

Phone call from Talk Talk

I first received a phone call from talk talk on my landline not many know this number so i had no reason to query the call at first but they were saying that my IP internet was being used by other users and asked me to go to my computer which at the ...

Ani1234 by Popular Poster
  • 305 Views
  • 4 replies
  • 0 like

Marketing Scam e-mail

Have recently received this from an email address that was obviously fake (a meaningless jumble of characters @aemsahycqdrdtrlnbxaubazyehhpic.us). This is a screen print so no active links here.  

talktalkscam.png
fr8ys by Community Star
  • 136 Views
  • 1 replies
  • 0 like

WiFi hub security

Hi noticed the new WiFi hub is available on Amazon at cheaper price than talktalk shop.my question is there are individuals selling talk talk equipment to thousands of people could these people compromise the hubs to steal personal info I.e credit ca...

Liam1993 by First Timer
  • 323 Views
  • 3 replies
  • 0 like