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Online security

Get answers and information about our security products.

Security issues

Warbs
Newbie
Private Message TalkTalk
Message 3 of 3

Hi 

when I log onto my Wi-Fi with my phone it says that my account has weak security 

what is the issue with this 

please

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

What site are you on when you see this message, @Warbs?

 

Are you actually signed into any particular account?

 

What router are you using?

 

Needs a lot more detail for the situation to be assessed, but don't post any personal details in the public thread. Complete your profile by going via your avatar; settings; add your Talktalk phone number or account number in Personal Information. Scroll down further to find the SAVE CHANGES button. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Check that your router WiFi security settings are at least WPA2-PSK with AES. Otherwise, don't worry about it too much. If you tell us the devices/router/broadband service you have I can move this to a more appropriate section for further advice. 

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