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on 16-11-2024 01:34 PM
I received an email headed "Notify My TalkTalk- Important update from TalkTalk". Before I put in my details, how do I know this is genuine?
on 18-11-2024 10:25 AM
Hi JudeC1, never put your details in. We won't ask you to in an email.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 16-11-2024 05:01 PM
on 16-11-2024 04:59 PM
Do ALL of it, @Billx.
Reporting it to Phishing means a wider note is made of the offending sender address.
Sending it to Spam should help build up recognition of rogue senders to your specific address.
on 16-11-2024 04:55 PM
But TalkTalk will take some action regarding the spam email, if it is moved to 'Spam' folder?
Bill
on 16-11-2024 04:51 PM
Do both.
Also report it here:
https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-email
16-11-2024 04:48 PM - edited 16-11-2024 04:49 PM
Hi, @Gliwmaeden2
Is moving a particular email to the 'Spam' folder equivalent to reporting the email as Spam, or should it also be reported to phishing@talktalk ?
Thanks,
Bill
on 16-11-2024 01:36 PM
Don't click on anything, @JudeC1.
Report to as phishing, send it to Spam and delete it.