This board is for general security issues, not router-related security questions. For all things like WPA2/WPA3, AES, Encrypted DNS etc please post in the appropriate board from the list below:- Help with your service > Full Fibre Help with your serv...
I am seeing a persistent message that Supersafe tells me my subscription is not active. Furthermore I cannot log into my supersafe account it tells me I have forgotten my password but when trying to reset the password an email doesn't arrive.
Hello. Please can somebody help me to white list a website I need to access for my job? I can access it if I turn off Virus alerts otherwise it is considered suspicious. I need to upload images to it for a client and neither the main site or admin ar...
Just an a BT open reach rep at my door at 7pm asking if talktalk have contacted me to talk about the phone line because they are coming to renew all the cable in the next 2 weeks. then he asked me to google Speed Test, then stand next to the router a...
Hi, When I go and view my security settings (I'd like to check if Homesafe and Kidsafe are active or not) under Profile & Settings > My Security Settings I get the following error:There was a technical errorWe’re sorry and working hard to resolve thi...
I am trying to delete people off my callsafe list on laptop that are no longer living or available. The old system does not work, Talktalk tell you they will get you to where you should be, but as usual they don't!Anyone know how to take them off bec...
I have been a long time customer of TalkTalk and F-Secure which I could run from time to time to make sure there were no nasties. Recently (a couple of days ago) I update the computer software (Windows 10 with extended security updates) aa consequenc...
On the 27th September when browsing some legit sites I saw them blocked due to "Homework Time", which I never turned on. I found the option OFF in MyTalkTalk account which was odd, turning it back on and off did nothing so I just set a 30m time in th...
I want to check my HomeSafe settings which appear to have been removed after renewing my contract with Talk Talk.
My board band is being listed as weak security on apple devices and my wife’s VW golf won’t connect to it as says not supported, how do I change from WPA2 to something more secure please
Why can't I find aversion of the Super Safe app that will install on my my Amazon Kindle Fire?
I believe I am entitled to 10 licenses with my SuperSafe Boost. I am had an ongoing issue (over 2 weeks). My account does not recognise my licenses as tells me I have none left. This means I am unable to protect my children's devices. How can you res...
I cannot access the homesafe page which allows you to toggle on/off the various options. When I go into security settings it just displays a panel about supersafe. I previously made a change to homesafe, received a confirmation email from talktalk an...
Hi I have the same problem, every time I log on to my pc it says that supersafe needs to restart and that my device is not protected. Once I restart it says all ok until the following day when I log on again and get the same message. Can you help?
My laptop is stating a file is missing on startup. C:\Program Files (x86)\TalkTalk\SuperSafe\ui_net6\fsmainui.exeMy Super safe has stopped working. I have Windows 10. Does anyone know how to fix this?
Supersafe (F-Secure version 25.6) keeps giving an error message and says protection is not working and need to restart computer. Stuck in a loop as it is not working when I restart.
I have used www.purposegames.com on a daily basis for 12 years but am now unable to access this via my TalkTalk network. It is understood the scam filter within Homesafe is causing the block.I have removed Scam protection in Homesafe and made the sit...
I cannot load the following website: https://rozklad-pkp.pl/ from my PC or mobile phone. All HomeSafe settings are off. When I switch my phone to use mobile internet the page loads.Any help will be appreciated.
Morning,I’m aware that there are other threads of a similar nature but can’t find a resolution. i noticed early last month prior to an engineer resolving connection issues that my account had switched off kid safe settings.when I went to turn back on...
From last week home safe does not work , no matter what you tick is still bypasses , tried full reset , different devices not using vpn , spoke to customer services said itll be fixed next day ,week later still the same . Not mentioning that adding s...
supersafe has suddenly started showing an error message and asking to restart every 5 mins. I've uninstalled and re-installed with no difference. Soent over 1 hour on chat with TT but not resloved the issue just keep sending me back to help page.
How do I change my Router Password
For the last two weeks, the F-Secure app has been unable to update its database, and was posting warning messages that the F-Secure database was out-of-date. So I uninstalled the SuperSafe app and then tried to reinstall it. I can download the instal...
I subscribe to Supersafe. On Wednesday my email was hacked and those on my contact list were phished. I spent several hours on Wednesday and this morning on Chatbox (because mail was not being received in Outlook) and now have a reference number. I a...
