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Forum Posts

supersafe boost

I have just got a new laptop which I have set up but the boost hasn't transferred . How do I get the security boost on my new computer?

Talktalk blocking servers

Hi,I can't access gaming servers through talktalk WiFi. For example, Fortnight will not work at all. Also, ookla speedtest is no longer working - I wonder if the issues are related?? I've tried turning off kidsafe but to no avail. This is something t...

RussTrue by Team Player
  • 238 Views
  • 1 replies
  • 0 like

How to check for talktalk free phone number against scam?

Hi, I have received communication via email and mobile on a broadband upgrade. It seems legit, however in the time of scams, I would like to be sure. Quite sensibly, he talktalk scam information page advises to check the phone number from legitimate ...

tlml1023 by Chatterbox
  • 335 Views
  • 7 replies
  • 0 like

Iphone 'Privacy Warning' message

Hi My wife and my iPhones (running iOS 15.0.2) recently started showing a message 'Privacy Warning - This network is blocking encrypted DNS traffic ...'. Our HG 635 router has wireless encryption settings: security mode = WPA2-PSK, encryption = AES. ...

jonwort by Whizz Kid
  • 417 Views
  • 3 replies
  • 0 like

f security

Why is Talktalk asking me to renew my F Security when never been a member?Thanks

grumps by Whizz Kid
  • 163 Views
  • 3 replies
  • 0 like

Resolved! Public vs Private internet connection

I am a victim of fraud. Today some crooks tried to steal money from my bank account. They phoned me on my mobile number claiming that they are from BT SECURE and they wanted to secure my internet connection because it was public when actually it has ...

Ring24 by Participant
  • 344 Views
  • 8 replies
  • 0 like

PRIVACY WARNING

Good Evening, Can someone please help me I keep getting Privacy warning on my TALKTALK WiFi what should I do? Advice please !

Bezzie by Participant
  • 147 Views
  • 2 replies
  • 0 like

F-Secure

Hi, I have had F-Scure on my iPhone and iPad for a while now but just a lately it keeps going off , have checked my account and I still have it on but every now again I get this message …….. Safe browsing is temporary unavailable. Web service that pr...

F-SECURE MISSING ON NEW COMPUTER.

My contract started April 2020 for 24 months and included Home safe and F-secure. I have changed my computer but when I connected to my Talk Talk internet, F-secure has not come through - no icon on the toolbar ! This is part of my contract. How do I...

Supersafe Boost

A word to the wise, I have been a TalkTalk customer for more than 10 years, recently I renewed my service contract; part of which was Super Safe boost, FOC.Anyway, I inadvertently turned off the service, I received an email to alert me but could not ...

SEBSEB by Team Player
  • 195 Views
  • 6 replies
  • 0 like

Resolved! supersafe /finder

hihaving problem with supersafe/finder able to login to supersafe but can not locate any devices on finder. can veiw all devices and who they belong to just can't track inside supersafe acc. do i also need to have an account with f-secure to be able ...

shaun41 by Popular Poster
  • 627 Views
  • 14 replies
  • 0 like

F-secure missing on new computer.

My contract started April 2020 for 24 months and included Home safe and F-secure. I have changed my computer but when I connected to my Talk Talk internet, F-secure has not come through - no icon on the toolbar ! This is part of my contract. How do I...

Jaws2 by First Timer
  • 450 Views
  • 7 replies
  • 0 like

Internet time settings

Hi, can time settings be set to stop the internet between say 11pm and 7am? Looks like Homesafe and Homework Time do not offer this.

Severe Exploit in the website

Hello,I found some severe exploits in this website. I just want to know if talktalk have any bug bounty program?And how can I report the exploits to security team?

F-Secure

I am unable to log in to F-SecureI have a message in my Supersafe Account which states that " your subscription has expired"I have only just renewed my contract with TalkTalkHas anyone else experienced this?Thanks

how4sam by First Timer
  • 236 Views
  • 2 replies
  • 0 like

Can't avitivate Supersafe

I have just renewed my contract on to Fibre 35 and I received a message stating my existing Supersafe is no longer supported on my new plan, however, Supersafe for 10 devices is included with my new plan for free, saving £4 a month. When I try to act...

pf2303 by First Timer
  • 207 Views
  • 1 replies
  • 0 like

Master socket

Hi. Good morning. I DON'T HAVE MASTER SOCKET AT HOME. 

Reina90 by First Timer
  • 262 Views
  • 3 replies
  • 0 like

Resolved! Compatibility

My computer often slows to a crawl. I have HomeSafe turned on. I do not have SuperSafe, however I notice that I have F-secure in my list of apps. Do TT use F-secure for Homesafe? I also see Rapport in my list of apps. Is there a compatibilty issue he...

webwiz by Conversation Starter
  • 417 Views
  • 6 replies
  • 0 like

Home safe

Can’t access my talk talk home safe settings as when I do I am hit with “sorry we had a problem updating your home safe settings please try again later” it is now affecting my work so I was wondering if there was any way to get this fixed , thanks

OClarke by First Timer
  • 234 Views
  • 2 replies
  • 0 like

Super safe boost and a moan!

I haven't been able to log in to Super Safe Boost since Friday. I have no idea why as I haven't cancelled it. When I try to log in it just sends me back to the log in page. I have had online chat with TalkTalk who have supposedly fixed it but it stil...

HayJude by First Timer
  • 310 Views
  • 3 replies
  • 0 like

Logging in to Supersafe

We are new to Talktalk, trying to set up Supersafe boost, we do not have the original Fsecure email. We have tried to sign via are Talktalk account but it will not allows to sign in or set up the account, please can someone assist us?

I can't log into the F-secure supersafe boost - Please help

Hello, Ive tried to log into the supersafe boost so I can use it but every time I try logging in it does not work and this shows up??.. Ive tried to reset my password a number of times but the same problem just keeps happening and its really frustrat...

Screenshot 2021-04-05 at 17.25.52.png
AnCh1 by First Timer
  • 249 Views
  • 1 replies
  • 0 like